HVAC reviews in Houston, Texas

Had a bad experience with Epharim. He was rude and unwilling to help. Lost 1 hour of my time with him and in the end he send me away to go to another place to buy the part I knew they had cause we had called ahead. I asked for the manager and she was nice and helped me and got me out of there in about 15 min. That is the only reason I'm giving 2 stars because of Donna. She apologized but unfortunately damage done. What made me even more frustrated was that when she was trying to help me he was calling her on the line from a different phone trying to convince her not to sell me the part. Our business does work for a large multifamily residential company that has several properties throughout Houston area and all he needed to do is pick up phone and verify and he wouldn't. I dont understand if they are in the business to sell why are they refusing customers or unwilling to provide good customer service.

Donna was extremely helpful. Called for a warranty oem fan motor and she was very polite and professional. Afterwards I had a little trouble getting the fan motor out and ended up being 15 minutes away at closing time. I called Donna and explained my situation and she was nice enough to wait for me to get the motor. Will definitely come to this location again.

The call rep pushed me back into the que at 4:50pm when I getting my unit info. I asked to wait however, 30secs was way too long. The store closes at 5. The rep was trying to get off early which I understood by their tone, language and in ability to allow me to open up my notebook and read the model number.

What high standards? I have little confidence that leadership has an influence on their employees. The impatience is understandable, but allowing that emotion to dictate your behavior is unprofessional. Standards should be set and held. Management might lack the skills, training, etc, to enforce the guidelines set
For their employees.

The call reps actions are not a reflection of themselves- but show the culture that the administrators think is acceptable.. How is this the companys behavior? Your employees lack guidance.

today I went into this business and needed an a/c capacitor. the salesman explained that they only do wholesale business, but he reached behind and got a card for another shop and explained they sale to the public and could help me, he also gave me another business but said that business might not have the correct part I needed. I must admit that he was very kind, and was impressed how he had helped me. I was able to get the part we needed. Now that is what I call excellent service from both shops

I stopped by this AC supply company to purchase some parts and witnessed something that really left a bad impression. A man had been patiently waiting in line for about 15–20 minutes. When it was finally his turn, he was met with an unnecessarily rude tone from the staff, immediately being asked, “What company are you with?”

He politely responded that he wasn’t with a company, and without much explanation, they took the part out of his hand and told him to leave, saying they don’t sell to the general public. They handed him a card and pointed him elsewhere. While it’s understandable if a business is wholesale-only, the way this situation was handled was completely lacking in courtesy and professionalism.

There’s an Ace Hardware just down the road, but that’s not the point—the customer deserved to be treated with basic respect. This kind of interaction is not reflective of how good business should be done. If this is how they treat someone who’s not a contractor, I’d be cautious about doing business here at all.

Amazing company, they've helped us throughout the years! I would definitely recommend them for any ac repairs or ac installations. They replaced my ac in 2013 and had them come out today and thank God it was just the capacitor. Thank you!

Miguel was extremely knowledgeable, friendly and communicative. He was able to figure out the issue when it was not an apparent one and explain it in a way I understood. Call him if you need anything looked at/repaired. Highly recommend!!

I had called previously another company to take a look at my ac and wanted to charge like 17 thousand to replace the whole unit. Then my husband called Miguel great service, great price , fixed the same day. I really recommend him. Now we can sleep happy with working ac.

I received a very great professional services. Magel was on time and on point. I was glad he could resolve our air conditioning issue right away. I will definitely recommend their service. It is top notch. Thanks for your great and high quality service.

Miguel came out very quickly on a Sunday when I had no ac. He’s very knowledgeable and has reasonable pricing. I will be using him again in the future if need be!

Let me share my experience with MJS A/C and Heating - they are truly exceptional! I must say, they are undoubtedly one of the best HVAC companies in the state. From the moment their technicians arrived, their professionalism and friendliness were evident. They swiftly diagnosed the issue with my air conditioner and had it up and running like a charm in no time. Their service was top-notch, and they treated me with utmost respect, patiently answering all my inquiries. Not only were they punctual, but their pricing was also fair and transparent. I can confidently recommend MJS A/C and Heating to anyone in need of reliable HVAC services. Thank you, MJS A/C and Heating, for keeping me comfortable during the scorching weather and providing outstanding service. I'm truly grateful for your expertise!

It's the BEST a/c service out there. Great customer service, reliable and really honest people. My family and I have been doing business with MJ for about 10 years now and are so thankful that we found him. Call him first for all your A/C needs.

Miguel was a life saver today, on my wife’s birthday no less! Had us feeling cool in less than an hour from his arrival. He definitely gained our future business and we’ll recommend his services to everyone we know!

These guys are great! When my condensor unit stopped working I had a guy come out before Miguel and he was trying to get me to install a new unit for a premium price. Luckily, I called Miguel first before I agreed to a new unit. Miguel was thorough in his diagnostic procedure and quickly realized it was just a breaker that had gone bad. He went above and beyond to look for the discontinued breaker. He found it and installed it the very same day for a very reasonable price. He's definitely my new A/C Guy!

Miguel was quick and efficient extremely knowledgeable and being able to come by on such short notice was a plus for me. Will be definitely keeping his contact information. Always hard to find trustworthy people

Excellent services.The technician was nice and knowledgeable. I will recommend this company to my family and friends. We

Miguel was very professional and passionate about what he does. Our home AC had a bad motor and wouldn’t cool down, Miguel came over checked our unit and spot the issue right on, he then had his wife help him with same day parts delivery, now our home is cooled and everyone is happy! Highly recommended!

I've been fortunate enough to have only minor issues with my a/c unit over the last 5+ years, but this time was different. Using Youtube University didn't resolve the latest issue of my a/c fan not working, and I knew I needed a professional that knows what they're doing.

I'm thankful I found Miguel. His expertise and skills diagnosed the problem, and he was able to get the parts that were needed to get my a/c unit fixed the same day.

I am completely satisfied with the work that was done. I would recommend him and MJS A/C Heating LLC over their competitors.

MLS came out quickly to inspect my AC. Miguel found the problem quickly. He gave me different options to correct the problem and explained the cost of each solution. He was able to fix the problem and had the AC working that day.

Miguel did an excellent job and was able to fix my outdoor unit the same day. No fluff or trying to upsell, he just did the work and seems very honest. Don't hesitate to call these guys.

Miguel worked my mother’s system check into his schedule on Saturday last minute call. Very professional, honest assessment with open recommendations and discussion on possible near future upgrade options if needed. Will use MJS again in the future. Miguel thanks for your attention on Saturday!