Water Damage Restoration reviews in Houston, Texas

Hendrick Palmer was an amazing worker who communicated very well. We have asked a lot of questions about the process and he was very kind to answer them all without any issue. The process was explained very well. The other two worker named Christina and Petro did an amazing job, too. They were very kind and easy to talk to and went straight to work.

I had a great experience with Servpro of south Houston. I had a water leak damage my floor and cabinets. The tech, Hendrick came in and explained what they were going to do. They also cleaned up behind themselves and that pleased me as well. Thanks Hendrick, and Jose’.

My husband and I did not receive services at this time. However, we just wanted to pause for a moment to say, “Thank you to Hendrick!”
He was very professional, very informative and answered all of the questions and concerns that my husband and I had. We appreciated you in assisting us. Servpro offers a wide range of services. We plan on keeping this company’s contact information on hand.
Thanks again Hendrick for
your kindness as well! 😊

Hendrick with 2 other employees from Servpro are all awesome. Great service. Hendrick went over & beyond my expectation. He explained to me everything in detail what they’re doing, what the equipments are, very compassionate, work ethic is superb, an exceptional employee, my kind of leader, highly commendable. Thank you Hendrick & your team Servpro. Highly recommended 100%.

My parents just had our carpet cleaned by Roberto and Vidal this morning. Never used Blackmon Mooring before and I was very impressed. Such great attitude, very polite and hard working! Carpet looks amazing! I commend you for having such loyal and hardworking employees! Will be using you from now on, I am very impressed. Thanks Roberto & Vidal.

We were faced with finding out that we had a very severe mold issue in our home! We were instructed that we couldn’t even go back into our home without protective gear on!

We never spent another night in our home after receiving the mold report and basically had the clothes on our backs to go forward from that day!

Not to mention the fact that we were sick from our exposure! As you can imagine this was an extremely scary and stressful time in our lives to say the least!

Then on a recommendation we were led to Blackmon Mooring!

Their presence and professionalism was outstanding!

Their team was truly like the ‘knights in shining armor’ coming in to save us from this nightmare we suddenly found ourselves in!

From our first contact with Glenn Ward who helped us set things up and guided us through the process all along the way, to Mary Pinales who led our moving team in the most outstanding way! I have never seen someone work as hard and diligently as Mary! She was thorough and detailed! While at the same time assuring us that our belongings would be cleaned and cared for until we could be reunited with them once our lives could get settled down once again!

Their entire team was so professional. Kind, caring and thorough! Every aspect of the move out was done methodically and documented!

They indeed all took the worry off of us of what would happen to our belongings! This was not a normal move, when it happens so very suddenly! No time to plan on our part, of where your life and belongings will be packed to go next!

Some of our belongings were a complete loss due to the mold exposure and some were determined that they could be saved!

Blackmon Mooring worked with the mold inspectors to determine the fate of the contents of our home! A lot of our items were totally non salvageable, Blackmon Mooring handled those for us, and others had to be put into quarantine and then cleaned!

They handled all of that too with an outstanding multi step cleaning system that they have! This took the worry out of being re exposed to mold when we got our belongings back, as our health and lives literally ‘depended’ on that! The bottom line is that you can indeed depend on Blackmon Mooring! I will be forever grateful to them and would highly recommend them to anyone!

I just moved into my first apartment and noticed my allergies were extremely bad. Little did I know the complex had not properly cleaned the vents and the carpet. I called Blackmon Mooring and they were able to schedule me right in. Thank you Amy Coker for your assistance.

We have used Blackmon Mooring at our business to clean our carpets and tile several times and have always been happy with the results. The service techs are very nice and very thorough. They have also always arrived at the earlier end of the time frame given which is great for busy schedules.

Recently met with Stan of Blackmon Mooring construction. I can’t say enough kind words about him. He was so knowledgeable, Patient, and knew exactly what I meant when I was explaining what I was looking for. He will be the reason we use this company. He was absolutely amazing.

Mike L. was amazing! He restored my house in such a timely manner!

Big thanks to Stan Kartes and his construction team at Blackmon Mooring Houston. My nerves were shot after my house flooded, but Stan reassured me everything was going to be ok and walked me through the construction process. It was more than ok, the team was great! they got everything done as promised and I love my new kitchen.

