Home Services reviews in Lewisville, Texas

The most expensive dump I ever use im a roofer and normally for a full trailer I pay 250,280 and here I pay $505 that's just crazy wonder why is empty

New customer/transfer of account and 3 weeks with no service. New account was set up day 1, 5 phone calls later no one can help me. How do I get my trash picked up?

NOONE answers the phone & the rest of their company doesn't know their rates for dumping!!! HOW DO THEY HAVE THIS CONTRACT?

Turned around because i have a canopy in my truck, offered to open so they could look, they refused. Very rude. Waste of time.

They only provide trash services when they want to. They have completely missed the town I live in several times in the last two months.

These guys are awesome. I'm a senior citizen on Bedford Ln. I wish I could tell them I am so grateful for what they do.

DO NOT USE THIS COMPANY FOR 14 YEARS I TRY TO CANCEL THE SERVICE. THEY KEEP SAY I CAN'T. ANY ONE USED THIS COMPANY THINK

This company is Trash. They advertise that one of their objectives is cleanliness. These photos are from returned 30 yd. dumpster... They fail to clean and/or sanitize these dumpsters! When they empty the dumpster they never clean or sanitize them! In fact, they are returned with trash and reek of foul smells(s). They charge a ridiculous amount (in my opinion) for having the 30 yd. dumpster empted - per call/request.

They also advertise next day pick up... Well, having no other choice in dealing with this service, I've experienced multiple (+3) different occasions when they take more than 2 days to empty the 30 yd dumpster!

I don't see why Republic Services require all businesses in the surrounding areas to use their services; especially since they cannot keep up.2

Through the years these guys have no respect or standard. They have left messes, rutted our yard. It is unexcusable. Where has professionalism gone? It is everything wrong with our world. I can't even begin. The wind didn't blow it over because I watched the whole murder scene play out. Good help is non- existent anymore.

They cannot pick up both recycle and trash on the same day.

The like to block road to take lunch. There customer service is terrible

This is the worst company I’ve ever had to deal with in any aspect of life. IF you can avoid using them for any service DO IT. It will save you numerous headaches. Their employees professionalism is below rancid, I’ve had to call for missed pick ups so many times I am more shocked whenever my trash actually gets picked up.

Post Script: I called their customer service line this morning at 9 am to set up a pick up. It is 3:02 PM at the time of writing this and still no pick up. The circus continues with this company.

The pick up never came and since there is a holiday won’t happen for another 3 days. This is the service you get when you have a monopoly of trash services. They give awful service with no consequences.

Missed pickups and long hold times on the customer phone line make this the worst waste management company ever. They’ll tell you a driver is in the area or on their way to pick up the trash, recycling, yard waste and then it never happens. I’m wondering if they prioritize their large business customers over residential customers. Whatever the case, something has got to change.

They want you to think they care about recycling. But apparently, even after Christmas, the recycling people refuse to get out of their trucks or employ someone else to grab extra stuff.

Just pure laziness. So much for caring about the environment right?

They consistently don't show up on scheduled days, whether it's trash or bulk trash pickup.

Update: 11 months later and they're worse than ever. Frequently miss bulk trash, frequently miss at least one of mybtrash or recycling pickups. I spoke to the manager there after the initial review, who told me to email him any time I had an issue. Guess what...no reply. They missed recycling this week. I submitted a missed pickup on Monday night. They left a voicemail saying they'd pick it up Wednesday. Well, it's Friday and of course it still hasn't been picked up.

Complete failures at a job that is pretty straight forward. Didn’t pick up on the day they are supposed to then lied and said they’d pick it up on Friday but didn’t, then sent a text at 6:50am Saturday 15 to tell me they were coming by on the 14th to pick it up, ( not a typo they actually contacted me on the 15th to say they were coming on the 14th). Then told me they were coming today Monday the 17th and yup you guessed it a no show again. They just lie through their teeth and still take your money. If you have a choice find anyone else, at least someone who is going to be truthful in their dealings with you because these guys are anything but honest. One star is being very generous.

I’d like to personally thank all of the drivers who make it a point to wave and honk at me and my son when we stand outside of the entrance.

My son, Atlas, LOVES trash trucks and practically begs to go every day that we have together. It means the world to me, as his Father, to see the joy and laughter that he has when your drivers honk for him.

As a parent, I try to show Atlas the world around him and to have a sense of curiosity and excitement about the little things. One day, I decided to drive to your location and show him trash trucks in person.

He went WILD. I’ve never seen him get so excited about…anything. As a result, I dubbed your landfill “trash truck paradise” and he quickly learned how to say “paradise” as one of his first ‘big’ words.

From the bottom of my heart, thank you to every single driver that makes this boy feel like a king. As a single Dad, thank you for showing me a measure of support, laughter and encouragement.

I recently found a toy truck on facebook marketplace, and am adding Republic decals to the sides as a special present for him.

THANK YOU.

Constantly missing our trash. Have had too call every single day and they say oh we will get it tomorrow, tomorrow, tomorrow 🙄it’s the worst trash service ever

Our trash wasn't picked up last week of 1/26/26 Both carts our full wating until this Thursday

Worst company to deal with. Customer service is terrible people never call back. The curbside service is absolutely terrible. Tried going to their landfill in Lewisville extremely expensive do not go here. Go to the Denton landfill they only charge $45 per ton. Minimum charge here is $130. Was supposed to be $15 with proof of residency even with my driver's license and utility bill they still would not help me. The guy laughed at me and said either pay $130 or turn around and get out of here.

WHO Eva this lady is just slows the line down she doesn’t keep it flowing nor does she properly communicate ( highly ineffective)with driver all she does is reach in her lunch box overall her time management is extremely poor and wasteful for drivers getting in and out