HVAC reviews in Houston, Texas

If you need a dependable and honest HVAC guy. Jeff from Genie express is your guy. We have gone through multiple HVAC companies for our investment properties and Jeff from Genie Express treats our properties like they’re his own. Would highly recommend Genie Express for you HVAC needs.

Jeffery was an incredibly nice and honest guy. He replaced my A/C's capacitor and didn't try to upsell me on other things, which was nice. If you need your A/C repaired, I highly recommend Genie Express.

Jeff is awesome to work with and is truly a professional! I have known Jeff for many years and highly recommend him! You won’t be disappointed!

Jeff was awesome! He fixed our AC issue and then even helped get our washer and dryer working. Super reliable, friendly, and went above and beyond. Highly recommend!

Jeff was very responsive, reached out on a Sunday and he was able to come the same day to diagnose the issue. He explained everything and was able to come the very next day to fix the issue (damper was not functioning for one of our zones). He also took a look at my unit outside and replaced a weak/faulty capacitor. Very reasonable pricing and fast service. 100% Recommend to anyone needing help with their AC!

Jeff is very patient with all my questions and takes time to explain so that I understand what is going on. He has been in the air conditioning and heating business for many years and I feel confident that he’s treating me fairly. I highly recommend Genie Express.

I have been around a lot of service guys, Jeff is the best of them all. Was helpful, took his time and made sure he did the job right while still being efficient. As many others I get concerned with the ability of some guys to do the job right when you call in a service tech if any kind, with Jeff you are absolutely getting the best in all aspects of the industry. He knows AC and he knows how to fix it.

Jeff is awesome, he came to help me on short notice, and fixed additional stuff as well. I found Jeff to be very knowledgeable, and easy going. I would certainly recommend their services.

Excelente servicio 🤩

Muy buen servicio y buenos productos
Excelente. 👏🏼👏🏼👏🏼

En toda mi casa tengo A.C. Jerez y es una maravilla … muy buen servicio y excelente precio !

Muy contento con mi compra, creo que compré la mejor opción después de analizar otras marcas.

Compré un mini split y lo amo! Nunca me ha fallado y ahora con este Calor lo usamos diario! Excelente servicio y producto!

Excellent service, very professional, fast deliveries, recommending them

I've bought a ductless free/minisplit from these guys. Glad that I did! Unit works great, quiet, energy efficient, wi-fi enabled. Loved it!!!

Honest and fair! These guys came through for my family and I when needed the most.

Fast , professional and amazing service!! 💯 percent recommend them!

Excellent service! Have been using for past 10 years. Will recommend to anyone looking to get honest ac repair service.

Service was impeccable.

Jose was very knowledgeable and honest.

The repair was fast and reasonably priced.

I would definitely recommend!

IVE BEEN USING CHILL ZONE AC AND HEATING 4 OVER 15 YEARS! MY RENTAL PROPERTY AC WENT OUT AND IT NEEDED A NEW AC UNIT + THEY WERE THERE THE NEXT DAY INSTALLING THE NEW UNIT AT A VERY AFFORDABLE PRICE! I HAVE A 10 YEAR WARRANTY ON MY NEW AC UNIT WHICH IS UNBELIEVABLE! MY HOME AC UNIT NEEDED FIXING A COUPLE OF TIMES IN THE LAST 5 YEARS + ONCE AGAIN I CALLED CHILL ZONE AC + HEATING AND THEY WERE THERE 1TIME THAT DAY AND 1 TIME THE NEXT DAY LIKE THEY PROMISED! I REALLY APPRECIATE THE WAY THEY TREAT ME AS A CUSTOMER. I FEEL VERY COMFORTABLE LETTING THEM INSIDE MY PROPERTY AND HOME. THANKS ONCE AGAIN CHILL ZONE! ANY PROBLEMS WITH MY AC UNITS I KNOW I CAN COUNT ON YOU! HAVE A BLESSED DAY!

Appt was set for the day after Christmas at 3pm to 8pm....plans were made to ensure someone was at the home then..A small baby lives there and tenants had to stay at alternate location awaiting appt. Tech calls at 9:30am on the day after Christmas and asks if anyone is home which no one is and we asked why wasn't original window of the appt kept. The lady representive was very rude as well...no explanation of the appt change and why. She said appt needed to be rescheduled but could not offer an alternative time and would not call to let me know when it would be rescheduled. Very unprofessional company that I would not recommend.