Reviews of local pros in Laredo, Texas

Great customer service!! Explain every little detail and made sure we understood what was going on

It’s hard when an AC stops working on a hot day and a weekend. I called Sunday morning and they came to check on unit. Unfortunately the part is not something they have in stock and has to be ordered but the technician did what he could. I appreciated that they came to check it out.

A/C went down late Friday. Called Express Air and had someone here same day.. Tech shows up and wasted no time in diagnosing the system. We opted for a new system which had to be ordered on Monday and arrived Thursday. Overall
GREAT JOB!!!

I called at 4:30 in the afternoon and had a technician at my house by 5:45.
Great customer service Jaime explained everything thoroughly.

Our AC suddenly stopped working and we called and they came immediately and before the scheduled time. The technician was knowledgeable and took time to explain the issue. Very professional. I would recommend their service.

Workers arrived right on time and were abke to explain what actions they took to remedy the issue. Afterwards they cleaned up completely and charged what was originally quoted and nothing extra. AC running excellent now.

Quick response and excellent service 👏

Excellent customer service! From the moment you call, you are greeted with a friendly representative (Martha). Thier technicians (Danny V.) and other personnel (Jaime E.) are by far the best here in Laredo, Texas. I will definitely be using Express air again!

I called them in the morning and had the issue resolved by lunch time. Great service.

Amazing service!!! Even though this is the busiest time of the year our technician was scheduled only 1 day after our claim was submitted. They came at the appointment time and had our AC up in running in no time at all. 100% recommend Express Air Cooling and Heating!

I’m in my second year of using Express Air Cooling and Heating. I get my AC checked every April or May before the South Texas heat hits Laredo just as a precaution; it’s better to be proactive than reactive when there’s an issue with the system. They always explain everything they did on every visit.
I even signed up on their 2 times a year service check-up plan where they come out before the summer months and then before winter (I know our 1 month of winter here in Laredo). I also no longer have to order filters as they have those as well. Highly recommended!!!!

Their service was quick, efficient and professional. Martha's response to my inquiries were prompt and very helpful.

Professional reliable service quick response dependable competitive pricing great technicians

Great service. issue resolved the same day.

I appreciate the professional technicians who do a thorough job and explain everything.

Outstanding customer service from beginning to end. Called late at night and a tech arrived early in the morning. Fixed the issue before the day got hotter. Very reasonable prices. Very happy with their quality work. Highly recommended to anyone needing Air conditioning repair! Also, love the fact they keep you informed on their arrival via text with a picture of the tech for added safety for the customer. Very helpful feature.

Great and professional service. Always well informed on appointments, technicians and quotes. A business we van all depend on.

Great service.
Great attention received by Ryan.
Thanks

The techs Ryan and Brian were great. Explain every step and rangers the unit should be running for 100% performance. Will call again

We called Jaime jr and did an excellent job fast clean and accurate nice company to work with you

The technician, Ryan, was very helpful and knowledgeable. He was able to quickly resolve the issue. Express Air Cooling was also very prompt to fix the issue with great communication. I highly recommend them!