Reviews of local pros in Pasadena, Texas

Stephen Vega was highly competent, professional, and willing to answer my questions. He did a scheduled system check, noticed my system filters needed replacement and did so. I am very pleased with the service.

This is Jane concerning Noah's reference ; I don't use Google, I use Safari. As far as Noah's work , it was impeccable 😉he began with letting me know what to expect and asked me if I had any questions for him.
We agreed to resolve my question before he left, and ,he did😉. Noah was non stop work and his communication on a business level was very
very professional. Thank you for the excellent service
from a loyal patron .
Jane Burke

Albert was great. He was very polite, and explain what he was going to do. He went the extra mile, he helped me get to my filter and
installed it. Thank you Champion and Nash for employing great technicians Technicians.

Lakota was very knowledgeable about the mini split issues. Most importantly he was very thorough in testing the unit, analyzing the data to try to figure out what went wrong. It was a cold and windy afternoon, but that had not stopped him from climbing up the ladder and meticulously testing the different components. Afterwards, he was very clear in explaining his assessment and all sounded very logical. We have tried multiple technicians from other highly rated companies, but none was as helpful, diligent and patient like Lakota.

Enzo was very courteous and helpful. He Promise to let me know the size of the filters so I could order some as well as whether or not it needed to be replaced however, he left without providing that or a copy of the report of his findings so I’m left to wonder beyond just the “it’s fine”

Kevin was a joy to work with this evening!! He was efficient in letting us know when he would be here and getting here on time which is a big plus because everybody’s schedules are busy. Kevin was very courteous and friendly and was very knowledgeable about our heater/AC. He was able to answer all of my questions, We appreciate your help today. Thanks, Lynda Becka

Justin with Champion & Nash was an outstanding employee. He was professional, informative, timely, and extremely knowledgeable in all things AC. After he left, I now feel more knowledgeable on my house and system. Best experience I’ve ever had with a problem at my house. Thank you Justin.

I’m very pleased with Kevin’s service. I was a little skeptical but he explained everything in detail which put my mind at ease. I also appreciated the prompt response to coming out to my mom’s house. I’d definitely recommend their service to others!

Albert was very cordial and professional. We have worked with him in the past. He explained his process and results. We were very satisfied with work done as covered under service contract.

Justin did a fantastic job. He was a blessing. Now we can feel comfortable in our home and I do not feel taken advantage of. It feels like money well spent. I will definitely be calling Champion and Nash in the Spring to do a service job on our system.

Zach did a diagnostic check on the AC and heating system and provided cost associated with repairing the old system vs buying a new AC system. He was honest and very patient at explaining all the AC mechanical issues, and provided cost estimates to fix the problem. My wife and I will definitely choose Zach to install a new AC system when we make our decision on purchasing a new AC system.

Brennen arrived on time. He was very courteous and knowledgeable. He performed the service checks on both units on my property efficiently. Service contract worth every penny for “piece of mind.”

Champion and Nash came out and replaced our whole A/C and heating unit. Kevin, Rayshawn, and Joe did a very good job! We are very pleased with their work! Wade was also very professional coming in and checking everything at the end. The work was done with top notch precision. The unit and installation is much improved from what we had. Thank you! I recommend Champion and Nash.

Brennen did a great job getting our HVAC up and running again. Apparently our pesky little capacitor had gone out. He diagnosed, repaired, and restored our AC/Heat. Courteous and clear with his communication throughout. Great experience!

Michael came to give me a quote to repipe all of our water lines. He was really friendly and professional, he was very thorough and made sure I understood everything and didn't have any questions. He made me feel very comfortable and confident with the information and his ability to perform the work

Angel did a great job this afternoon at my Mom's home. He was very professional, courteous and knowledgeable. He explained in detail what was needed to perform the services needed to complete the air conditioning installation. He is forwarding all information to his office to help with the decision on what will be needed to complete an installation. Great job.

I highly recommend Champion & Nash for any AC related services. They’ve set a gold standard in customer service, professionalism, and skill. Steven is a true pro, walking me his process the entire way and answering any questions I had. The best AC company in Houston!

David did a great job. Called to let me when he’d be here. Introduced himself and his company. Very thorough in checking the heating system. Showed me pictures of everything he found, both good and bad. And made suggestions. I would definitely recommend him to work on your system.

Zachary, Camryn, and Leena (I had forgotten her name, but it is as another receptionist that had answered my call who's name starts with an L) were outstanding.

As someone who has also worked in customer service, I can say that Camryn and Leena were amazing. They were amiable and efficient. They not only quickly helped me out over the phone, but also offered to follow up as needed.

Zachary was very professional and knowledgeable. He not only diagnosed the problem with our HVAC, but he also explained to us why the issue was happening, what to do about it in the future, and offered to come back to share with us information on replacing our dated system. Didn't feel rushed or like he was trying to push any products/services.

I was a big fan of the text service and protocol the company follows. As a homeowner with a busy schedule, they helped me feel at ease about timing and scheduling.

Justin Pifer is an outstanding representative of Champion and Nash, he quickly / cleanly remedied the specific issue related to my service call. Justin is extremely knowledgeable in HVAC applications / design / layout. He is also willing to answer all my questions. I was left with a high degree of trust after the service visit concluded and we were able to discuss and price out some future work I wanted done. It was a most helpful service call and I will request Justin specifically for future service calls.

my technician, Zach called in advanced to let me know he was on his way. Champion also called in the morning to confirm my appointment For the afternoon. Zach arrived promptly and asked me to describe the problem I was having which I appreciate it since things can get lost in translation when you call into an office. He took his time to do a thorough assessment of my furnace system, and then educated me on what the issues were with my system,showing me pictures. He then outlined possible options as well as the pros and cons of each alternative. He consulted with his manager on some questions that I had which I appreciated. He provided me multiple estimates for resolving my furnace issue. Zach was very personable, engaging Andknowledgeable. I would definitely want him to service my home again and would highly recommend him. Appreciate all your efforts Zach!