House Cleaning reviews in Lubbock, Texas

I used Dr. Steam on August 20, 2025. The representative, Janae. was friendly, professional, and just a great person to visit about carpet cleaning. Two young men arrived early (I like early), very polite, intelligent, and explained their job sufficiently. They completed the job approximately 45-60 minutes. They did a beautiful job! My carpet was completely dry in about 2 hrs. It smelled wonderful and looked like new. I was very pleased with the job. I will definitely use them again.

Just had my carpets cleaned and 4 rugs! Great work, very professional! Would use them again.

Janea was able to squeeze me in THE VERY SAME DAY I called with a Nutella emergency on my couch. The guys were very helpful, kind, and efficient. 10/10 recommend.

Ryland Billadeau Came to my house and did three rooms. He was professional, thorough and kind. Thank you so much for A great job! 10/10 recommend

Friendly, knowledgeable techs. Removed a coffee stain from a rug and made a cream ottoman look brand new. Very reasonable prices compared to other carpet cleaning in Lubbock.

The Dr. Steam cleaning techs did a quick and thorough job cleaning the carpets in my house! Stubborn stains gone! This company was recommended by my property manager and Dr. Steam has just won another loyal customer! Awesome work!

They did a super job on my large area rugs!
We have dogs so they had a challenge and exceeded my expectations!
They’re also very good at customer service and keeping me updated.
Highly recommend!!

Had living room and hallway cleaned. They guys did a great job. Super nice! THANKYOU

They were on time, very professional, did a great job and were affordable. Would use again and highly recommend.

Dr. Steam was so AMAZING!! They cleaned my white sectional and it truly looks brand new! They got us on the schedule ASAP, were super affordable, and got stains out of the couch that I thought were impossible. Highly Recommend!

They did great! We had some stains that they hit hard and were able to pull out of the carpet. I would use them again for sure!

I had a fire sprinkler bust and flooded a couple apartments. Called Carpet TECH and I was put on a list and they would get to it when they can. I called Dr. Steam and they were there in Less than 30 minutes. After that instant, I had two more Sprinkler systems bust. Once again, Dr. Steve was there in less than 20 minutes. I absolutely love their service.

Wonderful company and very professional. They were fast and efficient. They were out here the very next day after giving them a call. Would definitely recommend and use them again!

As we all know Lubbock is simply not equipped for cold weather. As a General Manager for as student property complex in Lubbock, our strongest assets to keep our residents happy are our vendors. Dr. Steam showed up at 2:00 AM to start a water remediation whenever other vendors wouldn't show at all. Fast, easy, courteous, and professional. One couldn't ask for more!

Guys got in, got it done in a timely manner and provided exceptional service. Will definitely call again when needed.

Josh and his team did a fantastic job! I called after hours, and he responded promptly. They quickly extracted the water from the tile and carpeting. Josh was great to work with — professional, efficient, and friendly. I highly recommend him and his team!

I was having all flooring in an empty home cleaned in preparation to sell. Scheduling was easy and prompt, the owner offered to replace some light bulbs while they were there as I didn’t have a ladder on location. All around great job was done and the people are first rate. Highly recommend.

We had our office cleaned by Dr. Steam and were very impressed. The team was professional, on time, and did a great job—our office looks and feels so much cleaner. Highly recommend!

We had Dr. Steam come out and our technician Kase did an absolute wonderful job! From start to finish, the service was professional, friendly, and very thorough. Our light living room carpet is a high traffic area with young kids and needed a good cleaning. Kase & Josh went above and beyond to make sure everything was done right, and the results speak for themselves. It’s clear that Jenee and Josh take pride in their business and hold their team to a high standard. We are so happy with the work and highly recommend Dr. Steam to anyone looking for excellent, affordable service and amazing results! We will be using them again!

Great job, no complaints. There was a stain at the front door from previous owners dog and they got rid of it nicely. The entire place feels so much fresher!

Great service! Booking was easy, they showed up early and called ahead. Very respectful boys did the job, and I felt very comfortable with them in my home. They did the job quick, and thorough. My carpets look great! They also helped me move some furniture I couldn't do by myself. All around a great experience!