Reviews of local pros in Pasadena, Texas

DuWest Air-Conditioning Services is the company of choice. With its family-owned values, skilled employees, and unrelenting dedication to service, it excels in its field. Thanks Jim

Lonnie came out to look at our AC unit. It was low on freon. Still wasn't cooling like it should be, so did more research and found a burned out wire. Fixed and running good. Much cheaper than a new unit. Thxs

I begin using Du-West A/C when the guy I had Used for years retired. It’s always a shot in the dark when you use someone new, but I’ve been well satisfied with their service, honesty, and pricing. Heck they’re even on time. Give them a try. See how they work out for you.

Jacob was my tech of which I was very satisfied with the fact that he did not mind my unending questions. Very good representative for your company and I’m thankful for an HONEST company that provided him with a good job and me good service. Thank you much!

Service was easy to schedule. Elijah was professional, courteous and efficient. He explained what he was doing and his findings.

I've been using Du-West for over 10 years now and I have always felt like they respected me with honesty and fair pricing. I've met several good techs with the company that has always explained everything that was done or needed to be fixed. The first thing I look for in a company is honesty and Du-West has never tarnished that trust.

Jed came out to look at my AC unit because it wasn’t cooling. He was informative, knowledgeable, and professional. We knew it was probably time to replace the entire AC unit (it’s 19 years old) and Jed took the time to go over multiple options to do so. It was late in the day, but he didn’t rush through the process of explaining everything that we needed to know.

We have used Du West for foundation checks, prevention measures to keep slab stable. Last encounter was my a/c unit had Du West replace all components with a/c and heat. I’m pleased to say HAPPY with Du West Technician’s and products top notch. I know first hand they will make sure customers are Happy and ensure they stay happy.Thank’s again .Shout out to Du West

Very pleased with the service I received from Du-West. The service technician Jed Ames was very knowledgeable and explained everything to me about my ac repair. My house is cool again!

My appt was scheduled via warranty, Du-west arrived same day to diagnose my unit, Joe was thorough, polite, listened to all my concerns and invested the time to ensure my ac unit was properly diagnosed. Definately recommend

I cannot overstate the satisfaction we have experienced with the installation of two Daikin HVAC systems by Du-West AC. The crew was exemplary and the technical expert, Jed Ames, went well beyond expectation. It was more than a complex installation of state of the art equipment, which is enough, but better yet a righting of the many wrongs of previous HVAC installers and contractors of our 28 year old house. We are now confident, for the first time, that our home has a great HVAC system and that Du-West will provide professional support service.

Du-West is a very responsive HVAC company. The technicians are very professional and courteous. They take pictures of the system and share with the client. In addition, there is a detailed report of what was done and how. One suggestion is that the technician should wear new shoe coveralls after each home visit.

Du West is very competent, patient, professional and thorough. We love Lonnie and we trust him completely requesting him by name. Shawn came this time and did a good job.

Jed Ames came out for my a/c issues. He checked everything with a fine tooth comb and found no issues with my system. Explained to me the way the unit works. Stand up service from an honest technician. Just like Jim said, " When you want the best call, Du - West!"

Du-West Air Conditioning did an excellent job installing my new Daikin HVAC system. Jed Ames explained everything that was replaced and took pictures of all of the upgrades. He walked me through the app and showed me some of the features of the new system. I was very pleased with the work that Du-West did.

Ask for Jed! The most knowledgeable service professional I’ve met in a long time. Gives options to finance reasonably , so you can get the best service possible. Prevention and doing it by cleaning the units and catching something early saves money.

After damage occurred to our furnace and plenum in the attic during a roof replacement, Joe G with Du-West came out and repaired the damage and restored operation of the furnace. Du--West installed this hvac system a couple of years ago and provides any maintenance or repair when necessary. Very happy with our experience with Du-West.

Having a checkup of my ac/heating system to be sure it continues to run well and find small problems before they get big takes one detail off my plate. Makes my life run smoother and brings peace of mind on that front. Joe is pleasant a d does qualiy work.

Can’t say enough good things about the team that worked on our house. It was a large project and they ran into a number unexpected issues with the install. They never complained, they stuck to their price, and did an excellent professional job.

Du-West company was very professional in coming to my home taking the time to review our AC and Heating system. The tech did a lot of measurements, photos, equipment identification, and a lot of crawling into hot dark tight spaces. The tech also went over all the details for the new system to be installed and listened to our past experience and problems with the current old AC system. I believe Du-West will be our go-to HVAC for years to come.

We’ve been using Du West for 20 some odd years and they’ve never let us doubt honest and true to their word and if they think they can’t really do it right they tell you. I love DuWest and two guys that work for Du West one of his name is Jay and the other one’s name is Jed. We like them a whole bunch. A+