Home Services reviews in Katy, Texas

This is the 2nd time I have used this cleaning company. They do an Amazing job! I would highly recommend recommended them.

Extremely disappointing. We were told this service covered windows, floors w/ baseboards, cabinets and surface cleaning. We got home to find cabinets full of dirt, floors still dirty, mirrors streaked, caked on dirt in window sills, no dusting of fans and so much more. They came back out to “fix” the problem only to leave without saying they were done and only a fraction of the issues complete.

Do not use, damaged multiple items and left new stains (and a filthy rag in the sink) for a simple, standard cleaning job. Also will demand a surcharge once they arrive, and bill from a different company. From other reviews it seems if you deny this surcharge they will charge a cancellation fee, which cannot be disputed as they demand your payment info before booking.
Generally very poor service and scammy business practices.

They did a great job on my west campus apartment. The cleaner was quick and left the place in great shape. There was even a mix up regarding when she was supposed to arrive, but rather than cancelling my appointment, the manager was very understanding and worked with our schedule.

What an amazing service!! The company i originally hired called me last minute saying they could not make it. Thank goodness Google recommended the move out cleaning co because they showed up 4 hours later on such short notice and did an amazing job!

Awful
Turn up over a hour late, say deep clean is required (shower base), use photos to show why, you agree. However, when “complete” you notice shower is not cleaned and then they then claim that wasn’t in the additional service (so why use in the photos to justify a deep clean?) DO NOT USE- they make it up as they go along….

They state they don’t offer a “satisfaction warranty” ie you get what you get and have no way of complaining…

Not sure where to begin....first of all, 2 people came and neither could speak English, so communicating with them was impossible. They had to use my vacuum and my spray bottle (they didn't know it had liquid soap in it and they were using it clean the window). This review really isn't about them...they were nice and tried. It's just that I paid $560 and expected to see experience, commercial-grade cleaners (we are getting our house ready to sell and so getting ready for pictures). The floor was not mopped. No chemicals were used (it smelled of dirty water). I'm gonna stop here so I can calm down. When I asked about how they would make things right, she said she could refund $15. That says it all...

The Move Out Cleaning Co. did an awesome job. Super easy to book, they showed up on time, and got everything spotless. They really paid attention to detail, baseboards, fans, cabinets, all of it. Place looked better than when I moved in. Professional, quick, and no stress. Highly recommend if you want it done right.

Updated: As we moved in over the week following the cleaning I continued to find areas that hadn’t been touched. Clumps of dust along master bath bathtub walls, sinks, top shower edge. Areas of the floor that weren’t swept or mopped. And they didn’t so much as run a duster around the laundry room. Complete waste of money. They also added a $50 round trip travel fee, which was not in the original quote, which I was told about by phone the day before. But at that point my movers/other services were booked and I couldn’t opt to look for an alternative. Cancelling at that point also would have added a $50 cancellation fee.

Do Not Recommend.

Original post: I hired The Move Out Cleaning company for a full house regular Move In Clean and carpet cleaning. They arrived in their designated arrival window. The teams were very friendly and the customer care team had great communication. There were a few missed items (cleaning the sides of appliances and more attention was needed to baseboard dusting). I communicated the needs and they sent the team back out the next morning at no additional charge to ensure I was fully satisfied with service.

After reading reviews about this company, we thought it would be a good idea to use them. After they cleaned, I checked the quality of work within 24 hours, which is the company’s policy. I let my contact know that the entire first floor (wood) have not been cleaned. Baseboards hadn’t been wiped, tile floors and counters hadn’t been wiped down. They scheduled the crew to come back out the next business day. I left work to let them in, and the crew did not show up. Then they told me they had an emergency and couldn’t come until the afternoon. So instead of being at work, as I was supposed to be, I was there to let them in two times that day; and the second time I came back to check the work, they still had not cleaned the wood floor as well, and I had to stand there with them while they finished the job. The inconvenience I was caused was super frustrating. My contact was responsive and friendly but the crew was not. I would not recommend this company. You cannot get in touch with them by phone, only text. The crew also laughed when I told them how much I paid for the cleaning. The carpet cleaning was great, I will say.

We hired The Move Out Cleaning Co for our move-out, and they did a fantastic job! The house looked spotless from top to bottom, every detail was taken care of, from the floors and windows to all the little corners you don’t even think about. They were professional, efficient, and made the whole process so much less stressful. I would absolutely recommend them to anyone looking for a thorough, reliable cleaning service.

Terrible. I drove from Austin to meet them at 12 to clean my previous apartment. They reached out once to tell me they would be late and then I couldn't get ahold of them until 2:30. They said it would be another 2 hours before they arrived. I had to cancel and will now have to make the drive once again once I can book another cleaning company. It is really frustrating that they wasted my time and did not communicate effectively. Would not recommend.

Spectacular service! I purchased my home and wanted it cleaned before moving in with my family — and they did a wonderful job! I was so pleased to have the stress lifted, knowing we were moving into a spotless, fresh home. When the movers arrived, everything was immaculate. Worth every penny! Highly recommend!

Horrible! Don’t waste your time. I hired a move in DEEP clean. There was nothing deep about it. The lady didn’t clean my showers, did not even touch my kitchen, and honestly it wasn’t worth the money I paid. The cabinets are FILTHY and sticky (which I know she didn’t touch because i cleaned them and the stickiness was gone), the countertops are nasty & she did not wipe the corners down. I had to have the ONE lady who cleaned my home come back because my refrigerator and microwave was still dirty. The only thing she did was vacuum, sweep and mop my baseboards. My blinds are still dirty. I want to dispute this transaction so bad since I didn’t get what I paid for!!! Truly unacceptable!!!! Worst company ever. Just go with someone else. I expected my move in to be wonderful. I didn’t even have furniture in the home, it wasn’t bad! This was so bad.

As Brokerage Owner and a Realtor, I haven’t seen a company provide service at this level in a long time. They truly provide you with a full cleaning experience and are fast and efficient! Their pricing is super competitive and will meet your expectations and exceed them! Thank you so much we were able to put our listing up on time at the right time!

I had an absolutely excellent experience working with this business. I worked directly with Irish and couldn’t be more impressed. From start to finish they were kind, communicative, and consistently professional. Irish took the time to understand what I needed and made the whole process smooth and stress-free. Their attention to detail and responsiveness stood out — they answered questions quickly and always followed through. I highly recommend them to anyone looking for top-notch service. A truly five-star experience!

I needed them to prepare one of my real estate listings before it went active, and I couldn’t be happier with the results. They were punctual, professional, and extremely thorough from start to finish. Every room was spotless floors, bathrooms, kitchen, windows, and even the small details that are often overlooked. The home looked and smelled amazing, which made a huge difference for photos and showings. They were easy to communicate with, flexible with scheduling, and truly cared about doing a great job. If you need a reliable, high-quality cleaning service for move-outs, listings, or deep cleaning, this is the team to call. I will definitely be using them again and recommending them to others!

TBG Cleaning Systems provided us with an Excellent Carpet Cleaning we highly recommend using their company!

We hired TBG Cleaning Systems to provide us with dryer vent cleaning and pressure washing of our home and drive way they did an excellent job highly recommended!

I recommend this cleaning service to anyone who wants a fast reliable 100% A1 cleaning done. They were very Noligable on their products and got out a lot of my stains. They are very detailed oriented and went above and beyond what they were supposed to. Great job see y'all soon!!!🤏👌👍🧹🧹🧤🪠🔨🚬🚭🚯♻️🚮💯

I've been a customer for several months now. The ease of scheduling, paying and the quality of the work are exceptional.