Reviews of local pros in Irving, Texas

4.5 based on 4056 reviews Back to the listing
    5

    Great job Angel on your top notch service. Since we’ve switch to Gecko Green our lawn has come back lush and green. Bravo!

    5

    ​I appreciate the hard work Colby put in. Even though I wasn't there in person, I could see on my cameras that he was very diligent and took his time applying the products correctly.

    5

    Angel did a fabulous job I would recommend his professionalism to anyone. Keep up the work our lawn looks great!!

    5

    Our second year with Gecko Green has been great, and even when there were issues, they tried their best to accommodate us. The last couple of times, we were assisted by Matthew, who did an excellent job. Thank you for your service..

    1

    I absolutely would not utilize this company to treat anything Green! I trusted them to provide their quarterly services for the safe upkeep of my front and backyard and am so upset that I did. I requested for the head Manager to come out and inspect the area. When he came he assured me that rabbits are the cause of the damage done to my grass and it was nothing that could be done. I cancelled services and requested the contact information for the owner. Of course they declined to provide the information. Nonetheless, stay away from this company at all cost.

    5

    We began using Gecko Green as a replacement for our previous lawn care service. This company turned our yard into a healthy green lawn. Ashton, in particular, is a very friendly and knowledgeable technician.

    5

    My technician Paul was in contact before coming which allowed me time to put my pet away. When I spoke to him after the service, he thoroughly explained the treatment and made sure I understood everything.

    1

    Used them for nearly 3 years. Started ok but the last year and a half was not good. Got nothing but excuses instead of weed control. Got sick of asking the techs to actually treat all the weeds not just 3 or 4 and leave. Yard was out of control this spring so got a new service. Used them 15 yrs ago when they were smaller and they were outstanding. No longer.

    5

    Bryan took time to explain exactly what he was applying to the lawn and how/when to water in. Also discussed best practice for first lawn cut of the year. Kudos Gecko!

    1

    I have been with Gecko Green for nearly 2 years. Shame on ME! My yard looks worse than when I started working with them. This spring, when the yards started to "wake up", my yard is covered in weeds. I spent money with them for 22 months and did not get what was promised. Honestly, I feel robbed. I paid for a service and that service was not provided. I called them a few months ago and their "expert" came out to look at the yard. They promise to come by if the customer is not satisfied. Several months later, this is what my yard looks like. Unfortunately, leaving a bad review is my only recourse.

    3

    After posting this, ops director reached out and made it right. Contacted me and heard me out. Came out to to inspect the damaged areas. Ultimately came back and dug out dead grass and replaced with new sod.

    I’ve been a gecko green customer for over 2 years. Tech came out to fertilize my yard and dumped large amounts fertilizer in several places of my yard, burning and killing my grass.

    I called customer service and they told me a manager would call to schedule a site visit. Didn’t hear from them for over a week until I reached back out. When I finally heard from a manager he told me there was nothing they could do and I would just have to let it grow back. I told him I was going to cancel and he said “that was fine”.

    5

    We were so pleased with our lawn care from Gecko Green we added pest control and fired Orkin. Ryan, my tech Gecko tech, just left and I could not be more pleased with his professionalism and performance. If you're an Orkin customer, especially in Arlington/Mansfield, you should make a move to Gecko Green!

    5

    Kenneth took the time to talk with me about my lawn following the application of fertilizer. I expressed that I am very pleased with Gecko & thanked him for his service

    5

    We are grateful for your positive review. We use reviews to help improve our service, train our employees, and compliment our technicians. We would really appreciate it if you would share your review on our social media and review sites as well. This allows us to attract more customers and to continue to grow our business. We have worked hard towards providing the best possible service and would love if you could share your experience with others on at least one of our social media sites. Thank you!

    1

    Have had this company for almost a year, until today. Got a notification yesterday that someone would be out to service the lawn.
    Saw no one all day, and then I get another text wanting me to rate the person providing the service. I'm confused and call the company. They inform me that he was out here and spoke to me this morning. Not a chance. I informed them that I wanted to cancel the service due to this issue and was sent over to a quality control person who informed me that their people had body cameras. So I'm lying now about no one servicing the property?
    Would not recommend.

    1

    I have no idea if this company is good at what they do, but their advertisement methods are obnoxious. The guy placed their advertisement over the peep hole of my front door when I didn't answer the doorbell. The way it was placed seemed unlikely to be an accident and appeared purposeful. If an employee acts this way while passing out flyers to potential customers, I want nothing to do with the company who employs him.

    5

    Service has been great, Ashton has done a great job with our lawn. They do a really good job communicating about what is being done and what we need to do to achieve maximum results. Will for sure continue using them going forward

    5

    I purchased Gecko service on January 13,2026 and they did my first treatment on January 16,2026.
    I appreciate Angel,the service tech,professionally and dedicated to taking care of my lawn and I forward to his upcoming visits in 2026.

    1

    Review: Warning Regarding Customer Service and Billing Issues
    BEWARE of this company's lack of customer care and poor communication.

    I must strongly caution prospective customers. This company repeatedly demonstrated a complete disregard for customer satisfaction, leading to a frustrating experience involving missed services, poor communication, and inaccurate billing that resulted in a collection notice.

    Key Issues Experienced:

    False Claims of Service: The company claimed to have serviced my yard, despite having a locked gate and security cameras that confirmed the service was never performed.

    Misleading Communication: After multiple complaints about weeds, a manager finally reviewed my yard, admitted it was full of weeds, and stated he would schedule revisits until the issue was resolved. I took this to mean the necessary follow-up care was scheduled. Instead, I was billed for three separate service visits before the weeds were gone.

    Managerial Contradiction: When I called about the billing, the manager contradicted his in-person promise, stating he had only scheduled one revisit and that I was responsible for calling back for any additional necessary services—a detail he never mentioned during our in-person discussion.

    Billing and Account Closure Nightmare:

    The manager offered to remove one service fee. I paid for the remaining two services and requested that my account be closed immediately. I was assured this would be handled.

    Two weeks later, I received another bill. When I called back, I found the agreed-upon credit had not been applied. A young woman on the customer service team was finally able to correctly credit the account.

    I later received a final bill stating I owed $6.02. I called immediately and was assured the matter was resolved and would be handled on their end. Less than three weeks later, I received a delinquent account notice from a collections company for an inaccurate balance that should have been resolved weeks prior.

    This experience highlights severe deficiencies in service delivery, management accountability, and basic billing accuracy. I do not recommend this company to anyone and believe this "family-owned business" does not care about its customers.

    5

    Emmanuel from Gecko Green did an excellent job with my tree and shrub application! He was professional, knowledgeable, and took the time to explain what he was doing and why. You can tell he really cares about the health of the plants and making sure everything is done right. My landscape looks great, and I really appreciate his attention to detail and friendly attitude. Highly recommend Emmanuel and the Gecko Green team!

    5

    Paul from Gecko Green does a great job on our lawn. It looks great two years running now. Today’s service will prepare our front and back yard for the upcoming season for our pets and small gatherings we have. Thank you.