Plumbing reviews in Lewisville, Texas

I recently moved to a new house and soon found out there was a problem with the gas pipe. While looking for a licensed company, I decided to get help from CW. They were the quickest to respond among all the companies I contacted and promptly came to diagnose the issue.
That same day, I met Cayden from CW. Before starting the work, he explained the typical situations and walked me through the overall process. He seemed confident and experienced. It took some time to locate the problem area of the pipe, but Cayden kept me informed and explained the solutions clearly, which made me feel reassured.
In the end, he fixed all the issues, and thanks to him, I was able to return to my normal life. He even repaired all the minor damages caused during the process, so there was nothing else I needed to do.
Through this experience, I came to trust CW and Cayden. If a similar problem happens again, I’ll definitely reach out to them for help.
Thank you, Cayden!

Townsend did a great job installing the new water heater. The work looks very clean. He is always pleasant and trusted. Thank you.

It is a bit hard to reconcile the cost of the water heater when price comparison at a big box store is so much less, but peace of mind it is done is worth it.

Had wonderful experience with Cayden! Not only does he know what he is doing, he has a excellent attitude and pleasant personality! These remarks are from a plumber's daughter, FYI.

I don't usually leave reviews, but David G did a fantastic job replacing my 25 year old water heater and bringing it up to code. He scoped out the job and the final price was exactly as discussed. I got 3 quotes from different companies and CW was in the middle. It was less expensive than Lowes for a much better product and customer service.

This company is incredibly polished and professional. I had a backed up toilet. They quoted to clear it and upon further evaluation, the toilet had to be removed. They held to their quote and performed services with a smile. A good find for plumbing. Will definitely call them for all plumbing needs and refer them.

Zach and Seth arrived on time, we’re courteous, and professional. Great representatives of the company. If the $ is there, they deserve a massive raise. Will definitely call on y’all in the future. Thank you.

UPDATE: I had another issue and Carlos came out again and did just as well as the first time! It's nice to see that even on repeat business the customers are still treated just the same!

Carlos made it out to the house at the early end of the window which was great. He diagnosed the problems and explained everything along the way, including the cost. He was very respectful and kept things clean as he worked. Once done he replaced everything he moved where it was before. I would highly recommend him for your next plumbing need.

Technician Jose Garcia....this young man was very professional. Very knowledgeable,and gave me a step by step walk through to fix my issue.
I knew the estimated cost, if no other complications before hand. This young man's customer service was 5 stars.
I've used CW services on more than one occasion and have never been disappointed with there work or the technicians.
And before arrival you'll receive a text message with a picture of the technician which as a female I can appreciate.

Tony to the rescue today.
Our 2nd service call of the day. We are getting it done!
He replaced a bathroom faucet & shut off valves and was extremely thorough & knowledgeable.
Very happy to have found CW Services!!
✌️❤️🇺🇸

Riley did an excellent job explaining all aspects of the work to be done. He was willing to take as much time as needed to recheck the preliminary measurements for accuracy.

Isaiah Henderson from the company was professional and very efficient. One of the most efficient service professionals we’ve had service our home in a very long time. It was refreshing to see someone who knew what to do, had the equipment on hand, was polite, respectful, and pleasant to be around.
He made our day. I’d recommend Isaiah Henderson from CW any day!

Devan & George ( apprentice) are outstanding. Their ability to work together & think through & make recommendations for every unit for replacement or repair was treated with care. Their highest regard in working with C&W should make you very proud. Thank you for the great service we received at our home.
Kind regards, Mrs. Keyes

Tony Nguyen is an outstanding representative of your company. He is professional, personable, an excellent listener and genuinely wants to be sure your plumbing needs are met and questions answered. I have recommended Tony and your company to a friend.

Brigham Murfee and Charles arrived on a service call to our home. They were very friendly and pleasant to work with. They listened attentively to the issues we were having and gave their honest assessments to our satisfaction.

Would definitely recommend CW Professionals.

Vaughn was out today for a heater tank replacement and did an excellent job. Timely and professional. Cut the whole house very clean as well.Would highly recommend. Been a customer for nearly 2 decades and will continue to use C and W

Great service!! CW has helped us for many years now and we always have an excellent experience. Seth came today. He was professional, fast and did a great job. Thank you.

I had an emergency situation just five days after moving into my new home when I woke up to a busted water heater flooding my garage. Cayden Parmer came out quickly and handled everything from start to finish with total professionalism. He replaced the water heater, brought everything fully up to code, and did a fantastic job overall. He was knowledgeable, efficient, and took the time to make sure everything was done right. On top of that, he cleaned up thoroughly and left the area spotless. I couldn’t have asked for a better experience during such a stressful situation. Highly recommend Cayden for any plumbing needs!

David Gilmore , was here for plumbing issues he was very professional, explained the problems and gave us options to correct the concerns.

He was very thorough and was able to complete the job on site - had to go out & get a part in order to get the job done.

We would use this company again & refer others without hesitation . Very happy with the customer service would request David again!!

David and Charles were super professional and offered great service! We needed to purchase a new garage disposal for our kitchen sink. We never felt pressured to purchase something we didn’t feel comfortable buying. They were very helpful with making the decision easier. Thank you!

I was impressed with Jade Siler!! His service is superlative and he should be commended!! He first inspected my old gas water heater and provided me with several viable alternatives. Today he installed my new gas water heater and educated me throughout the process. Jade is thorough, patient, knowledgeable, and was very helpful!!

On one of the coldest days of the year when we needed to keep our faucets running, we found a leak near the water heater that had water entering the house. CW assured me that a technician was nearby and would be quickly dispatched. When David Gilmore arrived he explained the process, diagnosed the source of the leak, and had the problem fixed without delay. He was courteous, responsive, and willingly provided explanations as he answered my numerous questions. Highly recommend this company, and David Gilmore in particular.