Reviews of local pros in Paradise, Texas

I had my AC go out and had 2 companies quote me over $2000. Not only did these fellas beat that they did it within a week. Fabulous communication and great service. I will recommend them to everyone from now on.

Great service came home to a hot house at 8 called everywhere and most had answering services. Which is understandable, but not the owner of Wise Heating and Air. He answered the phone and immediately came to our rescue on a 100 degree day at 9:00pm. Professional and found the issue quickly even went home to get parts and came back in the middle of the night so we could sleep comfortably. Great service , fair pricing for night service, but most of all dependable.

I have had issues with my HVAC recently and reached out to Derrick at wise heating and air conditioning. He was able to get us on the scheduale immediately. Derrick took one look and knew exactly what the issue was and fixed it immediately. This company was prompt and professional and very well educated in the field. They will be my go to for all my future needs. If you aren't using them your wasting money!

These guys are good. I called them to my house after another contractor wanted $10,000 to replace my AC.

Derrick and co cleared my drain pipe for $175 and said I didn’t need anything else. I’ll never call anyone else.

Derrick and his guys installed a new unit in one of our rentals at what I feel was a reasonable and fair price. He’s done some repairs for me as well. The attention to detail on the new install was awesome.
The absolute best thing about dealing with Derrick, is that he will answer his phone, or call back ASAP and does what he says he’s going to do.

After a word-of-mouth referral we started using Wise Heating & Air several years ago. They have replaced a couple of aged heat pumps as well as done some minor repairs and PMs for us. Each experience has been positive in every respect and I highly recommend them for any size job.

Derrick replied to my call immediately and had a can do attitude! Very knowledgeable and professional. Had me re wired and fixed in short order. Highly Recommend

Derrick is amazing and was very prompt on coming out and fixing our A/C on this super hot Texas day. Both him and his tech were very professional and got the job done quickly. Would highly recommend Wise heating and air conditioning for all my HVAC needs.

Our air went out in 110° weather on a Saturday. Thankfully, Wise Heat & Air advertised 24 hour service. Our call was answered immediately and an appointment was made for as soon as he finished a couple calls ahead of us. Communication was ongoing via texts. We appreciated the text stating “on my way, be there in 30 minutes!” Derrick arrived and immediately diagnosed a very dirty unit, cleaned it and got us back up and running in less than 30 minutes. Cost for a Saturday call and work completed - $330. Very reasonable. Less than a week later on yet another 110° day, we experienced a power surge that shut down our unit. Quick call to Wise Heat & Air and he responded he would head our way as soon as he completed the job he was currently on. Text messages to let us know he was on the way. 5 minutes later (and a lesson with my husband so that he can reset the unit himself if we should have a surge again) we had air. Cost $100. Very reasonable. We appreciate the FAST responses, ongoing communication and explanation of charges upfront. Wise Heat & Air will be our first call from now on.

I called these guys by accident, but no complaints about there work it was fast and professional , super expensive to have the compressor changed out even though the part was warranted, my receipt was emailed to me and I could not get my new phone and printer to work , callled twice about my situation , it would have been simple just to mail it

Wise Heat and Air has serviced our business Hometown Tees as well as personal homes. Outstanding service. He and his crew are always very prompt and the problem is always fixed before leaving. Derrick himself has service my mother’s home late in the afternoon and very early in the morning before starting or finishing his work day. Excellent service.

Wise air conditioning is excellent. Their knowledge and pricing is great. Very honest and hardworking. I will only use them in the future as they are the best air conditioning and heating in the area.

Excellent service at a fair price! I’d definitely recommend this company for all of your heating and cooling needs!

Our heater went out. Derrick diagnosed it fixed it and had us up and running within an hour. Great communication very professional. You can tell that they care about their customers.

My AC went out on a Friday night and Derek showed up within 45 minutes of calling him! Quick, efficient, personable, and excellent rate (especially for a Saturday)! Highly recommend this company!

Wise Heating and Air came out to fix our AC same day we called. I think the technician’s name is Kegan. He did a very thorough inspection and repair at a more than fair price. He and his helper were very professional and polite. I will be calling Wise for our seasonal checkups and any repairs going forward. I recommend this firm without reservation.

Very professional, time efficient and knowledgeable. When we have had an issue with our unit we can call and speak to a tech and they can usually walk me through what might be the issue before arriving so we have an idea of what our issues are.

we had an older unit go out.
wise h&ac came out on a Saturday and installed window units until they could get the central unit the following Monday.
they showed up after hours Saturday and on time Monday.
Highly recommended. kudos also for training their employees with proper supervision.

Came out Tuesday to diagnose an issue with attic unit, said we would still have heat and air after bypassing the emergency heat until we could get the part to fix the issue. Charged $160 for service call, additional charge for time, and for doing bypassing before asking, for a total of $290. Smelt like something was burning the next day and had to turn the heat completely off resulting in zero heat. Called them back and didn’t get an answer and left a message and still haven’t heard back. No heat, out $290 and have to call someone else to come fix the problem.

Derrick and his team were great to work with. They were called during the recent snow/ice storm and were able to get my heater back up and going.

We’ve partnered with Wise Heating & Air on several jobs and have consistently had a great experience. Derrick and his team are professional, dependable and extremely knowledgeable. Highly recommend hitting them up for your next project!