Reviews of local pros in Keller, Texas

Outside AC unit stopped working at midnight. Scheduled appointment online at 2am and technician showed up by 830 that morning. We've had 20+ days of over 100 Temps and we are very thankful that Mid Cities was so responsive. Technician was polite, professional and able diagnose the issue as a capacitor which he replaced and the house started cooling before he left 30 min later!

Jonathan was AWESOME!! Came out as promised and was very professional. This time the capacitor went out and he had the part on the truck. 10 minutes and we were back up and running! Can't ask for more!

Very pleased with the prompt service we received from Mid-Cities. The tech was very professional. He took the time to show me where the problems were with our system what really needed to be done and answered all of my questions. We received a full service and they will come back in the fall to service our heat system. We purchased The Comfort Club Agreement and received the discount on the needed parts. Mid-Cities will be our air conditioning and heating company for years to come. Thanks for a job well done!

Mid Cities was quick to come out to service our HVAC system. Our technician Jonathan was on time, clean uniform, courteous and professional. He was knowledgeable and honest. All a pleasant surprise compared to companies we have used in the past in the DFW area. I plan on using them again for all of our HVAC needs.

Jonathan is a great technician and always professional!

Mid cities has been a huge help to me multiple times when i was in need. Always show up on time, friendly, get the work done and give me honest feedback to my options. Would 100% recommend them if needed, and i do recommend them when asked. Johnathon has always gone above and beyond for my home and business, as well as the other techs and office staff.

Took less than 24 hours to get a technician out to my house for an AC-related issue. The technician, Jonathan, was super friendly and helpful. He double-checked everything and explained everything to me thoroughly. They also offer availability to follow up for 2 weeks after the service to ensure everything is good to go. Thanks!!

Nick came out within 20 mins. Was AMAZING checking everything out for me. Walked me through how to clean and maintain my AC system to prolong its life expectancy. Answered every question I had and was extremely professional and kind. 10/10 would recommend him and Mid-Cities air conditioning to anyone. Will be calling Nick again in the fall to get possibly options on replacing my system.

Why can't I leave more than 5 stars?? Let me lay it out there from a customer of theirs. We researched every HVAC company in Tarrant County and dropped $12K with them on a complete new residential HVAC system in and out, duct work and all. We had a minor issue with the system 5 years into it after our pre-paid maintenance program and warranty had expired. One quick call to them and they dispatched two techs and their supervisor to my address with in 45 minutes. Three hours later she is back up and running better than new. All for the grand price of $0.00 all because customer service is key with Mid-Cities Air Conditioning & Heating. In a world where customer service is no longer a factor this company sets the bar for all other HVAC companies in the region. Not only did they earn my business for the original installation but they've earned my business in the future. Don't bother searching all the others in this specialized field, simply pick up the phone and give them a call. You'll be happy you did and you'll be leaving the same type of review yourself. Thanks Mid-Cities for taking care of our needs and keeping our HVAC system operating in tip top shape!!

Could not have been more pleased. Called in on the hottest day of the year and they had a tech out in 3 hours. I am not sure if they are all this way, but Jonathan was extremely polite and professional. He quickly diagnosed the issue and repaired my unit without trying to up-sell me. He even went made the extra effort to clean my condenser. He then explained to me what I should expect in the future and what I needed to do to make it as painless as possible.

I have used this company for years. Excellent service great prices. Just used them today. Jonathan came over and helped me figure out why I wasn't getting enough circulation in a far room. He explained the reasons. We came up with a solution. Call this company expert techs great service great prices....

Always have received great service from this company and we've been using them for about ten years. Last summer our a/c unit broke and the technician noticed that the broken unit was still barely under warranty with the manufacturer. Mid-Cities filed all the paperwork and got us a new unit under the warranty. The technicians have always been courteous and knowledgeable and are careful to clean up after any work they perform. Highly recommend this local business.

I chose Mid-Cities A/C based on on-line reviews and I highly recommend them. Their office and on-site staff were very professional and helpful. The technicians explained the issue, provided a cost estimate and we discussed future preventative actions. Very pleased!

This company is great we have used them since we moved to the Keller area. Jonathan is the technician that was out this time and he was very courteous. We have a high risk person in our home and he was very easy to work with to keep the exposure low. Thank you so much Mid Cities Air for the great service.

Very quick response to my call, Jonathan was very professional and checked our AC thoroughly. I felt like he wasn't pushing us to do unnecessary services. He was able to replace a part that was not working immediately and was on his way. Very pleased with this company! Thank you!

Great service, as always! Been using Mid Cities AC for 6 years and have never found a more honest company. Service from every tech has always been great, Jonathan is exceptional to work with.

They are on time, up front about everything, and never leave a mess! If you’re looking for a job done right, these guys are it!

Initial estimate visit was great! As a busy CPA who works from home, I appreciate kind but honest and direct feedback and they were just that. Short sweet and simple. Looking forward to getting the quote and hopefully being able to work with them.

P.s. When getting quotes on anything I usually have to pester the representative to give me a few quotes with different variable changes or itemizing things. These guys beat me to it and let me know the different 'views' and options I'd see in the write up that already answered my questions!

Mid Cities is an amazing company to deal with. They have serviced My HVAC for several years now. Their customer service is top notch. I always knew how good they were but when I referred them to a co-worker he was so thankful as mid cities saved him several thousand $ on his repair.

While no one likes having to deal with A/C issues, Mid-Cities Air Conditioning makes it about as painless as can be. We've had nothing but positive experiences with them over the years, as their quality, pricing, and service have always been exceptional. In particular, Jonathan (who has serviced our system on multiple occasions) is extremely professional. He always takes the time to carefully diagnose the problem and explain the situation honestly to the homeowner, giving a completely trustworthy assessment rather than simply trying to upsell you on services that aren't necessary. This is the only company we'll trust with our A/C related needs going forward!

This is the third time I’ve used Mid Cites Heating and AC. Their technician Johnathon was my tech for all 3 times and was outstanding.
It’s so nice to have a professional, prompt, and experienced business take care of you.
5 Stars!!!
Bryce L

I don’t write these reviews often, but Jonathan was our service technician and has provided a wonderful service. He was so good that we personally requested him each time we needed service on our HVAC system. He will honestly try to repair first and not simply try an sell you a new unit, like other big name companies. The team members are very personable and like to teach the customer about the service so you know what to expect and things you can do to prevent issues in the future.

They are local and live in the community which is an added bonus. We have used several other companies before we found Mid-Cities and we will never go with anyone else.