HVAC reviews in Marble Falls, Texas

Very thorough check up of our unit, discussed the issue I had noticed and brought a few others to my attention. Checked in and explained with pictures before proceeding. Great service!

Tristan and Patrick checked our system and keep us running smoothly! Courteous and professional as always 😁

Great company. Great service. Knowledgeable employees. Called them at 4 pm they were at my house and had my ac unit up and running by 5 pm. I will be using them for all my a/c services in the future. THANK YOU!!!

My husband and I have been using Ken’s Hearing and Air since 2008. In 2020 we changed over to another company for a few years, but ultimately came back to Ken’s. Their owners, office staff, and technicians are by far the best in the business. They are very thorough from start to finish on your project, and always very professional and knowledgeable. Lahana and her staff are so easy to talk to, and are with you every step of the way. They will always be my go to company when it comes to taking care of my Heating and Air in my home.

Fast and friendly service. Cooper was really helpful and fixed my thermostat in no time.

Great service, have used them for years. Never had a problem and they keep my system running perfectly.. :)

Tristan was great! All the guys that work for Ken’s are great. We see them every year, unfortunately.
What I’m not happy about is that fact that the York unit requires annual repair. That’s all fine and great until the warranty expires. This needs resolved IMMEDIATELY.

The guys from Ken’s air were great. Knew what the problem was right away. Cleared the drain for A/C. Created an access so we can prevent the problem. Then checked all the pressures to make sure that was the only problem. Very nice, professional young men. Will use them again.

The workers were very hard working and informative. They were also very polite. Always recommend Ken's.

Patrick and Adam from Ken's Heating and Air have serviced our unit. They are both kind, respectful, and just quality people. I appreciate the time they took and their thorough attention. I highly recommend this company!

I really appreciate Patrick of Ken’s Heating and Air for coming out and first educating me on my options when it came to cooling and heating my garage. He was very informative and professional, handled any concerns that we had. Ended up with a mini split unit that gets the job done. Called them out again when my home AC stopped in the middle of the summer. He came out the very next day, and once again educated me on the problem and my options. Needless to say we won’t be using any other company for our AC needs.

Tristan and Patrick completed the ‘fall maintenance’ on our 3 units in a timely and professional manner. Thanks for a job well done!
Vaughans

Fast response and call back. Was quick out to service my a/c and was very courteous and helpful with any future information. The technician Tristan was very knowledgeable and very very nice and the office manager Valarie was sooo sweet and helpful.

Quick install on our condo upstairs Mini Split. Great crew from Ken's came along with their favorite electric company who completed the work. Tenant said great whisper quiet cold air made for wonderful night's sleep. Thanks, Ken's Heating and Air Conditioning!

So very pleased with the maintenance service we received today! Prompt, friendly, professional and informative. They explained everything they checked, why, and anything that may need attention in the future.

Two very kind young men arrived on time and performed the maintenance and repair very efficiently, tidying up very nicely. Not only were they happily interactive with our giant dogs, but they had doggy treats too!

Patrick was immediately responsive, friendly, and solved my issue within 24 hours. I found him from referral from a friend and it was well deserved. I’m happy to sing Patrick’s praises now too.

I needed help with a new smart thermostat. I called Ken's at noon and the technicians were here by 3pm. They were very professional and had me up and running in no time.

Ken’s has been servicing our families home in the area for 30+ years. I understand that the company has changed hands, but the service we’ve received over the past couple of years remains high quality and worthy of our continued patronage. Quality service, professional technicians, and take the time to explain what they have done and how they addressed any questions.

Ken’s had installed this system several years ago. 5 days ago it stopped cooling so they came and diagnosed the problem and found a leak. They ordered a replacement unit and had it shipped for fast delivery. Installation went well and the system is up and running. Everything was covered by warranty and there was no charge. So far all of my experiences with Ken’s has been very positive.

Great service. Here very fast and very professional. I felt that clearing two ac drain lines for $380 was a bit pricey. Took less than an hour. The techs were great guys. They don’t define the price just following company guidelines.