Reviews of local pros in Keller, Texas

Jacob did a fantastic job. He showed up on time, was very professional, and helped educate us on our system and the issues we were having. He fixed it so fast! We’ve already recommended to friends and family. Great service!

3 Words: OUTSTANDING CUSTOMER SERVICE!! From the very beginning, the ease of setting up the appointment was a breath of fresh air. The dispatcher was very understanding & set up an appointment for us very quickly. The Technician, Jacob, was extremely professional & courteous! He explained everything to us & worked quickly to resolve the issue. I genuinely appreciate this company as a whole for helping us, especially in this Texas heat and having little people at home. Without a doubt, 1 of the best experiences we’ve had with a company in a very long time. They have gained a loyal customer. 5 Star Rating & A+ across the board. Thank you again!

We got quotes from 5 different companies and I am glad this is the last one we got it from. We chose them as they told us what the issue was. Chaz and Angel were so nice and very knowledgeable during the whole process from estimate quote to replacing unit. Harry came out with them and was also very nice no up selling it was like a family member was doing the service honestly. Unfortunately diagnosis was replacement of unit but they had all bases covered detailing what had to be done to the financing if we needed it and communication from April was so great in that aspect. All the other companies said we can get this done same day Texas Pride and Air said we can’t do it till about four days later which is good cause that means to me they are reputable and have a strong constant clientele . They even saw our upstairs unit and said it’s in good working condition. I will recommend them to anyone and use them in the future. Thank you!!

April who answered the phone was super nice and very helpful. Got me scheduled for early the next morning.
Jacob and Tyler were super. Arrived on time, very kind, worked their buts off to get my unit fixed.
They are definitely my go to guys from now on.

Amazing service! My A/C went out and needed to be replaced. Chaz and his team were at my home first thing in the morning. After reviewing what was needed, they were on the job next day to do a full a/c & furnace replacement. Texas pride is a small family operated company. It was a pleasure working with them.

Texas Pride got to me sooner than I expected and had my AC up and running in a short time. I'd recommend them to anyone.

Brantley was very thorough in reviewing my system and diagnosing the issues with my AC System. He was very knowledgeable and took his time to explain everything that was going on and did not rush through anything even though it was later in the evening. Same day service with a late in the day call from Texas Pride was unexpected and very much appreciated. Would definitely recommend.

Not only are they on time, they were able to come the same day that we called. Very polite professional and gave us their honest opinion and pricing. And we're even nice enough to give us a referral for an electrician when we needed one. Jacob the tech that came out today is always very knowledgeable, and has always put our mind at ease with worries when it comes to our system. When we got our system two years ago from Texas pride heating and Air he was one of the ones that came out the first time, even my husband says he goes the extra mile for the customer and that's really appreciated. So thankful we have a good company that we can call, and we know we're getting great deals and service as well.

Unlike other companies I called, Texas Pride answered right away and tried their best to get out to my house ASAP.

My technician, Jacob, was awesome. He fixed the problem quickly and I’m happy with the service and cost.

Phenomenal customer service and satisfaction! I was in need of an a/c replacement and had already spoken with two companies and received two estimates. Duncan took the time to talk me through my options and explained the best ways for me to ensure my satisfaction as a customer regarding quality installation, reputable service, and unit and labor warranties. The information allowed me to feel comfortable and educated going into this large purchase decision, which the other companies struggled to do. Thank you Duncan and Texas Pride Heating and Air in Haltom City. I highly recommend this great company and location.

Texas Pride is very professional and I have used their services for our numerous rental properties. This call was for a rental property on a weekend and they were responsive and got it back operational within hours. They communicated on the way to the appointment and after appointment to let me know how it was repaired. Their prices are also very reasonable.

I contacted Texas Pride Heating and Air after being advised by another service provider that our AC unit had become disconnected in our attic. Brantley and Jacob were assigned to my service call and were GREAT! True professionals and very knowledgeable about their trade. They were very transparent and kindly walked me through the issue and remediation steps with complete clarity. They educated me about our AC and Heating system as well as suggested a few maintenance actions to keep things running smoothly. The price seemed fair - while I’m not the most well versed regarding pricing for this type of service, there was no sticker shock from the total cost. Happy to make Texas Pride our regular provider moving forward.

After having multiple issues with one of my mini split units and difficulty finding a company that would even service one, I was very pleased with the service of Texas Pride. Brantley came and assessed the situation and was very knowledgeable and professional. He took the time to explain different units and how they worked. I had a new unit installed and the technicians that came were courteous and quiet and professional. Also the main office did a great job with communication and very prompt responses.

Did a great job installing our unit 3 or so years ago. Always respond quickly when we have a problem. We are many miles away and we seem to have to call early in the morning. She always sounds like I woke her up! They all seem to work together well and are very responsive to our questions. We would recommend them to anyone who has a need.

I had my new system installed by Texas Pride Heating and Air and I cannot be happier. They came to give me a quote and they installed the new unit the next day. We won’t struggle with the heat this summer. All staff is very friendly and professional. It was great pricing as well. Highly recommend this company!

We bought our AC unit from Texas Pride a few years ago, and haven’t had nothing but optimal customer service, and care since purchasing it. I’ve been amazed at how much each individual cares about their job and ensures that you understand everything they’re saying. They seem to truly care about each of their clients, we feel valued and understood every time they come out. I wish every company we worked with used them as a business model.

Jacob is outstanding!

When my A/C stopped cooling I had reached out to a few different companies. This was a Sunday and no one was able to come out until Tuesday. I made the call to Texas Pride Heating and Air and they were able to get a technician out within probably half an hour. Brantley was great to work with and was able to diagnose within about 5 minutes of being there. He had parts on hand to fix my issue and I was back up and running in no time. I am extremely impressed with the service I received and have signed up for their yearly service contract. I recommend using Texas Pride, they are very transparent with pricing, knowledgeable, and friendly. Thanks again Brantley, you did a great job!!

We bought an entire new HVAC system for our house. This group was competitive with prices, competent, helpful, incredibly friendly, and answered all questions and concerns. Worked so hard to make sure everything was just right. The owner was amazing and even stopped by to check on everything. We couldn’t be more pleased with the service provided and the professionalism of the entire team.

Each time I've needed assistance with my HVAC Texas Pride Heating and Air has come to the rescue. Not only did they look for an earlier service call opening they also introduced me to a maintenance program to ensure proper tune-up. Kudos to April and Jacob!

Texas Pride installed a new AC system at our house and I am very happy with the experience and results. Our old system was undersized and couldn’t keep the house cool on hot days. Chaz helped me understand why we needed an upgrade and he was right. He and his team were courteous, friendly, and went out of their way to proactively explain everything to me while they were here. Highly recommend!

Brantley did an excellent job of providing knowledgeable customer service with detailed explanation of assessment and services. He kindly talked me through his evaluation and expertly guided me on the series of next steps. He was courteous and respectful and never seemed to rush through anything. I especially appreciated the feature where the dispatch sent the name and picture ID of who I should be expecting as well as a tracking map to see how close he was to arriving at my home. We will certainly be beginning a relationship with Texas Pride to ensure proper maintenance once our issue is repaired. Can’t recommend enough!