HVAC reviews in Houston, Texas

This company is top-notch. The technician, Jonathan, was outstanding. They're very responsive, Jonathan was courteous and efficient, and the work done was first-rate. A rare find in this industry for their expertise with mini-splits.

Jonathan was top-notch, addressing the issue he identified and discussing it with me before resolving it. Knowing Ruben for years, his team consistently delivers quality work. Similarly, Sabrina excelled in her role, making our experience seamless.

This company seems like a solid choice, but there's some serious issues with their driving staff. Last week, I was nearly rear-ended by one of their drivers who was distracted - they were clearly texting or something while behind the wheel. To make matters worse, when I reported the incident, they blamed me for not being careful enough on my own property. It just doesn't add up. They need to seriously improve their driver training and ensure their staff is paying attention to the road before someone gets hurt.

Had a great experience with heater repair. Received an immediate response on the weekend and Edwin, the technician, was knowledgeable and efficient in identifying the issue. Parts were ordered promptly and Jonathan installed them thoroughly and accurately. He handled unexpected complications expertly, resolving the problems quickly and effectively. Highly recommend their service due to their professionalism and expertise.

We had a breakdown in our AC unit, so we called Master A/C and Heat for help. Jonathan arrived promptly and identified the problem within minutes. He fixed it quickly and also cleared our drain lines and cleaned our drip pan. The whole process was efficient and effective - great job from Jonathan and the team!

The service team arrived on time and got to work promptly. The whole process was smooth and hassle-free from initial estimate to completion. After finishing, Johnathon checked in with me to answer all my questions and provided a quick rundown of how to use the new thermostat. Great job, thanks!

Ruben's team sprang into action after our outdoor AC unit was stolen, delivering a new one just the next day with approved quotes. Jonathan, the service technician, impressed me with his expertise, courtesy, and professionalism. He's exactly the kind of staff that makes or breaks a company - reliable, knowledgeable, and respectful. The whole operation ran smoothly from start to finish. Kudos to Ruben and his crew for their efficiency and dedication - they truly stand out.

Jonathan was clearly knowledgeable about his work, which made a big difference for me since I got an appointment on the same day I called. He explained the problem in detail after fixing it, which was helpful. Bianca on the phone was friendly and made a good impression too - customer service really matters!

This company is refreshingly honest and efficient. They tackled another contractor's subpar work with speed and accuracy. Their communication is top-notch, making the process seamless. What I appreciate most is their transparent pricing – no surprise extras or inflated charges. When other companies shy away from a job, this one takes it on.

I've had the worst experience with this AC company. They came out initially and said my unit was low on Freon, but after adding just over a pound, it was working fine. They recommended cleaning the AC and followed up the next day to do so. However, during the cleaning process, they discovered a small hole in the coil - roughly the size of an ice pick puncture. This means I now need to replace the coil, which will cost $4,500 upfront, plus extra for tearing up my attic stairs.

Initially, they charged sales tax on residential AC labor, but after arguing with me, they eventually looked it up and removed the charge. Unfortunately, they still managed to bill me an additional $400 over the final invoice amount when I called to ask why. When I inquired about the discrepancy, they claimed there had been a miscommunication with their staff, stating that the original amount was correct, not the invoiced amount.

If you don't want to spend thousands on fixing a minor issue, this is clearly not the company for you. Be cautious around your equipment, as they may "miss" something just like they did the day before.

A breath of fresh air in a industry often marked by deception. When I called with an AC issue, the rep wasn't just trying to book me for a visit - they actually identified it as a plumbing problem, which is refreshing honesty. It's not something you hear from every company these days.

I've used them twice now, once for AC and once for heating, and in both cases, the service was prompt, reliable, and top-notch. Their commitment to customer satisfaction is evident, which earns my trust. From now on, I'll only be recommending this company to anyone looking for a trustworthy service provider.

We highly recommend Claudia Garcia's expertise in air conditioning work. As a skilled professional, she delivered exceptional service to our system, paying close attention to detail and addressing all our concerns. Her professionalism and knowledge are top-notch, ensuring our units functioned properly after the service. We wholeheartedly endorse her services.

Had a handyman from MC come over to assess our AC unit, and they were knowledgeable and pleasant to deal with. They took their time answering all our questions and explained everything in detail. We appreciated the expertise they showed us. The quote was a bit steeper than we expected for the work needed, but overall we're satisfied with the service.

We had Pierce Richard come to our place to fix some plumbing issues - clogging and water pressure problems. He arrived promptly, was knowledgeable about what needed fixing, and got it done efficiently without rushing. We were kept updated on his progress throughout the visit, which was appreciated. Pierce's professionalism and work ethic earned us a great experience.

Rory is incredibly knowledgeable and professional. He spent the necessary time explaining how my system was malfunctioning, taking the time to understand my concerns, and presented clear options for repair. His expertise and professionalism shone through in his approach.

I had an AC technician, MC Perez, visit me at home for the first time today. He showed impressive knowledge of his trade and offered practical suggestions for maintenance. Unlike some service professionals, he didn't try to sell or pressure me into anything - just provided helpful advice that I appreciate.

Derrick provided excellent service. He conducted a detailed inspection of my bathroom and confirmed all systems were functioning properly.

Derrick fixed our shower head that had stopped working altogether. He identified the problem right away and made the necessary repairs, which included replacing the entire faulty setup. He walked me through everything he did and explained it clearly so I could understand. Derrick is super knowledgeable and extremely nice - he's definitely my go-to guy for any plumbing work from now on!

Ryan worked diligently to install our New Novo Water Softener System, which my wife Sally adores. He showed genuine interest in the job, asking for input on several aspects to ensure it met my expectations. I appreciate his attention to detail and professionalism. The new filtered drinking system at the kitchen sink is also a nice touch. What impressed me most was Ryan's kind gesture of wishing us a Happy Thanksgiving and Happy Holidays. We've had a positive experience with Air-Tech, and we won't consider anyone else for our home services needs.

Our technician was exceptional - knowledgeable and offered alternatives to services. He went out of his way to resolve our AC issue, impressing us with his dedication. We'd definitely hire him again when needed.

Pierce fixed our tub and installed a new faucet. He left everything spotless and tidy, showing great attention to detail. The work was done professionally and we're grateful for his service. We'll likely hire him again for any future projects.