Home Services reviews in Katy, Texas

4.7 based on 3887 reviews Back to the listing
    5

    Christian always does a good job. Dependable

    5

    Sergio was professional and gave us lots of great information about our lawn and the products they would apply . Thank you Sergio.

    5

    Christian was profesional and made sure every area was covered.

    5

    Christian, spent a lot of time laying the topsoil on bare areas of my lawn. Then cleaned up after they finished

    5

    Jonathan was great. Prompt, professional, and thorough

    5

    Jason was very helpful and answered all my questions. They communicated when they would arrive and did a great job. Highly recommend!

    4

    Service tech did a wonderful job on the weeds and lawn

    5

    Sergio did an awesome job with the top dressing of the lawn. He was extremely knowledgeable about the lawn and lawn care! He let me know what to do when he was done and things to improve the health of my lawn. Would definitely recommend Emerald Lawns

    5

    Emerald Lawns asked me how the tech did on weed service but I honestly don’t know. I didn’t stand out there to watch him. However since I don't see reoccurring weeds and the existing ones are all dead, that means he did a great job. :D

    1

    Was not notified that my lawn was to be treated. My back gate was locked as a result. Treated on half my yard and then charged me for the full job.

    5

    Very satisfied with the service today. Sergio did a great job.

    5

    Contacted emerald about millipedes all over the yard. They came the next day and treated the yard. They are always so helpful solving different landscaping issues. I highly recommend them. I also use for monthly fertilizer services.

    1

    Didn't see anyone show up; no bill left on door handle. What time/day did he come?

    5

    Took care of my lawn application and alerted me that I had a sprinkler leak, excellent customer service.

    2

    TODAY I WITHNESS THE TECHNICIAN ONLY SPRAY WEED FOR MY FRONT YARD AND LEFT, HE NEVER WENT TO MY BACKYARD
    THIS IS UNACCEPTABLE

    AND THE COMPANY IS HORRIBLE AT COMMUNICATING BECAUSE I CANT NEVER GET A HOLD OF ANYONE BY PHONE CALL, OR EMAIL

    5

    Cameron was on time, professional, explained everything that he was doing, and answered all my questions.

    5

    Cristian was on time and did a great job with weed prevention coverage / fertilizer for our lawn.

    5

    Very good service and professional. I appreciate Jason and Sergio’s attention to detail!

    5

    My technician was insightful to remove fire ants from my flower beds and those I reported to him that were in my bedroom.

    5

    Jason is a very knowledgeable lawn care tech! He was very professional and attentive with my lawn. I'm glad I chose Emerald. I chose a competitor prior to Emerald. But the lack of communication was a bust for me. Emerald automated text messages to let you know your tech's ETA is top notch communication! Emerald Lawn care was hired yesterday and out today for service. Now that's excellent customer service!

    5

    Jonathan was very nice. Very detailed in his work. Answered all my questions. Very happy with his work.