Let me share a story about Stan K. and his incredible team at Blackmon Mooring Houston – a tale of passion, precision, and unparalleled craftsmanship. From the get-go, it's clear that Stan isn't just a supervisor; he's a visionary, orchestrating a symphony of construction brilliance.

What really sets Stan and his crew apart is their genuine camaraderie and infectious positivity. Working alongside them feels like being part of a family, where everyone's dedication shines through in every task. Despite tight deadlines, they tackle each challenge with gusto, blending efficiency with a genuine love for their craft.

In the end, Stan K. and the Blackmon Mooring crew don't just build structures; they craft experiences. Their commitment to excellence and their unwavering passion make them more than just a construction team – they're a beacon of inspiration in an industry often plagued by mediocrity. So, if you're searching for not just a contractor, but a partner who truly cares about bringing your vision to life, look no further than Stan and his remarkable team.

The Blackmon Mooring team has been nothing but amazing. I’d like to personally thank the construction project manager David Perry for going above and beyond for our family. He guided us through the whole process and made things extremely easy. I hope I never have to use them again but if I do I would definitely use BMS.

My experience with BM has been very positive. When we came home late at night to discover water was coming from our downstairs ceiling and flooding most of the downstairs, we contacted BM. And even though it was getting close to midnight, BM immediately sent a crew out to address the water damage. I worked primarily with 3 individuals... one who lead the salvage/demo team, one who worked up the rebuild estimates for the the insurance company, and one who managed the rebuild project. All 3 were very professional and courteous. My insurance company worked well with them on both the salvage/demo and the rebuild costs and I was able to quickly receive checks to cover the costs. The salvage/demo team was able to salvage an expensive granite countertop from our bathroom vanity and the rebuild team was able to build a custom vanity that was better than the previous vanity and it was a perfect fit to the salvaged granite countertop. The rebuild team also replaced and repainted all of the damaged ceiling/walls and were able to closely match and replace a beautiful engineered hardwood floor. Despite this occurring over the holiday time frame, they were able to complete all work in a very timely fashion. My family and I are very pleased with the results.

Me and my husband purchased our new home but with having a little one it was going to be difficult to pack and relocate. I reached out to Blackmon Mooring of Houston. Amy Coker helped get us on the schedule to have all our items packed and relocated. They did a wonderful job. Would definitely use them again. Thank you so much.

Brenden and Sean are your men! Brenden took care of me and my family when the fire department was finishing up. He was there emotionally for my family and for our house. You can always trust a man wearing Tecovas. Thank you, Sean and Brenden!

My experience with BMS was solely for Personal Items that were damaged during my house fire. Evan Kilgo was awesome and the Project Coordinator for that. He provided me with above level service and transparency. Not so much for the construction side of things which is why I ultimately went with company for that but as far as the care and restoration of my electronics and textiles and the speed and with which he operated was beyond commendable and for that he alone deserves this review.

Evan with Blackmon Moorin was immediately responsive after the storm. He was very professional and explain step by step procedures and what I could expect to take place day by day. I was given his cellular number to contact with questions and/or concerns. I highly recommend Blackmon Morin.

Our experience was in two parts: remediation and reconstruction. The remediation team led by Evan Kilgo was fantastic. We lost our electric meter and breaker box when a large tree crushed our garage. The incoming power to the house had to be relocated along with the breaker box. The team had our house power restored within a week.

The construction side had a few challenges, some of which were insurance related. It did take a long time to get approval to start the reconstruction. Once we got going, the various contractors for different phases of the work were all talented, friendly and neat. The work was done very well. We would have appreciated a bit more contact from the construction PM. Maybe a weekly look ahead email or call.

Overall, no complaints. This company knows what it is doing and does a good job.

The work repairs that were done on our house and property were excellent. This consisted of fencing, roofing, and siding repairs. I recommend Blackmon Mooring to anyone looking for home repairs…. John Guidry

Blackmon Mooring recently did repairs on my house, following a pipe burst and subsequent flooding of a portion of my floor and walls. They did an excellent job and were always polite and professional. I especially want to praise David Perry, the job site project manager for all the help and assistance in the difficult time for us. He went above and beyond the call of duty to make the whole repair process less stressful for us.