HVAC reviews in Kyle, Texas

Worst service I have ever had. My A.C keep freezing and they came out and just looked and said I needed a whole new HVAC unit because the one I had was the problem .We got the new unit installed in September ‘22 and by Nov’22 it froze again . My husband called him that the unit had froze and he said that they were out of town they couldn’t do anything. I told him that he gave us 1yr warranty and the problem is not fixed. He said I can send someone to put freon you will have to pay them $500. He was so rude about it never took responsibility on the unit he sold us ($2700). Never complied with the year warranty he gave me. We put a lawsuit 2023 against them and they played the sympathy card on the lawyers talking about his dad was kidnapped in Mexico. That we never talk directly to them . That they didn’t know about the problem . When I had the phone calls and text messages . He said the unit was not the problem . He said I had more people looking at the unit , no shit we needed the ac fixed. The unit had a freon leak the coil needs to get replaced. We decided to take it to the Robert Madden Ind. 2025 to fix it and have it as a replacement incase the machine that Armando said it was no good is the machine working all this time . And ofcourse they tell us the company that sold the machine is the one that needs to go and do the exchange and ofcourse they called them and again they didn’t take responsibility on the unit. But they keep calling Robert Madden Ind. to see why was I there and what was going on . It only took 1 house visit from them to show me the worst service ever does not taking responsibility on their labor or equipment they sale you . WORST SERVICE EVER!!!!

Wonderful service. Responsive, friendly, efficient.

Professional, kind, and knowledgeable. Can't say enough good things about the experience.

Great AC company. I highly recommend!

Great honest company. Had repairs done to my A/C. Very pleased with their work.

Ronnie and crew replaced our entire 20 year old system in April 2022. We are extremely satisfied with their work and our new system!

Really wonderful, family run business! They came out and fixed our AC system quickly and affordable! Couldn’t ask for a better service and will call them if we have problems again for sure!

I call Heritage Heating and air at 5 am I was surprised to have someone answer it was the owner Ronnie he took all my information down and came over he found the problem quickly ordered me a new motor and had me running with in an hour now that's the type of excellent service I never recieved from other A/C services Heritage is the company I will call if I ever have any Heating or A/C problems try them out you wont be disappointed

I have been using this Company, and they are just fantastic. I would highly recommend this Company.

Donnie Roberts
Director Of Facilities And Purchasing , for Meals On Wheels Central Texas

Fixed our heater the same day when there was still snow on the ground. Ronnie is awesome.

Friendly, honest, and excellent service! We have used Heritage a few time now and have not been disappointed! Always quick service, reasonably priced, and truly honest service. We will continue to use for all our future service!

I've had these folks install three separate systems now (2 mini split & 1 main house). Excellent work & service, fair pricing, highly recommend.

Once again Ronnie, owner of Heritage A/C & Heating to the rescue. I find Ronnie very knowledgeable, to the point, and "HONEST".
I have and will continue to recommend Heritage to my friends, relatives and neighbors.
AWSOME person...AWSOME work!

I was referred to Heritage AC by my neighbor who was impressed with their service. They responded quickly and came to my house the following morning. Edgar was patient, professional and friendly. I highly recommend them.

Honest, reliable, straightforward, highly skilled. They installed a mini-split for my office. No complaints. Reasonably priced. They check their work. Even helped with a thermostat in the house on the way out. Will call them again.

My A/C wasn't cooling very well. He was very prompt in responding to my call, came out, checked it out and gave me his opinion. He volunteered to return later on his own. Very honest and personable young man. They will be the first company I call next time if and when I need help again with my HVAC.

They were GREAT! First, they were on time! They came out very quickly, diagnosed the problem, fixed it and gave us great advice on how to keep our AC in good shape. They are the 'good guys!" Don't hesitate to call them - you won't be disappointed.

Ronnie was on time, courteous, knowledgeable and even took the time to give an explanation of what went wrong, how it could be fixed, what I could expect to get for the repairs and what seemed a very reasonable cost.
True to his word, he didn’t have everything needed in his van to complete the repairs but came back the next day.
He will be my go to guy for all HVAC needs.

My unit was not cooling properly. I called Heritage after changing from my current go to. Soo glad I did! Ronnie listened and answered all my questions honestly. He was professional, honest, communicated what was wrong and how he fixed it (with video/pics). I will definitely call him for future issues.

Ronnie went above and beyond to help us during an ice storm in Austin. We were without heat and he tried everything to get us fixed. Big box shops were terrible and charged us for literally nothing. Ronnie is a sole proprietor and it shows - smart, thoughtful, timely and excellent communication skills - including reaching out and coordinating with our neighbors. They don’t make them like this anymore.

Our AC stopped working a few days before our family was to arrive for the July 4th holiday. It was 106 degrees. Edgar came at 7 am the next morning and analyzed the AC and reported to the owner. He determined we needed a new AC. He found a new AC and furnace that afternoon and Ronnie (owner), Edgar and Ronnie's father who owns Robert's Air all came at 7am and we were cooling down by 1:30.
BEST Service we could imagine. Highly recommend.