Reviews of local pros in Paradise, Texas

As always the service was great and very professional! Would always recommend Empire! Again Kyle was just as professional as he always is.

Kyle and Empire Heating & Air are top notch professionals. Had them out after a new install from another contractor didn't go as planned. Kyle took the time to diagnose the issue and get the heat and a/c running like it was intended. Since then I've had them back to straighten out and hang my duct work in the attic and blow in insulation.

I'll always call Empire Heating & Air for my future hvac needs.

Kyle, Grant and his team are awesome. Got two full systems up and running in one day and went above and beyond to make sure some of the bad wiring in the house was fixed also. Competitive pricing and Highly recommend!

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends

Kylen was absolutely fantastic! Professional and very thoughtful and thorough! I was very pleased with the work he accomplished and the price also ! My problem wasn’t easy and it was a bigger than expected job and Kylen kept a smile on his face and worked through every bit of it. And the final bill was a lot more reasonable than I would have been charged elsewhere! Very fair and pleasant people to work with ! Thank you!

The tech was on time & very efficient. Solved the hvac issue I was having on that service trip. Would definitely recommend!

Kyle Henry with Empire Heating and Air, came to my home on a Friday evening, evaluated my issues, explained the situation and what he was going to do to correct them. He was very knowledgeable and fair. Empire is now my heating and AC go to. If you have any kind of issues with your heating and air conditioning, give them a call. Empire will do a great job.

Jarrett and Kyle were on time and very professional. They let me know what the issues were with my unit and laid out a treatment plan.

I would definitely recommend their service.

Kyle is a true professional in every sense of the word! Prompt, efficient and honest! Not only did he fix my A/C, but he determined my compressor motor was still under warranty and arranged all the details of the exchange! I will recommend him to our entire HOA!

Top-Notch Service!

My air conditioner went out late one evening, and I was worried I'd be stuck without it all weekend. I called Empire Heating & Air around 8 PM, and to my surprise, the owner, Kyle, was more than willing to fit me into his schedule the very next day. He arrived at my house around 8:30 AM and had my A/C unit up and running within an hour! I’m so grateful for his quick response, professionalism, and willingness to help on such short notice. Highly recommend Empire Heating & Air to anyone needing fast and reliable service!

If you want a company who is honest and trustworthy Empire Heating & Air is for you. They came to inspect a couple different issues we're having and not only provided solutions, did the repairs, but didn't take advantage of me either. In addition to that who wouldn't want to support a veteran owned business. Its the one way we can continue to thank them for their service.

Empire Heating and Air was awesome from start to finish! Kyle, Jarrett, and the crew showed up right on time and were super professional the whole way through. They explained everything clearly, worked quickly but carefully, and made sure every detail was handled. You can tell they take pride in their work and it really shows in the final result. These guys made the whole process easy and stress free. Highly recommend them and glad I picked them for our full 1st floor HVAC replacement!

Kyle and Jarred were very thorough in their work. Everything was explained completely so I could understand. All work performed was approved by me prior to performing. Work area was left clean. They were very kind and respectful. Will definitely use again going forward.

Kyle was fantastic he showed up on time look and found the problem explaining all my options and was transparent on everything and did a great job. Will use him again I highly recommend Empire.

Kyle was a Godsend! I called 3 other AC companies before calling Empire. No one could come look at my Mom's AC that stopped working today! Kyle was here within 2 hours of my initial call. He was professional, quick, and efficient! I felt that the price was fair for the work he did. I'm so thankful no one else could help us today! Thank you, Kyle and Thank you, Empire!!

Empire is truly top notch service! Communication was perfect! Punctuality was perfect! Knowledge and expertise perfect! I would recommend to 10 out 10 people all day everyday. Thank you Kyle and Jarrett for providing a great service today! Keep up the great work guys!

Kyle went above and beyond to help us with our unit. He came out when he said he would, and when he left our unit was working great. Very professional. He is definitely getting our business from now on

Kyle and his team identified the issue quickly and provided a detailed outline of the options we could take. They were reasonable in their prices and were very communicative along the way. Would definitely use them again.

We can't thank Kyle and Jarrett enough for coming out and inspecting our hvac unit. After thoroughly explaining their findings and cleaning the unit, they provided an estimate for further treatment. We are so lucky to have found Empire and will be using them for regular maintenance!

O my gosh I could not believe how good he was .my wife Vicki and I couldn’t say enough about Kyle and his helper . They came in and was very professional and nice, you new right off the bat they new what they were doing. They came in found the problem fast and got right on job fixing it . Hr later they were through , then I couldn’t believe how cheap it was. My advice if you need some heating and air work done, hands down Kyle is the one to call . You will not be sorry . It’s hard to find someone now a days that you can trust , well Kyle is one trust to do the work fast and at a good price that you will be happy with.

Very reliable! They show up when they say they will. Honest, friendly and took the extra time to make sure we were all set. Thanks to Jarrett we will remain toasty during this cold snap. Highly recommend!