Plumbing reviews in Katy, Texas

4.9 based on 1413 reviews Back to the listing
    1

    Don't know how to run store effecentily when demand. Wait in line for over an hour to pick up. Make two lines!

    5

    Knowledgeable about what I needed. Very helpful. Nice group of guys.

    5

    If you can't find plumbing supplies on major retailers try Ferguson.

    5

    This place is the best. Very helpful people. Tad is great. Thank you for your help.

    2

    They gave me the wrong size cpvc pipe. Instead of cpvc i got a stick of 1/2 pvc..

    1

    They close just as you are leaving work. "Customer focused" /s

    5

    Great costumer service especially Lenard always going the extra mile to help out

    5

    Was looking for a Plumming part for disposal. They were great no didn't find it yet be they are still researching trying to find it.

    5

    Pleasant customer service and part that difficult to find at lowes and home depot was available at Ferguson. If I was a plumber they'd be my supplier :)

    5

    Very helpful here, knowledgeable staff who helped me with a Franken-setup, and it worked superbly. Fair prices, highly recommend.

    4

    Staff are usually helpful. They have variety of plumbing goods and fittings

    5

    Kyle at the Katy branch really helped me out for getting the parts in on time. He was considerate of my personal situation and was really polite.

    5

    Excellent customer service and right now they're having a great price on 40 gallon short hot water tank package

    5

    I just had the best experience with Greg. He was absolutely the kindest man that went above and beyond to make this as less painful as possible. Thanks Greg, you Rock!

    5

    Sara took the extra time to make sure I had all the parts I needed ahead of a long holiday weekend. Great folks. Great service.

    5

    Very knowledgeable staff. Great inventory.

    3

    They must have been remodeling, the place was a mess as plumbers seemed to be going in circles. As a customer, I was lost.

    5

    I work for a plumbing company and go to a lot of different plumbing supply stores in and around the Houston area. This specific Ferguson is NEVER cramped on the inside and ALWAYS fast! The people inside are always focused on just you whenever its your turn up to the counter

    1

    I went into this store today looking for 2 handles that cost $3 each. The guy said there is nowhere I can buy just that and tried to sell me a $120 part instead. When I called my husband to talk to him about it, the guy started saying he was not trying to scam me and all of a sudden remembered 2 places where I could buy what I needed .Very unprofessional and rude.

    5

    I come here often for parts, Tad and Leonard at the desk by the front door always provide excellent service and knowledge!
    And Andy and Fonzi in the desk farther away are super knowledgeable as well as friendly! Great crew!

    4

    Great customer service, too but they don't have what I was looking for.
    But there have a great selection of everything else.
    Yesterday was my first visit to this place.
    I will coming back for all my plumbing needs.

    Best Regards
    HDs HandymanServices