HVAC reviews in Houston, Texas

Someone came over to do a diagnostic on our HVAC system which we were told had a leak and parts needed to be replaced and a week later 2 different men came over to replace the parts. The man who was working on the outside unit said he would need to order another part which he didn’t know needed replaced well didn’t the man who did the diagnostic put all of that on his findings?! Now we have to wait longer in this hot house so they can order the part! Very dissatisfied with this service. They also left a mess upstairs! Very unprofessional

Our technicians Mark and Ron were on time, very professional and courteous. They were able to analyze, diagnose, pinpoint, and resolve the cooling - thermostat issue with our upstairs unit expeditiously. Overall a great experience, thank you and best.

Big Tex Air Conditioning has been incredible to work with. Every time they come out, they send the same technician and his partner, and these guys are consistently top-tier. They’re always super kind, helpful, and genuinely pleasant to deal with. The lead tech shows up with a smile and brings great energy with him every single visit. He’s knowledgeable, thorough, and clearly takes pride in the work he does.

I’m genuinely grateful that Big Tex installed the HVAC system in our home—having a company you can trust, backed by technicians like these, makes all the difference. Highly recommend.

I’ve been doing AC maintenance with Big Tex for 3 years, but I’m done using them. Had a tech out a month ago for “maintenance” and to top off Freon. Four weeks later, my AC stopped cooling. Called a different company and they added 3 more lbs of Freon and told me it was an evaporator coil leak —and that there’s no way that much Freon would leak in just 4 weeks if Big Tex actually topped it off properly.

Basically, the Big Tex tech either missed the leak or saw it and said nothing. On top of that, he claimed he cleaned the coils, but the new tech showed me how filthy they were—no way they got that dirty again in a month. Makes me feel like I was charged for nothing.

I ended up having to pay another $2100 to actually fix the issue Big Tex should have caught. Very disappointed and no longer trust them to be honest or thorough.

Instalaron todo mi sistema profesional mente me gusto mucho su trabajó terminaron en el tiempo acordado

Excelente! Máquinas e instalación de calidad, me brindaron varias opciones referente a marcas y precios pero el dueño me aconsejó con Trane alta eficiencia, pasaron inspección fácilmente y no demoraron en terminar toda la construcción sobre todo buen precio.

Excellent AC company, very knowledgeable and good prices.

These guys provide good service

Very friendly and knowledgeable. Would refer him to family and friends

Very professional and prompt service. Highly recommend them. Reasonably priced.

Very nice and friendly guy. And most of all very good knowledgeable

We had a commercial refrigerator quit cooling and were able to get them to come and fix it by lunch time! Very professional and friendly service!!

Very professional technicians. Fixed our commercial grade refrigerators promptly. Thank you!

Great Customer Service, I recommend him to any one! Very knowledgeable about his trade.

Mr. Ledger repaired my air conditioner I thought was irreparable. He was very knowledgeable, professional, and respectful. Kept all appointments. I continue to have air. Thank you Mr Ledger

Did a full evaluation of my system to find the problem. And kept me informed of what my cost was before he did it so there was no surprise or unhidden fees.. HIGHLY RECOMMENDED!!!

Chris is punctual, professional and always explains thoroughly, while doing exceptional work. I will continue to use his services.

Chris Leger is AWESOME!!! Always on time, always professional, always on point, always personable. GREAT rates, GREAT QUALITY service!!! We have been using Independent A/C Refrigeration for all of our AC needs for almost 10 years. Would not use anyone else. HIGHLY recommend!!!
10 STARS!!!

Very professional. Takes time to explain the issue thoroughly to assist in making the best decision. Reviews all work done and even shows the replacement parts so you can comfortably see the difference. Amazing company I would highly recommend to anyone.

I have been using Chris for my a/c service and maintenance for over 25 years. My mom was using him before that. He is as professional and honest as they come. I would highly recommend him for all your HVAC needs.

Chris has been my go to guy for all my air and heating issues for many years and in several houses. He’s kept some older unit’s running much longer by good maintenance procedures and replaced them when they finally gave up. His professionalism and customer service is top notch!