Water Damage Restoration reviews in Houston, Texas

After arriving from a family vacation we had a water loss in our basement. We called Puroclean of Spring Branch and Delight with his crew member arrived at my property extremely fast despite it being a Sunday night.

Delight is very knowledgeable and helped walk me through the entire insurance claim process.

Our property was left cleaned and dry!

The team came out and professionally cleaned up the damage to my house from the Ac line leak. They answered the questions we had and also worked within time to ensure the home was restored back to the pre loss state. I’ll definitely use puroclean again and I’ll highly recommend them to family and friends

The team with Pierre came out and did exceptionally great, they restored my home better it was before the damage. I would gladly recommend them to friends and family. Thank you for making a stressful situation easy.

I had an excellent experience in the Spring Branch/Houston area. The team was professional, responsive, and truly went above and beyond. They arrived on time, handled everything with care, and made sure I understood each step of the process. The quality of their work shows, and their customer service is top-tier. Highly recommend to anyone in the Spring Branch or greater Houston area looking for reliable and trustworthy service!

PuroClean of Spring Branch is truly a lifesaver when disaster strikes. From the moment I contacted them, the service was top-tier—prompt, professional, and filled with compassion. Delight Mgbemeje, the owner, sets the tone for excellence with his strong leadership and commitment to customer care. His team’s ability to bring calm and clarity during high-stress situations like water or fire damage is unmatched. They walked us through every step of the restoration process with transparency and genuine empathy.

Their attention to detail and rapid response time exceeded expectations. Not only did they restore the damage quickly and effectively, but they also treated our home with care as if it were their own. It’s clear that PuroClean values integrity, reliability, and people. I would recommend them without hesitation to anyone needing restoration services in the Houston or Spring Branch area

After experiencing unexpected water damage, we were completely overwhelmed but this restoration team stepped in and handled everything with professionalism and care.
Pierre and the team were outstanding. He arrived promptly, explained the process clearly, and worked efficiently while being incredibly thorough. He treated our home with respect and made a stressful situation feel manageable.
By the time he finished, the space was clean, fresh, and gave us real peace of mind. If you’re dealing with water damage, call this team. Five-star service.

I had a great experience with PuroClean of Spring Branch when I had water damage in my home. Their team responded quickly and arrived on time, which really helped prevent further damage. They were very professional, explained everything clearly, and used high-quality equipment to dry and restore the affected areas.

What I appreciated most was their communication and attention to detail. They kept me updated throughout the entire process and made sure everything was fully restored and safe before finishing the job. They also helped guide me through the insurance process, which made everything much less stressful.

I highly recommend them to anyone dealing with water damage. Their professionalism, speed, and quality of work truly exceeded my expectations.

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I had an excellent experience with PuroClean of Spring Branch. From the moment I called, their team was responsive, professional, and genuinely cared about helping me during a stressful water damage situation. They arrived quickly, explained everything clearly, and handled the cleanup and drying process thoroughly.

Their technicians were respectful, knowledgeable, and kept me informed every step of the way. They also helped make the insurance process much smoother, which was a huge relief.

The quality of their work exceeded my expectations, and my home looks great again. I highly recommend PuroClean of Spring Branch to anyone needing reliable and professional restoration services. Thank you for your outstanding service!

Delight and his team were awesome and very professional. They made my home feel like I had no prior damages. They made a worrisome situation feel at easy. Once again thank you for your services!

I called about an air-flow problem to the second floor of my home. I got great advice over the phone. A week later, I called again after seeing how gross the inside of my vents looked. The Mundae air duct cleaning crew came out two days later and on time! Three hours later, my ducts looked almost like new and air was finally flowing well to the bedrooms. My neighbor came over during their visit and three days later I saw the Mundae truck in her driveway. I went over to visit and they thanked me for the referral. I highly recommend using Mundae services.

Our office building had an unexpected water line burst over the weekend and caused 3 floors worth of damage. These guys came out fast, got to work, and did an excellent job. They had most of the water removed before the owner ever made it on property. I would recommend this company to anyone!

Had a great experience with the ! DJ and Elias were on time, professional, quick and efficient. I only got the general cleaning which was fast and good for my purposes but they have many additional services too and will consider getting deep cleaning soon.

I called Mundane and they came earlier than expected in the time slot. The staff were professional and friendly. They were quick and my carpet looks great. I will use their services again for sure! Thank you!

Carpet cleaning services provided in September 2018. The serviceman arrived within the the time frame given. He worked quickly, efficiently and did an overall good job of cleaning the carpet. The quote I was given via phone was honored. I would use these services again.

Mundae was amazing! We just bought a new sofa from Restoration Hardware and a friends cat urinated on it. I called them crying and they sent someone over right away. The smell of cat urine is so hard to get out, I did not have high hopes. They were here cleaning for about 15 mins and the sofa is like new! The smell is completely gone and I am SO thankful! Highly recommend!

I had a company come clean my ducts and they encountered some mold so they could t clean them cause of the mold. I called around few companies to ask questions after doing some research and did not feel comfortable how they answered my questions. I finally found the right company, I'm glad I took my time they were very professional, on time and very knowledgeable. The mold is gone and I finally can breath good air quality now. Thank you Mundae.

I wish I could rate more than 5 stars.
Best experience I have had. The most professional And nice crew.
Definitely a %100 worth for my money.
Thank you Mundae cleaning & restoration, definitely will see you guys again!

We had a slow leak in a closet than did some serious damage. Mario from Mundae did an awesome job. Nice guy, great communication, job well done(my mother-in-law who works in residential insurance agreed), and cost half of any other estimate I got. Thanks Mundae!

Mario and his team explained our options and gave us a price before he started on our wall to wall carpet and wool, oriental area rug. They were so professional and gave us a courtesy call to let us know before they came over and were on time. Afterward, the oriental rug looked like new (had stains and ground in light color dirt from someone's shoes before). They gave us a very quick, next day appointment and were very efficient. Thank you!

The cleaning team hasn't even arrived and I'm already regretting making this appointment. I was originally told my appointment was on a Monday. I adjusted my plans accordingly, but when they hadn't arrived by the time I was told they would and I called they said the original appointment was actually on Tuesday. This could have been an error on my part, but I don't think it was. Then, I was told the appointment was from 8-11a. Apparently what they meant was the arrival time was between 8 and 11, and of course my arrival time was to be nearer to 11 when I called. Seriously? I have better things to do than wait for 3 hours for the arrival and THEN have to add the time for the actual carpet cleaning. Regardless the quality of the job they do, I'm so frustrated from the hassle of getting them scheduled and to my house and the rearranging of my schedule to accommodate them I can guarantee I'll never use them again, as well as recommend others to steer clear.

UPDATE:
Upon completion of the job, I am upgrading my review. The actual carpet cleaners were very courteous and did well, though the high traffic areas looked badly and I was told there was nothing that could be done to fix that. They did the job very quickly, but then again I didn't have any real stains, just normal wear and tear. Teflon protection was (supposedly) added as well for free to offset the initial frustration I experienced. The pricing with my Groupon was better than I would have gotten elsewhere. They also offer a discount in exchange for you posting a review telling others of your satisfaction with their service. I will consider giving them another try, and won't discourage others from taking a chance with Mundae.

Mundae mold remedation services is a great company to work with. Their technicians were very courageous, professional and wanted to help in any way they could. I would recommend them to all my friends and family