Plumbing reviews in Midlothian, Texas

I use this company to schedule plumbing issues with rental homes in the DFW area. They are very impressive on how quickly they respond and take care of our work orders. Reasonably priced and friendly all around. I have worked with tons of contractors over the years and Newcomer is hands down the most organized and proficient. Keep up the good work!

We have used Newcomer plumbing for a variety of needs and they have been fantastic every time. Quick response, polite, professional and always able to fix our issues quickly. We have referred them to friends, family and neighbors who have all been happy with their work as well.

Great and fast service. Hunter was extremely knowledgeable and found issue and solved immediately.

Options Plumbing is the best plumbing company I have ever used! They are family owned and operated…Chance came out this past Friday night after hours and fixed a problem…Don came Sunday night for an entirely different problem…and today…Brian, Justin, Don and Chance all came when one of my pipes burst! I cannot recommend them enough!

The entire process from web request to appointment scheduling to job fulfillment was seamless and refreshing.
Hunter is a great ambassador, efficient and very knowledgable.
Will definitely use again!

Excellent service Chance installed a new kitchen sink and faucet for use. He is detail oriented showing care and precision to resize the counter top so new sink fit. He also talked and explained to use through out the time of his time so we knew exactly what was taking place. We will definitely reach out to Options Plumbing in the future for our plumbing needs.

Alex came late in the day and repaired a water line break. He was extremely friendly and professional. My experience was very satisfactory and I would highly recommend Alex and Options Plumbing.

I spoke to a man named trent whom i was just trying to get a little info from. He went above and beyond and was very professional as well as informational.

Fixed a leak for us today! They were speedy, professional, and helped explain why the leak happened and how to prevent future leak issues.

Quick and professional. Been using their services for 5+ years for repairs and never disappointed. Great work overall

Trent came out to help with some work and did an awesome job. He was very knowledgeable and walked me through the process. I would highly recommend him.

Trent installed 2 Kohler toilets in a timely manner. Very nice & professional. Would definitely give them a excellent referral.

I usually don’t write reviews but this is the worst service I’ve ever gotten. The plumber arrived at 9:25am and I got a payment receipt through email at 10:23am which had $87 more than what I was initially told. I called the office and whichever lady they had there started by saying the plumber was here for 2 and a half hours and there was nothing they could do about it. Next thing before I know it she said they were here for 2 hours. This was not about the money, but more about honesty and making sure you’re treating your customers right!

Sold our home and our agent recommended them. Used them to complete plumbing requests for our home sale. We used them a second time for plumbing problems at the home we moved into. Did a great job and fixed a problem that had been repaired in the past incorrectly. Five stars. Would use them again and would recommend them to a friend.

Before yesterday I have had Freedom Plumbing out to my house a few times over this past 4 year and thought the owner (Trent) was a nice and honest guy. However, over the weekend I had a small leak begin right by my water meter and had a completely different experience with them.

I called Freedom on Sunday and left a message about my leak. The next day I received a call back from his secretary and she told me that the first time they could come out was Wednesday morning. I asked her if she thought it was okay that I leave a leak sitting like that until then and she said considering the size of the leak that it would be fine. I wasn't a big fan of this, but I had used them before and I prefer to be consistent with the people I use.

When Trent and his helper arrived on Wednesday morning I went outside and showed them the problem I was having and the helper immediately began digging the hole to perform the repair with no mention of how much the repair would cost. I made the mistake of not asking for an estimate of the cost because I had used Trent before and did not expect to be gouged.

About 45 minutes later, I went outside and told Trent that I had to get to work and asked if I could give him my credit card information. He immediately pulled out his book and informed me that the repair would cost $567.50. I thought this sounded high, but I made my second mistake by going ahead and paying under the assumption that the repair would take longer than I assumed.

After talking to a plumber from my home town, I was informed that this price seemed grossly overpriced for the amount of time such a job should take. I called Trent to discuss the job and the cost and was not given any consideration. Trent informed me that the job took "about 2 hours", which would amount to $284 an hour by my math. I asked Trent what his hourly rate is and he said he fixes this type of leak on a fixed price instead of hourly, but that his normal rate is $175 an hour.

I questioned why I was paying $284 an hour when his standard rates was $175 and was literally told that I would not be complaining had my job of taken 5+ hours. Well my job did not take 5 plus hours, it took less than half that time. Trent began to back track and tell me the 2 hours he told me earlier in our conversation did not include other activities and that he really spent "probably 3 hours" at my house.

In the end, Trent was unwilling to budge at all, even for a customer who has used him multiple times in the past on a job that he even admitted to charging me significantly higher than his standard rate. And I learned to always get a price on a service no matter your past experiences with a company.

After a recent bad experience with another plumbing company for a separate issue, I called Freedom Plumbing based off these reviews. They can out on a cold, rainy day to fix an outdoor issue to get us back up and running. I felt the cost was reasonable. The person that came out was very nice and polite.
thanks for your help!

I recently had a backed-up commode in my house and 2 gentlemen showed up on time the appointed day early during the appointed time frame. They were courteous and professional, and handled the job rather quickly. The process was easy and the price was as quoted. I sincerely appreciate their quick professionalism and for this reason I'm submitting this review!! Thanks so much, guys!!

Well they came out and cleaned out a sewer clog 2 weeks ago. They are back today and I am told they do NOT have the equipment to do more than that. I really didnt want tonuse one of the "big guys" I prefer to work with the local companies, however, They cannot tell me anything more so now they want to charge me another $100 AND I have to find someone who is actually equipped to fix it. Call them for simple stuff but they can't handle the big repairs. They are very nice when they come out, They just apparently are not equipped with a camera to diagnose what's wrong.

Edit after reply-- I understand that the clog removal was discounted. I put in there exactly how much I was charged. I was charged about $175 for the first clean out. What I didn't put in the review is that the cap to the cleanout was left off after the first visit. I understand the camera is a big investment just would have been nice to know when I called that I would need someone else. As I also stated the folks were nice and did arrive within the time allotment. The website says "sewer repair" but that should be amended to simple sewer clogs.

DJM has done work on our house numerous times. They always have a solution, don't price gouge, are professional, and stick to their promised schedule. Thank you DJM!!!!

I had an emergency leak with a river running down the street, and DJM Plumbing was the only plumber that cared enough to rearrange their schedule, and come out to fix the problem. They are affordable, professional, and accommodating! I wish more plumbers were this flexible and considerate. Thanks DJM!

Over the past 7 years DJM have tackled many projects for us, the most recent being a new water heater installation. We have referred them to family and friends for any plumbing needs. They continue to provide excellent communication and service. It is a great relief that we never have to worry who to call when I have a plumbing need.