Reviews of local pros in Levelland, Texas

Integra has made our move to Levelland and our plumbing and HVAC needs so easy! Their level of promptness, professionalism and the staff, owner and technicians have been nothing short of excellent! I would recommend them over and over again!

URGENT DO NOT USE.
This company come on December
2nd to see where a leak was from our
hot water heater. They insisted at first
that we had no leak but to replace
both water heaters which we did
costing us $5,200 which we paid in
full December 5th mind you one of
them was under warranty. December
9th the owner came in to talk to us
about what we could do since our
new water heater was showing that
there was in fact a water leak
Suggested not to go through our
floor in the kitchen but to redo the
whole Plumbing for the house
through the Attic. He then gave us a
quote of $20,000 flat. December 15th
they came in and started to do the
replumbing. But everything from the beginning had been nothing but
miscommunication and
nisinformation. They kept saying the
plumbers would be at our home by a
certain time but would never show up
until 11:30 12:00 and a few times 1:00
they would work and work until about
5:00 and then they would leave. what
was told would be a 2 to 4 day job
ended up taking about 5 weeks. (One
week was our fault due to family
emergency my husband was
hospitalized for heart and kidney
failure) we kept expressing to them
that the miscommunication and the
way that the job was going with just
the unprofessionalism of equipment
being installed and nothing was
coming in like promised. Today
February 6th they came to try and fix all the corrections and Replacements
because we had no hot water coming
to our kitchen faucet nor do they run
a line to our laundry room sink which
they claim they forgot it was there
Our pipes were constantly freezing
up because they left a huge hole in
our backyard open for 3 weeks. They
showed up and started finishing up
and the owner arrived upset with me
and it turned into a domestic dispute
resulting in me calling the police. The
owner left us with no water to our
home and took our plugs to our
Water softener. I have children &
pets. Job still isn't done and we have
no water. I have a disabled son. And
a heart patient husband.

Amazing service I would recommend any day of the week was so nice and helpful

Great company to depend on when in need . Workers were onsite ready to go and completed job and in timely manner. Owner was helpful with different options to get my system running highly recommend for anyone's next unit or service. Adrian and Dillon great workers .

They have a really great staff are very easy to work with honest work!

They came right out and got our A/C unit up and running. Fast courteous service and very nice technicians. We would definitely recommend them in the future. Thanks guys

This is my second time calling Integra. The first time it was because they could get here the fastest and it was a great experience. This time they were my first and only call. They were able to get here reasonably fast even though it was a last second call. Mark and Justin were knowledgeable, personable, and polite. They quickly diagnosed the issue and had a spare part on the truck with them so there was no waiting. Integra will always be my first call!

Chris (Melissa's husband)

Worst service, “would be” so called plumbers they sent out were so wet behind the ears they didn’t know what they were doing. Problem not solved, they never sent the invoice after the 11/23 visit, then had the audacity to send it almost a year and a half later. Rude & unprofessional caller calling from their office because they did an audit and needed it cleared up. Well I guess your bookkeeping is as good as your plumbing services. Invoice has been paid but trust me I will spread it far and wide the type of service & business you run. If you want real plumbers please contact Robertson & Agnew Plumbing Heating & Air, they know what they are doing. FAFO

We spent $23,000 to have our plumbing redone. Supposedly. The problem started with water coming into our living room from the faucet in our kitchen (adjoining walls).

We were told the pipes were cast iron and needed to be lined because they were basically corroded.

We spent the $23,000.

They contracted out someone to do our floors… which ended up looking terrible, but, at least we didn’t have water coming up in our living room anymore.
Wrong. New Year’s Eve. We have guests… our guests are stepping in a puddle in our living room. At first we thought something spilled. Nope. Same problem we spent half my year salary on a few months ago.

***Update***
The company did send a crew out very quickly to re-do the part of the pipe that was still leaking (the original problem). They were good about communicating and apologetic. Here is my concerns;

The ORGINAL problem wasn't taken care of after $23,000...so did we actually need to spend that much in the first place?
The contractor for the floor was once again horrific. Which isn't necessarily their fault but also worrisome as they do represent Integra.
I now have other previous customers calling me to tell me about their experiences and one in particular is VERY concerning.

I changed my review to 2 stars. I have a bad feeling about what was done but I'll have to wait to see what/if happens in the next few months. Hopefully nothing.

Their service was exceptional
They were very nice and helpful would recommend them any day

We needed some split units installed in our home. Integra took care of us. The guys that came out to the house were very professional and informative. The class these guys showed was top notch. I could not have asked for a better experience.

Thank you.
Mike and Melissa

INTEGRA came to fix my ac today and it was a very pleasant experience. Scheduled an appointment and was gotten in with in a day. Office staff are great and very kind to work with. Ac went out Monday and here it is Wednesday and it’s up and running again!!! I would highly recommend this as a place to call first. Also they have deals that do not cost an arm and leg for a small monthly fee to keep unit up and running.

I've used these guys for years to do my plumbing, AC, installs. Well recently I needed a dishwasher and a new range installed on the quick for a present, inspect the toilet and plumbing, and give me advice on all manner of repairs. I had Chris Sanchez and Diego Hernandez install my appliances, inspect some systems, and get everything back to normal in about 2 hours. Super friendly, very proficient, and helped apprise me of what to watch for and what I can do around the property.

Was very satisfied with the work and professional experience from the team that did work on my ac , definitely recommend them for your h vac work

Best hometown service by far! Quality service never goes unnoticed! Thank you Integra for being there for all plumbing, heating, air conditioning needs!

Integra has been a blessed to me and my family. They have been there for us when we need them and worked with us to ensure we are taken care of. Thank you Integra!

The service and office staff were great! They helped us fix our plumbing issues fast, you really can’t beat hometown service! Thank you Integra.

We have had Integra out more than once for different plumbing issues and they have been nothing but kind & helpful. Both the staff and office staff have been so thoughtful and nice to work with. We will continue to work with Integra for all our home needs and I would recommend them not just to my own family but anyone who needs help with their home. Thankyou Integra for being there for us.

This season we are warm due to Integra installing a new thermostat at our place of business Texas Car Title and Payday Loan Service Inc- located at
201 E US Hwy 114 Levelland. 79336!
Happy New Year to you all sincerely
Branch Manager Michelle!

Had Integra come out and do some work, they got the work done and did a great job. I highly recommend them to anyone. The staff was very kind and helpful. Overall a great experience

Integra Plumbing is the kind of hometown service everyone hopes to find reliable, honest. Their combination of skill,trust, and affordability makes Integra a standout local business that I would recommend to anybody around me. Called them about my plumbing issues and had it done the same day can’t ask for better service.