Reviews of local pros in Mesquite, Texas
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Metroplex plumbers they sent found the problem and also replaced our water heater that was leaking then fixed the wood around the area as well!
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Had them out to locate leak in yard service. Very professional and reasonably priced. Was able to pinpoint leak. Had plumber out to repair and was right where they said it was. I would highly recommend!
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It's refreshing to do business with a company that practices good old fashioned integrity,, honesty and courtesy.You can't go wrong with Metroplex Leak and line Locators. A special "THANK YOU" to Donna for her help and professionalism.
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Great service, very friendly and professional.
Ill recommend this company to everyone. -
The folks at Metroplex Leak & Line locators were phenomenal. From quickly coming out and accurately locating my slab leak, getting the plumbers and that team out to dig and repair the leak, to the final replacement of the dirt and concrete....the people were awesome. The office crew is friendly and efficient, and gets everything scheduled quickly. Loved my interactions with Donna and Toni. Thank you for making a frustrating situation quickly become a non-situation.
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I had a leak and Metroplex Leak and Line Locators were able to come over within an hour of the call. John identified the leak within 10 minutes and had Dillon and Eric come over to repair it. Awesome team effort by everyone who came over, I couldn’t be happier! Everyone was super professional and the job was fair priced. Thanks guys!
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Louis was on time, pleasant and quick.
Great repair service! -
I saw my neighbor had Sears come to their home to fix an appliance. He had good things to say about them. I saw their number on the van and I called to book the appointment for my dishwasher. My technician called me an hour and a half in advance to let me know he was on his way. He was able to fix, or I should say reboot, my 20 year old Kenmore dishwasher. The parts I needed replacing aren’t made anymore. I’m happy he was able to get it working again after a year of handwashing dishes myself. He gave me tips on how to maintain it working as long as possible.
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This is the 2nd time I've lost food because of my refrigerator/freezer. I have not gotten reimbursed for this lost but I hope to. The tec. that was sent was a sears repairman and not a contractor. I think it is finally fixed.
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The technician quickly identified the problem based on experience and listening to our description and the sounds the dryer was making and quickly made the repair. We didn’t notice until he left that the interior dryer light stopped working so they are coming out to fix that.
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WARNING-SCAM NOTICE- I simply called in to get a quote for someone to come and fix my microwave. I never requested an appointment of any kind. When I hung up, An appointment popped up on my personal calendar on my phone. I had been scheduled for a $250 appointment on a Saturday that would have $150 charge attached to it for being outside of a weekday. how did they get access to my personal calendar? All I gave them was my cell phone number and my email address. I did not ask for an appointment! If I had not have noticed this appointment and called the person to cancel. They would’ve just showed up at my door and I would have been charged massive amounts of money. I must be honest in the past I had the Sears home warranty for my first time repair with them. I got a 50% discount, after that I couldn’t get anyone to come and fix any other appliances. It was constant runaround and I never got my moneys worth for the monthly fee. Where did the old-school Sears go? Honesty and professionalism? Sears has become a scam artist! That’s so sad. !!
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Joshua did a good job on the work performed. Unfortunately the problem was not corrected by what he did. The problem initially reported over a month ago still persists.
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Don’t like AI agent. If you took the job of areal person with real conversation skills, I won’t give you the job I was gonna give you.
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I had a wonderful experience with Sears Home Services. The Service Technician, Angel, was able to quickly detect the cause of why the AC was not working properly. The AC was back up and working in no time. Thanks SHS!!
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We had a good experience with an appliance repair, so good we signed on for a $60 per month protection plan. We’ve had an issue and I’ve now taken two days off work waiting through a ridiculous 7am-6pm response window just to hear cancellation at 4pm both times. I’m open to speaking with someone local to fix this because AI bots have not been helpful.
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Kevin was on time as promised and he was very helpful took care of my refrigerators problem thank you so much Kevin
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The job is not completed water leaking now I have codes coming up
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Zach did an outstanding job of explaining the ice maker to me. Very knowable and professional.
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The tech was not friendly. He did not provide assurance or confidence in the solution required. Everyone has bad days, and that’s ok- but this is Sears… the customer service is one of the only things keeping this brand alive. And this tech did not do that. I would have let it go, but he left my laundry room a mess, lint everywhere, parts laid out, boxes left behind. $450 and I’m left with a slightly working machine and another mess to clean up. One star.
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Very professional and helpful. I will definitely use them again if needed. You pick the day and time for them to come out. They remind you of your appt often just in case you need to change it. My dryer actually works better now than when I first bought it.
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Had many Sears appliances. Will NEVER have another. Warranty today meant $1400 repair. Ridiculous!!! Nothing but issues with this fridge!!