Reviews of local pros in Needville, Texas

4.8 based on 115 reviews Back to the listing
    5

    Lucas and Rod came to my residence very friendly, professional and respectable. Lucas checked for plumbing leaks and made his recommendation within minutes of seeing the problem. Lucas caulked my tub and when I asked to learn he was more than eager to show me how it’s done. Great customer service!

    Rod was new but you can tell the kid is hungry and wants to learn. Lucas was instructing him and he was a good student doing as he was told without complaints. He will have a great future learning under Lucas.

    I definitely will be a repeat customer!

    5

    Needed water heater replacement and Tyler Hyde came by to explain the different models and then install next day. Very polite and professional and extremely patient with all my questions. Also took time to go over my questions on filtration system. Did excellent job and went extra mile to take care of a couple extra items.

    5

    omg! Alex was so awesome. I get anxiety when people come in the house with my Dogs. But, he was so nice and polite. Talk very calm and the service was A+ Thank you guys so much. The service was so affordable . Will be on my speed dial for any plumbing issues.

    5

    Great customary service and communication. Fast and professional work.

    5

    Have used Big State for several different plumbing problems over the last 10 years and they have always provided fast, excellent service. Both their technicians and customer service personnel are top-notch. If you want your plumbing needs taken care of by a dependable, well-run company, Big State is your choice !

    5

    I highly recommend Big State Plumbing! I had a difficult bathtub faucet problem that another plumber couldn’t fix. I spoke with Ellen at Big State and she confidently assured me it would be no problem for Big State. She scheduled Marcus to come and he knew exactly what was needed. Pricing is very reasonable, also! Ask for Ellen and Marcus.

    5

    For any plumbing issues, we highly recommend Big State Plumbing! They are professional, affordable, and have a fast response time. They are very transparent about the cost and is willing to work with you. They aren't pushy, super accommodating, and is very thorough when explaining the issue. Tyler Hyde was our technician. Tyler was very nice, informative, and professional. Thank you for such great and fast service!

    1

    There is not a plumbing emergency on this earth that necessitates weaving in and out of traffic and putting other people’s lives at risk.

    Reckless driving (on 59 today around 3pm)

    5

    Alfred, the plumber was extremely polite, courtesy, knowledgeable, caring and helpful. He explained my issue to me throughly and in terms I could understand. He was patient as I asked questions, pointed out hazards and informed me of potential leaks in the future. Since my repair required several visits to my home due to parts availability, I'm glad Alfred was able to complete the job instead of someone else. I applaud BSP for their dedication to the customer and for all the services I have received.

    5

    Alex did a wonderful job fixing my leak. I called Big State at 8 AM. Alex arrived at my house at 9:30 AM. He found the leak quickly (in the attic) and had all the material and tools with him, to do the job. The leak was repaired by 11 AM. That's only 3 hours from phone call to completed job. Remarkable!

    5

    Working with Big State Plumbing was a wonderful experience. I first spoke with Ellen and she was great to work with. She was knowledgeable and professional.
    The plumber, Lucas, arrived on time and he along with his associate did a great job. They worked quickly and the job they performed was professional. I would not hesitate to recommend Big State Plumbing for any of your plumbing needs.

    4

    It was a great experience and my first with Big State. Their septic pump guy, Wesley, was very easy to work with. The only reason I didn’t give them (5) stars is that they had not outfitted their truck with basic tools to access the covers on my system. I’m glad I was home.

    5

    Wesley served us today and was very impressed with his performance

    5

    Wesley pumped my septic tank. He was efficient and polite, would recommend.

    5

    It has been a minute since I used Big State Plumbing for my plumbing needs. I'd been afraid of pricing. My experience with Lucas and Hugo was excellent. They flushed my hot water heater and fixed a leak under my kitchen sink. They were super professional..TIMELY and affordable. I did competitive pricing before calling Big State. I am pleased to say that I'll be using Big State for any of my future plumbing needs. Thanks a lot.

    5

    I called Big State Plumbing for help, and they came out the same day. It also helps when the owner is a pretty cool guy, too. 😂

    But Cameron, the technician, was very knowledgeable, professional, and respectful. I told him what I was experiencing, and he asked a couple of questions and solved the problem for us. He knew what the issue was. He gave advice on what to do and how to maintain things. I can appreciate youngmen like Cameron.

    If I ever need service again, send me Cameron.

    Thanks, Big State Plumbing!!! Keep being a great company!!!

    5

    This is the second time I have used Big State plumbing and I have to say the quality of work that they do is excellent. The techs has always been professional, provides great customer service and above all the plumbing work is grade A. I fully recommend them to anyone who needs plumbing work.

    5

    Had our grease trap service by Wesley and came in knocked it out very friendly very professional would highly recommend Wesley and team for all your plumbing and grease trap needs

    5

    Wesley came and dropped of my porterpottys and hand wash station did a excellent job on set up. Great work

    5

    wonderful tournament i really enjoy playing and the environment that is held here i look forward playing in more thanks so much

    5

    Wesley did a great job setting up for us!

    ***However, upon closer inspection the fixtures were not very clean. ***