HVAC reviews in Houston, Texas

They didn’t have my part on hand when I called, but Had part within an hour of request!!

Amazing people, they found my part very quickly and have the best service

as I walked into this business, the salesman greeted me and ask how he could help, I told him that I needed an a/c capacitor. he knew what I needed and gave me a choice of two kinds, he also gave me helpful advise on handling the capacitor of being sure to turn off the power, and ground the capacitor before handling it. I was impressed with his service in helping me. great job

AC went out Saturday night, Aug 10, 2024. That night, my wife's brother (electrical engineer) suggested the capacitor was usually the problem 90% of the time. She found this place the next morning and they had the part, 70 + 5uF capacitor (made in the USA) for $60. I put it in and the house was cooled down by lunchtime. Top of the old capacitor was bulged out a bit and I de-energized the capacitor before taking it out. It's easy to do, but you don't want to mess that up and get popped. Saved me $500 or more (if the pros were honest). He suggested the switch next to it could go out as well. I'll be buying one of those and our backup capacitor came in from Amazon. Wow, fair price and open on Sunday.

Both lady’s working the front desk were extremely helpful. Not only did they help me get the correct part but they also explained to me why the unit had failed. 6 stars if I could.

I wanted to buy a can of r410 she asked for epa and license I have them on my cell at that moment she doesn’t sell it to me then when I was leaving they come to the parking lot saying come over I am pretty sure they sale to anybody parts or equipment with or without epa or tacla, anyway I won’t ever buy from them.

Great service and great customer care. Had exactly what I needed. Thank you!

Very helpful and friendly folks! Arthur guided me through installing a universal condenser motor. I finally got cold air again. Thank you!

I had to replace my capacitor on my unit and when I turned it on it didn’t start. I pushed the restart button on my contactor and the unit came so I figured the 24v transformer went out. I called Partsco and spoke with Donna to see if they had the part and the cost. She gave me advice on what could be the problem other than the transformer. She told me to check the fuse on the board which I completely forgot about. Luckily that was the problem, my 3 amp fuse blew so thank you Donna for giving me a little bit of advice and saving me some money. Great customer service, very polite and knowledgeable. Thank you!

Short and simple review:
Amazing customer service and prices. 100% recommend.

Long review for those who care:
Our AC went out and We called John Moore out for service. The guy quoted me $2800(if I joined their membership) or $2900 if I didn't. The fan motor was bad($280) and the contactor ($30). I asked If we could just buy the parts and he said no because "they are only sold to liscensed technicians ".
We found PartsCo when we googled the parts so we drove out there the next day. When I tell you the couple that runs this place is amazing, I mean they are AMAZING!!!. We brought it loads of pictures of the "guts" of the ac and they walked us through how to swap them out(wire colors were changed with new motor and we had to change another part to make the new motor work. We got everything installed that night but still didn't have power to the unit outside. My husband called back the next morning and the wife took his number to call the husband. Y'ALL! This man was OUT OF STATE and called my husband and talked him through how to fix the issue.

Top notch customer service and I will be recommending to any and everyone!
oh and they said their repair for the same issue we got diagnosed would be closer to $800 than $2800.

If you need A/C parts, then search no more. Fast service and they had what I needed.

My old furnace stopped working during this cold snap. Turns out the controller board died. PartsCo was able to cross-reference the old board and provide a new compatible one that was in stock! No next day delivery, but right then and there. Nice that there are still local parts stores! Our house is nice and warm tonight!

Best A/C supply store in town. I have been coming here for all my parts for my friends and family that need assistance with their ac needs. Partco has always been very kind when I come in. I am so glad they are not like Centry A/C supplies. Keep up the good service
and you will have my business for years to come!

PartCo never fails. They always make sure I have all my correct parts. Even taking the time to call up the manufacturer. You guys have my business forever!!! Love you guys!!

Do your self a favor. Stay away from this people. Very poor customer service. I wish I can give 0 stars.

Very helpful and knowledgeable person. They have most the parts. Highly recommended

Donna was just wonderful. True customer service. Found options to solve my heating issue and walked me through the whole process. Keeping awesome communication and extremely friendly & lots of patience.

Will go to them for all my part need 10/10

FANTASTIC SERVICE!!!! Leslie was absolutely outstanding!!!! Knowledgeable and super courteous. Will be my go to place going forward.

As a completely inexperienced homeowner; I called and got outstanding support for repairing my HVAC a month ago. I needed a condensor motor and capacitor. The great staff there helped me along without hesitation. Thank you!

AC went out 5:30 PM on Saturday Aug 9th. Partsco opened at 8 AM. Test your capacitor, verify it's the correct part, and service with a smile. Cold air by 9 AM.

My compressor was failing due too a bad fan and motor. Arrived at Partsco and the staff was extremely helpful and assisted with wiring and setting up the new motor with the proper capacitor and fan. A/C is working great now. Thanks!

Great variety of parts in stock, fair honest pricing, great friendly service. Best supply house in Houston for sure.