Reviews of local pros in Pflugerville, Texas

Jenn Forgey is very knowledgeable, responsive and fair. She helped me resolve an issue which would have been too expensive for formal remediation. Instead, she shared which product available in any common cleaning supply store would do the trick, and it absolutely worked! I loved her energy, and wish her and Servepro the very best.

Our house was struck by lightning this morning causing a line on our hot water heater to explode along with other issues. I sent Jen a text early this morning while I was on the phone with our insurance company and she had a crew at my house an hour later to help with the water damage. Amazing customer service! This has been a very stressful day, but having one problem solved has taken a huge amount of stress off of us. I highly recommend the ServePro team if you have any water damage!

I have known Jennifer Forgey for many years through my career in the insurance industry and now roofing. She has always been 'Jenny on the Spot' when I reach out and have any questions. During one of my attic inspections, I noticed black mold from an active leak and immediately called Jennifer. She reached out and handed the situation. Great lady, great company and happy that we have ServPro ready for any disaster situations! :)

Jen is an amazing representative of SERVPRO. She can field technical questions and advise on solutions to your building problem. Energetic and knowledgeable. I’m confident in and Love to refer people to her I’m networking with.
Ambassador Ann K. With Georgetown Chamber of Commerce.

I am working with client buying a home that tested positive for mold. We needed to work fast to get an estimate for the mold remediation. We had a deadline to meet. Jen understood our need, took ownership, and acted with urgency. She accommodated us and was proactive in completing the sketch. Keith supported in ensuring the sketch was done properly. Both were knowledgeable and professional. If mold remediation is the task at hand, I recommend working with Servpro.

Jackeline, Wilfredo, Enrique, Judith, and Yainelis did an amazing job! They unpacked, set up furniture and removed all the packing materials. Fun group to work with!

We went with Servpro as a recommendation from our insurance to install new flooring and repaint our living room after a sudden water leak. Please don’t use this company if you value quality work, clear communication, and a fair price. The original estimate they gave us was for the replacement of hardwood floor but we requested LVP to be installed. The estimator stated that would be no problem and a change order would be issued for the price difference. An accurate change order was never provided. They stated that, in the original contract, we agreed to the overall amount versus the itemized cost for what was actually installed. We ended up paying $4000 more than the work actually completed. The Construction Manager, Johnathan Hallmark, did not know what a change order was. The Project Manager, Pete Arellano, would call us last minute if the sub contractors weren’t able to show up that day, or not call us at all. The painters got paint on our furniture and cleaned their supplies in our garden bed. Their subcontractor sawed all his cuts in the house getting saw dust everywhere and did not clean up before leaving. Overpaying is one thing, but we were mainly discouraged by the unprofessionalism of the company. Not typically one to leave a review, but our experience was just awful. Please go with any other contractor!

Josh at Chimney Star was fabulous. His passion for what he does is evident and the main reason we chose this company for a major repair to our chimney/roof. His concern for my family and our safety meant the world to me. We will use Chinney Star from now on!!!

Mike was so wonderful. Didn’t even charge me because there was some confusion with the office but he still checked on my chimney with a drone and was super helpful. Whenever we do need some help again with a chimney, he’s our guy for sure!

I had a great experience with Tom! He arrived within minutes of the starting time of a 2-hour arrival window (which surprised the heck out of me!), was both friendly and professional, cleaned and inspected my neglected chimney. My house was not occupied for a long time before I bought the place, and the chimney and fireplace alike clearly were never serviced before it went on the market, so he had a LOT to deal with, but he was unfazed by the scope of the job. I'd forgotten to mention I wanted to get a quote for chimney cap! my house is 2 stories tall with crazy metal Roof, Chimney star was able to give me the best price out of 3 different companies. After the successful Chimney sweep and cap installation, I’ve hired Chimney star to install new Gas fireplace and new marble facing for the fireplace and. WOOW I was so pleased with the final result!!!! From the beginning communication was great and the prices were very affordable. Tom clearly knows what he's about and did a fantastic Job.

Job: evaluate & repair gas fireplace with direct vent.
Roman disassembled the fpl, evaluated all the mechanical and non-mechanical parts, and put a plan in place to repair. This was made more difficult because the mfr was no longer in business and the fpl had to be fully mechanically rebuilt. Parts came in ahead of time and he worked late into the evening to make sure everything was installed properly and checked for safety. We could not have asked for a finer job.

We recently hired Chimney star - Chimney Sweep for a large fireplace & masonry Repair and they did a magnificent job. Our experience with Moses, who sold us the project, and Jessica who worked with us from the office side, was met with patience quality and professionalism.Moses exceeded any expectations that I had. His assistant Jackson was great as well. Both Moses and Jackson respected the covid mask wearing request, as well, and were very professional and clean while working in our home. They left the place so clean when it was all done, too. We had hired Chimney Star in the past for chimney sweep, Dryer Vent and Air Duct cleaning and still continue to use them for that as well. HIGHLY RECOMMEND!

We had our chimney cover, siding, liner, and fire box repaired as well as replacing our gas log starter. The Chimney Star team was excellent from the initial inspection to scheduling to executing the repair. Wonderful service all around. 10/10 would recommend to a friend.

Had an excellent experience with Abram at Chimney Star. This was the first time to have our chimney cleaned but also needed some repairs. Abram was detailed in how he described both the inspections they would complete but also the steps for the repairs I’d asked for prior to them coming out for the first visit. They did all the initial work quickly and cleanly in the first visit and after custom ordering a part, came back and finished the job the next week. He was courteous, clean and communicated each step and kept me informed. HIGHLY recommend working with Chimney Star and will for all my future cleanings or repairs.

We had a great experience with Chimney Star! Our tech Abraham was great! He was very knowledgeable, patient, and thorough. We will look to Chimney Star for any future needs we have. Thanks Abraham! ~Dawn & Julie :)

Mike was very knowledgeable and did an amazing job getting our fireplace back up and running. Everything turned out beautifully. Would highly recommend Chimney Star and Mike!

5/5 stars! Chimney Star did an excellent job fixing and remodeling my chimney. Professional, efficient, and reasonably priced. Highly recommend their services!

Abraham is Amazing. We bought a new house and for the first time we will use the fireplace. He comes on time, did the maintenance and fixed what need to be done at the same time. He is very professional, walked us through the process of the fireplace maintenance. Showed us how to turn it on and off, fixed the cracks and leaks, quick and efficient. Most importantly he gave us safety tips and answered all our questions. Thank you so much Abraham for your help, will definitely see you for our next scheduled maintenance visit.

Abraham was a delight to work with. Super responsive, very personable, and went above and beyond to make sure our raccoon family was quickly and safely relocated and our chimney appropriately secured even during a busy holiday week. Would highly recommend.

Moses absolutely killed it. The prep work he did to keep things neat and tidy was going the extra mile. He walked me through the whole process and made sure I was happy with the end product. I truly appreciate Moses and Abraham for working with me so I could have a functional fire place for the holidays with my wife and new son. This will be my go to company moving forward.
Moses it was great getting to know you and your skills and attention to detail is something to be admired my friend.

Abraham and Steven did a super great job on the inspection and cleaning on my fireplace. Throughly explained everything needed so I would have a safe fireplace. I definitely will use them again.