Constraction reviews in Pasadena, Texas

This company rocks….from the moment of inspection which was so thorough and an education in itself…outstanding but the hardworking team who started this root barrier job (with the well planned and procedure of the inspector) to the finish at the days end of the crew. Unbelievable!!!! Everyone was prompt and friendly and excellent at their job. This team of workers made the ground upon finish look even better than before … 💕

Roger and his team were fantastic! They were very communicative, informative, and efficient. We really appreciate all the hard work that they put into leveling out our bungalow.

Had someone come out to give me a quote for foundation repair and drainage solution for my front and back yard. Received a mapping of my homes high and low spots and they said they would get me a quote in a few days and it has now been almost a month. I call the rep, send texts and emails with no response. What a waste of my time and how very unprofessional.

We had a driveway leveled (raised) on 04/15/2025. The driveway looked great for several months then it started settling. I started calling in September to report the problem and take advantage of my one year warranty. It seems there is one lady in the office I had to speak with and though I left numerous messages I didn't get a call back. Finally I was able to speak with her and she wanted pictures of the "suspected settling" which I sent over the same day. I called back and finally she scheduled the General Manager to come look at the problem on 10/30/25. He said he would set an appointment to have the problem corrected. I've been calling ever since trying to speak with the lady. I finally was told the GM (man who came out) hasn't been in the office to turn in his paper work. That went on for 3 weeks. Today the lady said he knew what was needed on the job but their only truck was on a commercial job and wouldn't be available until the first week of December. I've lost 2 months of my warranty period with nothing happening. I've heard Jim Dutton for years on the radio and have always been impressed with his knowledge. It's hard to believe this is his company. I expected more. They are suppose to call the first week of December to set an appointment. Not holding my breath!

I noticed that the brick was pulling away from a window and suspected a foundation issue. Having listened to Mr. Dutton’s radio program for several years, Du-West Foundation Repair was the only company that I considered contacting for an evaluation, and I could not be happier with that decision. Everyone from Du-West that I interacted with, including the Estimator Jordan, Max and Bolita’s digging/lifting crew and the Supervisor Jorge, was courteous, professional and respectful of my property. Of special note was Max and Bolita’s crew. After reviewing the plans for the foundation repair they immediately went to work digging holes and then driving piles. The crew was very careful not to damage my fiber optic internet cable or the water lines for the sprinkler system. They also installed approximately 25 feet of root shield. After the work was completed their clean-up was exceptional. I would absolutely not hesitate to recommend Du-West to anyone that needed foundation repair services.

Technician ( Mike ) showed up on time and he was a nice guy. I noticed he came into our home to inspect with no shoe coverings and a 3 foot metal bubble level. Found it odd as he walked through the house he would tap it on my floor, looked like he used it as a walking stick. I mean we don't have carpet so was just not thrilled about the metal to floor contact over and over. The main issue was he didn’t bring any equipment to check the elevation level(s) of the house. His inspection technique was to place the level on a few door jambs and window sills in spite of seeing all the interior cracks. We showed him the exterior column movement on the load bearing front column and the stairstep brick crack at the window outside plus the freeze board movement at the front exterior entryway. He stated everything was ‘square’ and level so we didn’t have any foundation issues and should call an engineer out to see what’s going on. We were extremely disappointed as was the engineer we did in fact call to come out who commented he was also surprised no elevation readings were taken by DuWest. Since then, we have had elevation readings done by others, along with a structural engineer, and looks like it is a foundation issue evident via the elevation variances. We had high hopes and had called DuWest first only to feel the whole thing fell really flat and short.

The response provided was to be expected, but we stand by our review. There was no engineer involved until DuWest insisted one be contacted. To say my wife is a property manager is like saying Babe Ruth was just a baseball player. She is over all of the company's offices in 30 states. There was no misunderstanding. We appreciate the 'do over' offer, but DuWest is on the corporate 'no fly' list and the engineering company's as well. Rule #1: Never ever beg or chase a contractor for the chance to give them your money. Too many others out there that don't take the opportunity lightly.

Very responsive, professional and throughout. Highly recommended.

Fast work, respectful, and did the job the way we wanted. Would highly recommend

I am extremely satisfied with the service I have received. I highly recommend this company.

One time did what He said He was going to do., no if ands or but's.
Mr. Ivan was fantastic!

EXCELLENT company great service and good work! Would DEFINITELY recommend!

Ivan is very professional and his contractors did an excellent job!

The customer service is outstanding. Our roof is beautiful. They made this process totally painless.

Thank you ARS for my beautiful new roof. I've already received plenty of compliments from my neighbors. Thank you Ivan for your thorough inspection notifying of the damages on my old roof.

Ivan and his team did a great job. Will definitely recommend Aesthetic Roofing Systems to my friends and family.

ARS roofing is the best roofing experience I’ve had. They went the extra mile and Ivan did everything he said he would. Very trustworthy honest business!

I am very pleased with the new roof from Aesthetic Roofing- from the employees in the office, the sales staff, the roofers all were professional. And I have the nicest roof ever! Thank you Aesthetic Roofing

Excellent job. Exceptional price. Ivan is super to guide and complete the job. No issues. I highly recommend!

The owner Ivan is extremely knowledgeable,
Professional ( awesome work done in a timely fashion) If you are looking for an excellent company to replace your roof and easy to deal with then this is your place. I would definitely recommend this company to family and friends

We were satisfied with Ivan workmanship. He is professional and knowledgeable of insurance and construction matters. He will go extra mile to satisfy his customers.

Perfect service for anyone who is too busy/lazy to deal with the insurance company and contractors when you have a home insurance claim. I saved hours upon hours of time and the project (roof replacement, fence replacement, a few other home repairs) was completed in full in 2 weeks. From past experiences, it would have taken me months to get the same accomplished. They did exactly what they said they would during the inspection and even more than promised by the end. Save some time and stress in your life and hire these guys. Greg in particular was fantastic and genuinely wants the best outcome for you.