Reviews of local pros in Lake Worth, Texas
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Had a great experience. The technician was very knowledgeable and professional.
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My technician Ray was outstanding. He arrived on time and was very friendly and professional. He seemed very knowledgeable about the task he was performing and got everything done in a timely manner. Best of all, the service didn't break the bank and came with a warranty. I would definitely recommend this company if you are in need of appliance repairs.
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Ray was great! Got my parts in very quickly and fixed my fridge with no issues
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Would not recommend. The customer service is terrible and the disrespect you get is ridiculous. This place will be going through a lawsuit. Disgusting how they handle their customers.
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Ray was incredible! He was timely and solved our issues with our washer quickly and efficiently.
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The technician provided excellent service. He thoroughly explained the needed part replacement and had a nice personality.
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UltraFix was very professional and representative Farid did an outstanding job with repairs.
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Ray did a good job fixing my dryer. Will definitely recommend him to anyone. Thank you Ray
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I couldn’t be more impressed with the service Kamal provided! He repaired both my washer and refrigerator on the same day, and did it all at an incredibly reasonable cost. From the moment he arrived, Kamal was professional, knowledgeable, and efficient. He quickly diagnosed the issues, explained everything clearly, and had both appliances up and running in no time. It’s rare to find someone this skilled and trustworthy—he truly went above and beyond. I highly recommend Kamal to anyone in need of appliance repair. Five stars all the way!
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Ray is an awesome technician! He ordered the parts we needed and fixed everything in two days!
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Paul was professional and courteous, even when he told me that my 10-year old washer would be too expensive to fix and recommended buying a new one.
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He did a great job ! Friendly.
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Did a phenomenal job really appreciate the service! Fixed in one day. Thank you. will use again if needed.
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UPDATE : I have been reached out in hopes of finding a solution to my recurring dryer problem. They were more than willing to come back to help me fix my thermostat and work to help find the root cause of my dryer and assist in anyway. I will continue to update as the steps to solving our problem continues to be resolved .
Thank you for coming to fix my dryer! I will take the necessary steps to maintain the life of my dryer. I am grateful for the team for actually caring about their customers and making sure everything was fixed and working properly. Thank you Maxim for your experience and hard work . You definitely still have my business and hope you continue to show the same hospitality to future customers! -
I am absolutely thrilled with the service I received from Ultrafix! The technician arrived promptly and was incredibly professional and knowledgeable. He quickly diagnosed the problem with my dryer and had it fixed in no time.
The pricing was also very reasonable, especially considering the speed and quality of the repair. I highly recommend these guys to anyone in need of appliance repair. -
Had UltraFix come out to check on my freezer which was not cooling properly. The technician stated that my evaporator fan motor was broken and I would need to replace it ($660 parts and labor). I paid half of this amount as a deposit for them to order the part and fix the issue later in the week. I had a second technician from a different company come out to double check their work, and that technician showed me that the fan was working perfectly fine and that was 100% not the issue (he had me feel the air blowing through the vent with my own hands). The second technician was honest and told me that he wouldn’t recommend fixing the issue (leak) because it would likely cost in excess of $1,000 with no guarantee that it would hold up for much longer than a year, and to look at buying a new freezer given the age of it.
I called UltraFix and informed them of this news, and asked for them to cancel the part order and my future service appointment, and refund me what I paid. They insisted they could not refund me unless I provided them with an invoice from the other company. I told them I would not be doing that and they would need to refund me due to the fact they had charged me for a part and labor which they had not yet provided to me... not to mention they got the diagnosis completely wrong and were going to charge me $660 to fix something that was working perfectly fine. After one person hung up on me, and more pushback from UltraFix with me not budging, they finally agreed to refund me everything but the service fee and shipping fee on the part they claim they immediately ordered. Note that during this process the guy on the phone from UltraFix stated that the fan motor replacement was only the first step of the repair process, and if that didn’t work, they would move on to repairing the compressor that would cost ~$1,400. The technician NEVER mentioned this to me - he said replacing the fan motor would fix the issue. I would never have agreed to a $1,400 repair when a brand new freezer is not much more than that amount.
Would not recommend. Extremely shady. -
Find a local repair man do not use this company. They will overcharge you and say things are broken that aren’t broken and they’ll just start replacing stuff to replace it.
Do not trust unless you want to get overcharged and pay for things that aren’t actually broken -
Our 20years old refrigerator stopped working on a Friday night. I was already looking for a new one but then we decided to make one try and we sent a message to UltraFix. They answered immediately at 7am the following morning and scheduled Ray to come Saturday morning itself. Ray is simply amazing and professional, he diagnosed the unit for almost one hour to avoid expensive and useless repairs and he came to the right conclusion. It took one week to get the spare part, but for a 20years old unit I consider it fair. Ray came again to install the part and was very careful and attentive in installing and cleaning after his work. Fridge work fine and they gave a 3 months warranty.
Recommended UltraFix and super recommended Ray! -
Ray showed up on time and identified the issue with my fridge immediately. He was friendly and professional and went out and got the part I needed same day and installed it. Overall great experience!
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I am a real estate agent and had clients that needed someone to come out and look at their stove. We selected UltraFix based on the many great reviews they had. I called them on a Tuesday around 9 am and by 10:30 that same day they had a technician out. They ordered the part, called me when it was available and came back out the following Tuesday to replace it. Overall I’d say they did a great job, were super fast and honest. I would definitely recommend them to future clients.
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Ray was SO kind and helpful and even funny😂
He cleaned behind our washer and dryer after fixing the dryer and even helped us kill a bug we found😂 couldn’t recommend this guy more! We will be keeping his information for next time we need help!