Constraction reviews in Kemah, Texas

Preferred Pools has outstanding service. This was our first pool. They answered all our questions promptly, returned calls same day, provided design recommendations and educated us during the process. We worked a lot with Wayne who was very helpful. No issues and it was built exactly when they said. Would definitely recommend them.

Outstanding.

We had 3 companies come give us an estimate. Preferred Pools gave us everything we wanted that fit within our budget. Jennifer was very knowledgeable, upbeat and exceeded our expectations. She went above and beyond to help us. Mark was there every step of the way communicating what was being done next. Our pool turned out gorgeous. Highly recommend.

I simply can't say enough great things about Preferred Pools!!

They broke ground on July 7th, 2022 and we were swimming by August 19th, 2022. We were amazed by the entire process. Every person we encountered was absolutely amazing!

Charlene worked with our bank, seamlessly. Jennifer made me feel like we could be actual friends. Wayne has been a super hero! Every team of builders were professional, perfectionists, and joyful. The whole process couldn't have been more smooth.

I have photos of the entire process, but I'm just sharing the finished product. We are blown away.

Preferred Pools team, THANK YOU from the Hintze family!! <3

Best decision we made!
Love our Preferred Pools experience.
As with any project, there were small hiccups, but were quickly resolved!
From dig time to swim time was less than 40 days! And that included several storms too.
I would highly recommend Preferred Pools of Houston.

Jim Drury and his team created a backyard paradise for us! They quite literally rescued us as we had started the process with a different builder who delayed for months then sneakily increased the price by $30k well after our contract was signed.
Thank God we found Jim. He took over, came up with a perfect design, and worked within our budget. Our pool is waterfront, but Preferred was very experienced with this. They handled the permitting and engineering. Through the use of piers and working around our bulkhead, they were able to put in our dream pool safely and efficiently.
Despite a very rainy season we still remained on schedule and it was completed in a very reasonable time period. And it was everything we hoped it would be!
To emphasize how special it was working with Jim and Preferred Pools, I attached the last picture. We were traveling for my wife's birthday shortly after the pool was completed and Jim knew where we were going. He researched where we were staying, contacted the hotel, and had bubbles and a beautiful card sent to us. It completely made our day!
Apparently this is not a normal pool building experience according to friends who have worked with other builders. I'm not sure what to say except they must not have worked with Jim Drury. I'm grateful each time I walk in the backyard that we did!

We absolutely love our pool! Preferred Pools has the building process down to a science. They were fast, professional, and precise. Our pool cover technician was just out doing routine maintenance on our cover and mentioned how flawless our glass tile is. He sees a lot of pools and mentioned our tile work is some of the best he has seen. Not only was the building process a breeze, but the maintenance crew has also been awesome. We’ve had our pool over a year now and have had to call the office for help with our filter. Our sandy dogs like to swim in the pool which clogs the filters a bit faster. The maintenance crew came right out to help us with that. We can’t say enough great things about Preferred Pools 🙌🏼

Excellent quality and exceptional customer service. We got 4 quotes from 4 different companies and decided to go with Preferred pools. Jennifer was extremely accommodating and came out on a Saturday morning early for measurements and to discuss what we wanted. The same week we were picking out tiles, decking etc. Our pool front start to finish was 4.5 weeks. The job foreman was constantly in contact with my husband through every stage of the process. He also taught my husband about the chemicals we would need, the cleaning frequency and literally has been available to us for any questions. They gave us what we wanted at an extremely reasonable price. No aggressive over selling. We’re in our first home but will be using them for our pools in the future. We couldn’t be happier!!!

James is our technician and he’s amazing! Always so kind and considerate. Our pool was in really bad shape after our pump died and he’s gotten our pool back in great shape! Thank you, James for everything you do!

I would like to thank all the staff at Preferred Poos . Our pool installation was so quick and easy. I feel the most important part of the installation was done on a precise schedule. The customer service was top notch from subs to management. All our questions and concerns were handled immediately. Special thanks to Jim and Wayne for answering our calls anytime of day or night.

Thanks
Chuck and Jill

Our property management company use TCB Construction regularly. They are responsive and conscientious. Ron Culbreath always checks the work personally and has high standards. We would highly recommend!

Excellent communication and electrical services