HVAC reviews in Houston, Texas

4.7 based on 15126 reviews Back to the listing
    5

    After reading all the Google reviews my husband and I decided to go with AirCon. First rate customer service! Will was excellent! He was on time from the courtesy call we received this morning. He knew within a few seconds what the cause of the noise was. He took out the old part and replaced the blower wheel in about 2.5 hours. He was friendly and even checked the heater to make sure it was working as well before he left. We were very pleased and will definitely use them again

    5

    I have been a customer of AirCon for many years, using them for both air conditioning and heating services. Today their technician, David, arrived to check and repair my heater. Like on previous visits, he was thorough, professional and trustworthy. David found the problem, corrected it, and ensured that everything worked properly. I am very pleased with AirCon and their service professionals. I recommend them highly.

    5

    I am a customer that has had the opportunity to do business with AirCon and I have always been pleased with their service. I am the priority when I call their number. They always work my problem into their busy schedule. Their service team is reliable, respectful and competent. They not only resolve your problem, they share their professional opinion and knowledge to help you better understand how your equipment works. All cost and repairs are discussed with the customer before work is done so you are in charge of decision-making. Work is performed in a timely manner. And they always follow-up with the customer to ensure you are completely satisfied with their service.

    5

    I have used Aircon for almost 20 years when i first moved in to my current house and always happy with their services. Always provide excellent customer services and plan to continue using them for all my air conditioner and heater needs.

    5

    Had great experience with your technician. He explained everything to me and was very knowledgeable about the A/C unit. He fixed the problem and had unit working in no time. I would definitely use these guys again and recommend them.

    5

    We hired AirCon to totally replace both of our air conditioners, heaters, thermostats, and all ductwork. These units are some of the latest most-efficient air conditioners available, and because of that, have many settings that need to be set just right. We have had several problems in unit performance these first few months, but AirCon representatives have stuck with us and have continued to come to our house to make hardware changes and optimizing settings, until very good performance from our units. Jody and Wade particularly have been excellent, in every aspect of what they have done. AirCon truly stands by their customers, and I would highly recommend them.

    5

    All of the servicemen were polite, considerate and open to answering questions about the job, both for me and my wife. I trust their expertise and diligence in getting the job done beyond our expectations.

    5

    I highly recommend this company! I have stage 4 lung cancer and the temp was 88⁰ in my room and rising. It is Sunday and I was given a time about 2 hours from when I first called. The tech was here before then! He called before hand as he said he would. He was very professional and quickly diagnosed and fixed the problem. Yay we have cold air!
    Thank you Lakota and Aircon! I will definitely share my experience and refer Aircon.

    5

    I have used Aircon Service Company since 2014. I think their techs are professional. I was hesitant about replacing my coils and condensers due to the cost, but their quote was better than the competition and the techs did a great job. I will continue to use their services in the future. Also of note: their sales professional did a great job of explaining the options.

    5

    Our AC died on a Sunday morning with the hottest weather happening in a few years. Kennedy came out on an emergency call and gave us the news that we needed to consider replacing our nineteen-year-old system. He was able to get a Comfort Advisor to come in when we were available to give us suggestions regarding the size of our house and what we were able to afford. All of this happened on Sunday. We are very happy with the service. We will be having our system installed this week. We have used Aircon for years and would never consider any other company.

    5

    I recently had an air conditioner issue at my home in Webster. I called Air Con and they were able to send a technician out to my home the next day.
    The technician, Kennedy, was very professional and knowledgeable. He quickly diagnosed the problem and was able to fix my air conditioner in a timely manner.

    5

    AirCon tech, Lakota came promptly and explained the problem with my unit clearly. He provided quotes clearly and explained various options. We were impressed and signed up on their Maintenance program. Good company to work with!

    5

    They were incredibly prompt with their service, having a technician arrive 30 minutes after placing a phone call. The technician, Ryan, was able to quickly diagnose the problem on our condenser unit and replaced the parts that had failed. In all, the service call was resolved in about an hour. I was very pleased with the results and, although a service plan option was introduced to us when we were presented our invoice, it wasn't pushed too hard on us, which I appreciate. I would recommend their service, especially considering I selected them because of their high rating on Google.

    5

    We were due for our annual furnace checkup. Although they were on my list to call, Aircon called to schedule it and sent David over the same day. Each time they have sent someone, I thought we must have their top person; the next time gets better. David is extremely knowledgeable and professional. After a few minutes, he instills confidence in you and invests time to explain your system and any updates he would recommend. Thank you!

    5

    I've been with AirCon for over 25 years and they have always been an exceptionally managed company. I feel their personnel are honest, trustworthy, prompt, courteous, and there rates are reasonable and in line with the services provided.
    I required their services this July 4 weekend and the responding technician (Will) was prompt, and efficient in his diagnosis and explanation of the problem. Very nice young man.
    What a model organization!

    5

    AirCon installed a whole new AC & heating system for me in 2019, and everything was as painless and pleasant as can be! They even brought me a strong portable AC to keep me cool until the install was complete. My AC had a hiccup a few weeks ago, but AirCon took care of it immediately, warranteed out the part, and fixed it right up at no cost. Service Manager Jody was awesome, expeditious, and took great care of everything. Kathleen, Jason, Steven, the install team and everyone else there are wonderful and have treated me like family. This is one of the friendliest, most responsive, most professional companies I've experienced in my 30+ years living in the clear lake area, and very reasonably priced as well. Thanks for taking good care of me and my family! - Brett

    5

    Recently had a tune-up done on my two 16 year old units by AirCon for the first time and must say I received excellent service by Walter. He was very thorough in doing the work and diagnosing issues with one unit cooling. I felt he was very honest in explaining issues and provided me a detailed estimate for replacing one unit in the future. I appreciated that unlike other contractors that have serviced my AC he did not try to sell me a new unit after only 5 minutes on the job. All in all I am very satisfied with the work done for the price and will really consider going with AirCon for future installation. Highly recommend you give them a try for any AC problems.

    5

    AirCon has been wonderful to work with. After the first time, I signed up for a service plan, and have not regretted it since. This last visit was one of the several yearly checks of my A/C system ... and their technician Arthur was absolutely the best!! He was quick, efficient, professional and willing to explain. He also made sure I didn't have any questions that hadn't been answered ...

    I really recommend AirCon - [can you tell?]

    Bill

    5

    This technician performed a very thorough inspection of my HVAC system and all tests performed were provided to me in writing. I felt confident that any issues would not be overlooked. Technician was on time and answered all my questions. Good service for a reasonable price, will use them again 👍

    5

    I have always been very happy with AirCon- returned from vacation on a Sunday night to a non- working AC - within an hour I had an assessment and a plan was in place- it couldn’t be executed that evening because of access to the specific part- but everything was remedied by noon on Monday. The technician was professional and competent. Would recommend this company to anyone.

    5

    Technician Kennedy Baines was outstanding. His knowledge was very impressive. He has a very good way of explaining the problem, and the solution, with such good courtesy and professionalism. Aircon has many good technicians.

    I highly recommend Aircon for all of your air conditioning needs. I am on their annual maintenance plan. I always know our A/C units are going to work when I most need them…