HVAC reviews in Houston, Texas

update: We had a compressor under warranty go out when Texas was under a 100 degree heat wave. AirCon made sure we were comfortable while getting a new one. They installed the new one last week and it is working great. The care and service by both the office and technicians were great.

We contacted Aircon to give us a quote to replace both of our AC units. The designer arrived and spent almost two hours gathering information and asking questions. We were very clear that we were getting quotes from several companies and would proceed from there. We stressed that we would not be making a decision today. The designer began to pressure us for a follow up appointment to present their quote. we explained that we didn't want to do that and would just like to have the quote to review and decide. She refused to do that, and then sent an email saying they could not provide a quote given the time constraint we placed on her. The entire experience felt like a high pressure car dealership. My feeling is that if you won't give me your quote without a meeting to explain why your quote is so high, I cannot afford do do business with your company.

I was very impressed with my A/C tech., Angel. He explained the issues clearly so that I could understand what steps needed to be taken to get my unit up and running. Upon leaving, he also reminded me to lock my door. Angel definitely went above and beyond. He exhibited professionalism, and I'm thankful that AirCon sent him to my rescue. 😀

Technician very knowledgeable, courteous, organized, and kept the area around the stairs up to the attic clean. He also explained the system usage of the same voltage for the best communication of the system to avoid the shortage. He explained the check on Halo system as he checked the wire attached and adjusted them accordingly. We are very please with his work and will recommended your company both install the systems and the maintenance check up. Thank you so much.

The Aircon team showed up promptly and did a fantastic job with my unit. They also corrected some past mistakes that the previous company made.

They were very professional, friendly and cleaned up afterward.

I am so pleased that I will be using them for my regular maintenance going forward.

The technician(s), were both courteous and professional. AirCon installed my a/c units and due to scheduling issues, I used a major plumbing and a/c company to do routine service. They broke a schraeder valve and all my refrigerant leaked out. We were without a/c in our bedrooms for 5 days. Lakota and another technician fixed the issue and had us cooling again. The cost was extremely reasonable in this messed up economy. I look forward to only using AirCon for my future needs.

Absolutely wonderful experience from start to finish on an emergency after hours A/C repair. The office answered very quickly and the woman I spoke with, NOT a robot, was super sweet and personable, she represents her company very well. The fee to come out was $200 less than any other company AND the others wouldn’t come out until the next day at the earliest. However, Lakota called me within 10 minutes, only took 20 minutes to arrive. Received a text with a photo to make sure we knew who to expect. He was one hell of a professional. Super easy to talk to, had no problem showing me what he was doing to demonstrate what the problem was and I felt their parts prices were very reasonable. He didn’t try to upsell me even when he did the full check of the whole system. Was back on and cooling within 30 minutes. And I couldn’t be more happy with the whole experience. 10/10 will be calling again to have my Mini Split serviced. Didn’t do it today because Lakota needed to go save 2 other customers days. From the office and their employees to the prices, only place to call for your A/C needs!!!

Very knowledgeable tech (Enzo). He was on time and very friendly. I feel like I learned a lot about my own system during his visit. I have used Aircon for years and have never had a bad experience. The price was very reasonable and my system is better than ever!

We used Aircon Service Company for more than 8 years now and we are pretty happy & satisfied with their service.Steven is very professional and well experienced aircon tech! He is very friendly and thorough with his work.He always explain everything that he does after the service and ask if I have questions.He is always on time in his schedule which is so important for me and I appreciate that he always wear shoe cover when getting inside the house.What really impress me is he cares about my pets, so after his work he vacuum my carpet and floors to get rid of dirt and insulations that can possibly harm my pets.Thank you so much for always doing a great job!

Not happy with the service after . We were promised a part that had to be ordered and even after calling to see when it would be delivered never hear back or received the part for a brand new unit. Now 2 years later the capacitor went out and we had to spend $340 for a new one, that's with the warrantied part to be exchanged and labor. Definitely not happy with the unit they sold us or the service 2 years ago. Come to find out our unit doesn't have an emergency switch to shut it off and protect the capacitor. Cheap unit we paid $4745 for.

