Reviews of local pros in Laredo, Texas

I use E&E at my office and at my home, and I have always had excellent service. The telephone number on this site is incorrect. I had to call a relative of the owner to get the working number, because it was frustrating to not be able to get through. I have let them know so they can correct this.

paid 85$ for them to tell me something i already knew and wasted my time coming out to my house just to give me a overpriced estimate of 500$ paid this horrible company 85$ to tell me yeah your pipe is leaking. thanks for nothing.

I called them because I had a leak in my AC pipe & it was leaking through my sheetrock, they said they could come out if I paid them 85$. they showed up went straight up, came back down 5 min. later and told me what i already knew and told me it would cost 500$ to fix and left. Wasted my time and money

Laredo Heating and Air Conditioning impressed us with quality service.

I encourage you to stay away from E&E AC & Refrigeration. They installed 2 new units so bad that the units do not work like they intended. Also, The configuration of the system are not compatible as installers were not professional. Installation was so poor that i have to use needle nose pliers to change out filter every time because it gets stuck. Edgar the owner is a liar and does not return calls and does not give the service. One of my motors has already burned out and it is not even 3yrs old. Therefore do yourself a favor, do not deal with these people they are very shady and deceptive.

Called for them to check my heater and that also I had one room that had way too much air coming out of the vent. Gave me excuses as to why they couldn’t come to my house from, “we didn’t install it” ( telling them that it’s not a warranty issue), that they only to the air distribution during the warmer months . Terrible customer service. They’re from Laredo… what else is expected. Either they show up late, don’t show up or don’t want to go…

Laredo Heating and Air Conditioning repaired our AC quickly.

I’ve dealt with many AC companies before and I can tell you that this is by far the best experience I’ve ever had. Not only are these people professional, but their prices were very reasonable. Being from Virginia, the AC was something I didn’t really deal with often, but since I’ve lived in Laredo, they have made my life nothing but easy. E & E is a company that I fully recommend to anyone that needs immediate and reliable repairs.

This company was late on 3 different occasions. Not just any type of late, I’m talking 6 plus hours. After the service technician first came to evaluate my ac unit which was only not cooling the house as good as it should by a few degrees, the issue magically became 10x worse after they left. When they finally came to change a part in the ac, the service technician tried to lie about the price to charge me more. Once I got the company on the phone, he then back peddled. Didn’t put any of my property back where it belonged. Left a mess and dirty marks all over the ceiling. Had to ask them to clean up after themselves (which they didn’t do). When I asked them to clean, he literally said that’s the best he can do and that they don’t clean up since they don’t have supplies. Everything seemed extremely dishonest and unprofessional. Will never be using this company again.

Their transparent pricing was an enormous weight off my shoulders. Absolutely no hidden fees, no last-minute surprises on the bill. Just honest, good work and crystal-clear communication every step of the way. It's so reassuring.

If I could give them zero stars I would.
This company has made me spend about 1k in service fees for “repairing” my ac unit .
They have been to my home address 4 times and charged me because “they’re separate issues”
They charged me for service to repair my ac unit coil and now my unit doesn’t work again .
This time is a “completely separate issue” according to the representative. They want to charge me again to just come and run a diagnostic when they came to my house already 4 times and the until is still not working correctly!
They did not even let me speak before they wanted to shut me up as to why they NEEDED TO CHARGE ME ANOTHER $85 dollars.
Horrible customer service.
I almost lost my patience with the representative because he would not let me explain my point of frustration and a paying customer.
Overall, they’re not empathetic with customers, and only want you to pay for any little thing they do to your unit,

Please save your money and go somewhere else.
I spoke to a rep named Bryan and the rep who replaced my coil was A. Pichardo. Neither could help or empathize with the situation or help me with my ongoing issue.

Very service oriented

Great service

We've used Air Conditioning for both AC and furnace maintenance for years, and they consistently provide top-notch service. Their technicians are always punctual, polite, and do a thorough job. Truly a dependable HVAC partner!

Outstanding service! Professional and got the problem fixed! Thank you!

Great quality of work and very fast service.HIGHLY RECOMMEND!

Trustworthy.! Great guys & know what they’re doing. Simply the best.

They arrived at the time I was scheduled and very professional. I would recommend them to others that may need help with their air conditioner.

Job was done as scheduled..great communication and Excellent customer service

Awesome service would totally recommend. Very attentive and very good at explaining to me what was going on! Great Great service!! Keep them in mind for your AC needs they do not disappoint !

Called back right away on a weekend night and arrived first thing in the morning. Excellent work, superior customer service. Can not recommend highly enough.