HVAC reviews in Kingwood, Texas
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Excellent service. Knowledgeable tech. Ralph always gives us excellent service.
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I had a wonderful experience with this company today. I'm a long time customer and have had them come out for maintenance every 6 months for the past 6 years or so. They are always on time and very professional. I feel that they take an adequate amount of time and are very thorough. The technician that came out today (Enrique R) was great! He was very knowledgeable and friendly. He really spent the time to educate me on an issue that I had and then he was able to thoroughly correct the problem. There are a lot of AC companies in the Kingwood area, but I would definitely recommend these guys in the future.
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Annual maintenance of the gas heaters with heater filters replaced. Competent and friendly technician Enrique.
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Wow, what great Customer Service from Sylvia!! Friends and neighbors all recommended kingwood air and specifically Ralph. So we gave them a try and. We’re so happy that we did. Ralph was wonderful made us feel comfortable very efficient, professional talented and really knows what he’s doing. You have no question and no concerns after he’s left that everything is good because you know that he’s an Experienced expert. I would highly recommend them.!!
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I called for information and a bid after another vendor gave me a quote that I thought was high. Sylvia was very polite and said that they could not help with the component I needed. I continued talking to her to gain advice and information and she was very helpful. At the end of the conversation, she offered to send out a technician for an analysis to see what they could do for me. Larry showed up promptly and quickly explained to me that after 12 years of operation, my 5 Ton air conditioner unit was hooked up to my 3 1/2 ton rated evaporator coil and my 3 1/2 ton unit was hooked to my 5 ton evaporator coil. Think of an automobile running with the wrong size radiator in it. The systems have been running inefficiently since new with improper cooling and a higher electric bill. After getting a quote, I checked others published prices and Kingwood Air Conditioning was very competitive. I decided to go with Kingwood Air and they were out the very next day to install two new complete air conditioning units. The entire crew were prompt, polite, professional, and thoughtful and methodical during the two days of installation. I am very happy with the price and the installation and I look forward to many years of trouble free operation with my premium Lennox air conditioners. I plan to now use Kingwood air conditioning, a company that’s been in business for 40 years, for all my future air conditioning needs.
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Original Kingwood AC guys called me for my AC maintenance. Cris called me to let me know he was on his way, main office automatically sent me a picture of the service guy "Cris" for my security. Cris told me what to expect and let me shadow him. I asked questions and Cris was kind and informative as he checked everything and cleaned everything onside and outside for an hour. It cost me nothing for this visit because I paid less than $200 a year for two maintenance visits. Total Peace of Mind! Trust these guys!
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We’ve used The Original Kingwood AC & Heating since moving to Kingwood in 2005. This most recent service appointment was our annual AC check-up to make sure everything was running properly. As always, the service was excellent. They give a shorter window of time than most, and always arrive on time. A thorough explanation of any needs or problems is always given. Ralph, our technician, is friendly and professional. We highly recommend them!
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Great experience! I want to thank Larry for helping me choose the correct system for my home. I want thank KWAC installers, Tom, Gavin, Carter for their cleanliness and awesome install. NT
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Excellent service and responsiveness. Service Technician Enrique did an excellent job going over every component of my system. Very professional and knowledgeable. Work done on 8/12/25 to replace damper under warranty. Excellent service by Enrique and his assistant.
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Great service with Chris - on time and explained everything on the annual check up.
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Technician was on time & very friendly & polite. Extremely satisfied with the service.
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Ralph is our heating and cooling tech from Original Kingwood. He is great to work with as he is knowledgeable and very professional. We feel very satisfied with the results of his inspections. We have been with this company for several years and have never been disappointed with the service received. I highly recommend Original Kingwood Air to everyone needing their service.
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My parents are older, with health issues. KW Air Conditioning arranged for a tech to come out to their home right away when the unit, cooling their bedroom, went out one evening. They were sensitive to their age and health issues and had the issue corrected in no time. We highly recommend KW Air Conditioning for all the of your heating and cooling needs. Great people and great service. Thank you KW Air Conditioning!!
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Kingwood A/C does great work. They are professional, honest and do their service reliably. I have been using them for about 15+ years now. If you need good folks to take care of HVAC needs, give them a call. Tell them Dan recommended them. I guarantee you won’t be disappointed!
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Chris at Kingwood Air repaired our A/C, arrived promptly, did an excellent job and continues to be the place we trust to keep our unit running smoothly.
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Kingwood Air is Awesome!! Very knowledge, friendly and timely!!! Larry was thorough when explaining my options. Tom and his crew did a great job!! I would recommend this company to anyone for a new unit or annual checkups!
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Very pleased with Tom and his crew, they did an outstanding job. Just as happy with Larry Thurman who came out and did all the work before the install.
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I’ve used KW air for years and their twice a year maintenance program keeps my systems running smoothly.
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We are very satisfied with Kingwood A/C. Their annual maintenance program keeps our old A/C in great shape for 20+ years now. All the techs are professional and courteous but we'd like to give a special "shout-out" to Santiago who personally has been our tech for the last few years. Thank you Santiago and to Kingwood A/C.
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10/22/2025 update. Furnace service. Chris comes, on time, does a great job, and shows me exactly what he’s doing and why. I can’t express enough how patient and willing to educate the team is, and then the work is top notch.
Scheduling ac service does not make me sad or upset anymore because this team goes above and beyond!
Feb 2025. Responsive, fast to make an appointment, Chris is professional and courteous (and funny). The work was completed timely and it was explained in a manner I could understand. Most importantly, there was no additional sales pitch to get me into a new unit or system. Highly recommended. -
We have had nothing but positive interactions with this company! We see them semi-annually for furnace and A/C maintenance, but we were truly relieved to be their customers this evening when our A/C started leaking large amounts of water. Chris came to the rescue within a couple of hours, and we can’t thank him enough for his thorough job, as well as his willingness to explain every step to my husband. Whether you’re looking for preventative maintenance or emergency service, this is the place. And a special thanks to Chris, for just being awesome!