Great job Aircon!
Scheduled them to come out to perform a HVAC inspection/maintenance. Very pleased with the entire process. From scheduling the appt to when the AC Technician arrived. Angel was my technician. He was excellent. Very polite, professional and courteous. He also did a great job keeping me updated on everything, the prices were very reasonable and his recommend repairs were completed properly.
Thank you, KB

When my air-conditioner stopped at my massage business AirCon realized the urgency and sent Enzo, a technician you want on speed dial!. He found the issue quickly and explained in it well.
The reception who answered the phone was also very friendly.
Thank you AirCon you will me my new partner in keeping our clients cool ❤️

I have always used Aircon to service my AC system for the past 20 years but now are owned by Champion and Nash. My AC system was not turning on so i called and was able to get an appointment quickly but the service was atrocious. 6 hours and 800 dollars later my system was not running and was told i needed to have electrician run a new thermostat wire and potentially wire running to outside unit. I called another local HVAC company and they came out and had the issue properly diagnosed in 20 minutes. The issue ended up being a faulty coil in the heat pump contactor. I was charged 800 bucks to replace a control board that was not even bad. I dont know what happened. Aircon used to be reputable. Severely disappointed and upset that i paid 800 bucks for nothing.

I could not be happier with the response time, service level, and comfort in our home! We have used Aircon services for both AC units as well as all new duct work! They do an awesome job, carry great brands, offer a maintenance service, and walk you through the entire scope of the job! It’s hard to find a contractor that you can know the quality of the work and the integrity in the completion is always present but this team is the real deal! Jacob was our installer and one of the most approachable and knowledgeable techs I’ve ever dealt with in any phase of home repair/ remodeling and I work in a sister industry.

Received call and text stating Technician was on the way. Photo provided. Very professional from arrival to departure. Detailed description of service provided. Reasonable price. Currently waiting for AIRCON to make good on repairs to my ceiling and stairs caused by technician accident. Will update review as soon as possible.

I called Air Con because my thermostat would not run properly when set to Program (as opposed to Manual). The tech came out and said he could only get the thermostat to work when set to Manual and it would cost $800 for a new thermostat. I called another company and they promptly fixed the old thermostat. The tech took me into the attic to show me:
1. A badly leaning HVAC system that had been placed on top of inversely installed HVAC support stands (see pictures). The HVAC system is leaning toward the water line and I was warned the HVAC might break the water line and the HVAC system might fall over.
2. The HVAC system was only open to pulling air from one side, when it should have been open on both sides so it could pull more air.
3. The wiring had not been replaced when the new unit was installed, and official Lennox wiring practices were not followed (at a minimum the yellow and green wires were reversed).

He said a permit must not have been pulled to install the unit, because it would not have passed inspection.

We then went outside, where he showed me that the newer unit (installed about 2 years ago) was already leaking coolant.

They installed my AC and Furnace last March(2019). Refrigerant leaked out every three month from AC. After one year, I still ended up a leaking AC system. We paid a brand new Lennox XC16 system that does not work. Horrible experience...
It is 8/6/2023. After repairing a few times in 4 years, the AC still does not work, see the picture. After sending a tech here, the problem is never solved, 9/3/2023, see pictures.

We’ve been using Bazil AC for close to 15 years and they’ve always come through for us. Kathy, Sady, and the whole team is friendly, reliable, and really knows their stuff. Anytime we’ve needed help—whether it’s maintenance, a repair, or just a quick question—they’ve been quick to respond and always do a great job.

It’s such a relief knowing we can count on them to keep our home comfortable and we won’t be taken advantage of. Prices are always upfront and reasonable.

I haven’t—and wouldn’t—call anyone else for AC service. Don’t just take my word for it; neighbors on Nextdoor RAVE about them, too. Highly and unequivocally recommend Bazil!

Responsive to emergency needs (no cooling in summer is an emergency). Excellent service with competitive pricing. Have used Bazil for annual maintenance for AC and heating, as well as troubleshooting and correcting problems (eg. faulty thermostat and capacitor)Also had Bazil replace both AC systems - techs did a great job, as expected, and were careful in keeping our home clean. I highly recommend Bazil for any HVAC work.

Bazil has been working on our cooling and heating for many years. I have asthma, and when the first core comes in, I always need to have heat, or it will exacerbate my asthma. They’ve always been kind enough to help. I wouldn’t rely on anyone else, and their service, kindness, and professional technicians, are a testimony to Morris, the founder.

I've used Bazil twice now for A/C replacements at different homes. They are very professional, affordable, and do great work. I can't recommend them enough.