Home Services reviews in Katy, Texas
-
I hired your service for carpet cleaning due to pet urine stains.
After the cleaning, the carpet looks better, but I was not allowed to verify the results using a UV light, which is the standard way to confirm pet urine removal.
Pet urine requires enzymatic treatment down to the carpet pad, not just surface steam cleaning. Without UV verification, I cannot confirm the issue has been fully resolved.
I am requesting one of the following:
1. A re-treatment using enzymatic pet urine solution, or
2. Permission to verify the cleaned areas with a UV light.
Please let me know how you would like to resolve this.
Thank you. -
Kaylen was a great technician. Explained the process with the heart of a teacher. He gave me confidence in getting the stains up from my carpets and delivered an exceptional outcome. I would recommend UpFront Home Services to anyone thanks to Kaylen!
-
Rory was great, punctual respectful of our belongings. I would definitely use your services again very honest! he was great! This is the second time we have used their services and we have not been disappointed. They never try to up charge for services! I don’t know why I didn’t take before pictures.
-
Five star service! We had our carpets cleaned and our floors sealed and waxed and the finished is absolutely stunning- they look brand new. Travis is professional, efficient and clearly takes pride in his work. If you’re looking to refresh your floors, I highly recommend their services!
-
It was a pleasure to do business with this company. I had carpet from 4 bedrooms and a stair cleaned. Reasonable and up front prices. Smell great after it was done too. Definitely will use them again. Tech Luis was courteous and professional, 5 stars.
-
Upfront did an amazing job!! Ralph was very knowledgeable, and professional. I will definitely use upfront for my next cleaning. Thanks again Ralph!! These are before and after pics ..10/23 Akeem came out today for a cleaning, he was punctual and very professional. Akeem cleaned the carpets really well. My carpets look..
-
Great service! I booked carpet cleaning for my 3 rooms. Jeffrey did a fantastic job removing stains and making my carpet look like new. Friendly, professional, and on-time. Highly recommend!
-
The duct cleaning service was great! Three guys showed up with all of the equipment needed to get the job done. The team started by connecting flex duct and what appeared to be a purifier of some sort to the downstairs return. They proceeded to clean each individual duct with a suction hose, removing the covers and washing them in the nearest sink (they asked for permission first.) They also went into the attic to ensure the system was cleaned from both directions. They sanitized the system, added a deodorizer, and replaced all filters (I provided them). They covered the nearby furniture with plastic before cleaning, and vacuumed each room afterward to ensure no dust or debris was left behind. They finished the service by doing a complimentary cleaning of our dryer vent from the outside, something that was overdue. Overall, I was very impressed by Sergio and his team. They were polite, efficient, and thorough. Highly recommend!
-
I found this place on a whim. They were quick, efficient and on time. I wish I had before photos. This is a heavily trafficked area and my daughter loves to walk barefooted. This made the carpet look brand new and it smells great. Ralph was thorough and explained the entire process. Great work and I would definitely recommend.
-
Awesome!!! One of the best cleanings I’ve ever had! We were moving out of a rental property and thanks to this awesome cleaning, we got nearly every dollar of our deposit back!
-
I was very impressed with the end result! Everyone I came in contact with at this company is very friendly and professional! They have quick response times and we’re flexible with my schedule. Would recommend!
-
Awesome company. I have used them 3x and will be using them again fie another propert. They have always done an outstanding job.
-
Amazing!! Fast but thorough! Such a really sweet and hard working team!
-
Great service! I hire them for homes that I sell to clean after the seller moves out. They always do an amazing job and clean everything including appliances. I highly recommend them for any cleaning needs!
-
Awesome service!!! Highly recommend for move out cleaning service. Cleaning was very thorough so I had no complaints. I will use this company again in the future.
-
The team worked very well and I was very satisfied. My Spanish was as bad as their English, but we communicated well enough to have all done to meet expectation. I would definitely use them again and I will call you all again when I have the need...
-
They did a terrific job. We’re very detail oriented. Got things done with no additional attention needed on my part. I’ll definitely use again, and highly recommend
-
This is an outstanding company! They are communicative, easy to work with, and do excellent work. They cleaned out my in-law's house--no easy task--and did a great job! Really wonderful company!
-
I am a real estate agent and have used The Move Out Cleaning Co. several times. They have been great for cleaning homes after a client has moved out. They were efficient, thorough and available! I highly recommend this company.
-
Fabulous cleaning service. Always my go-to when I am helping my real estate clients schedule for move-out cleaning. They clean everything thoroughly, floors shine, countertops sparkle, bathrooms done right, and out of sight done well also (inside cabinets, ovens and refrigerator interiors, etc). New homeowners always impressed when they do final walkthrough before closing. Highly recommend!
-
Fantastic job on full move out cleaning. Will definitely recommend.