House Cleaning reviews in Plano, Texas

We love Dallas Sunrise Maids! We were looking for a trustworthy cleaning crew to come every other week and we couldn’t be happier. We just hit our one year anniversary with them! We’ve had the pleasure of having Erika and Carmen and we absolutely love them! Not only are they so professional and go above and beyond with leaving our home spotless, but they are so incredibly sweet with us and our little boy.

Thank you Erika and Carmen for always doing such an amazing job and thank you Dallas Sunrise Maids for the great communication and professionalism. If you are looking for a great, trustworthy cleaning crew, don’t look any further than this company!

I absolutely love Dallas Sunrise Maids! They’ve been doing our cleaning biweekly for the last year, and they’ve done a phenomenal job every time. The company is very communicative, flexible, and professional. I LOVE that we get the same cleaners every time—they know the house really well and it never feels like strangers are coming into our home. Erica and Carmen clean our house and they are simply fantastic. I’d give those two 10 stars if I could! Overall I highly recommend this business, you won’t be disappointed. :)

Had my first visit from Luce and Rosa today and they were so great! Very kind and communicative and thorough. We love this company and loved Luce and Rosa.

They have been so lovely and do the best job! I’m particular about cleaning supplies etc and they are so accommodating!! Highly recommend!

We hired Dallas Sunrise Maids for a deep clean of our 3,500 sq. ft. home after having painting done. The house wasn’t particularly dirty, most items were boxed up, and there was mainly dust from the painting, so it should have been a simple job.

They sent only two cleaners for a six-hour window (8 a.m.–2 p.m.) to clean four bedrooms and multiple living areas. After three hours, they had only completed the and master bedroom and bathroom, and some of the living room. When we asked about the slow progress, the office claimed it was because they “started downstairs first,” which “takes longer,” and that we were “asking them to do extra work.” Both explanations were untrue and illogical; this was booked as a deep clean, and we only expected what was advertised on their own website.

The cleaners used basic Lysol spray and wipes for almost everything, leaving visible dust behind on furniture, baseboards, vents, etc. that are specifically listed as part of their deep clean service. They also had no proper supplies for wood floors; no mop, Bona cleaner, or appropriate tools. The result was streaky floors and untouched areas that we had to re-clean ourselves afterward.

When we called to discuss our concerns, the office representative was defensive and dismissive, repeatedly suggesting it was our fault for giving “too many directions.” Communication with the cleaners was also difficult since they didn’t speak English, which made it hard to clarify basic tasks. Simple, reasonable requests, like wiping below the counters, were refused.

We were charged $579.148 for a Saturday cleaning that did not meet professional standards. We’ve had other companies clean the same house for half the price with far better results, attention to detail, and accountability.

What’s also concerning is that most of the company’s online reviews are very recent five-star ratings, yet our experience was nowhere near what those reviews describe. It makes it difficult to trust the accuracy of those reviews given the inconsistency in service quality.

Overall, this was an unprofessional and disappointing experience. Poor quality cleaning, defensive customer service, and no accountability. We would not recommend Dallas Sunrise Maids, especially for deep cleaning services

Extremely happy with the service from Ritzy and Marisol! I was injured back in the summer in a car crash and couldn’t get my apartment cleaned the way I wanted for my move-out. Cue Dallas Sunrise Maids! They came not on time but a bit early to look around, and even though there was a language barrier (I only read and understand but don’t speak fluent Spanish) they made it work. ❤️

The team finished before the agreed time and they were so excited to show me the results! There are only a couple spots I’d like to go back over with a warm rag (just personal preference), but they saved me from so much back pain. Whether you do or don’t have mobility issues, these are your people for the job. Muchas gracias pa la ayuda! 🫶🏾

We have been very happy with Dallas Sunrise Maids over the past two years. The cleaning crew is always friendly, on time, and accommodating if something comes up. I would highly recommend them to anyone looking for a house cleaning service.

Marco and Aurora of Dallas Sunrise made did a great job! Very clean. Thank you.

The deep clean service completely ignored dusting the largest piece of furniture in the whole house, a display piece in the dining room. I’ve not had this problem in the past and it was 2 days before Thanksgiving so maybe the team was anxious to get home. Anyway, very disappointed this time.

Follow up/update: they immediately called me and offered to come out again and make everything right at their cost. Everything was perfect this time as usual. I commend them for the quick followup and making things right, I’ll continue to use them.

Marco and Aurora were amazing! My house has never been cleaner. They were very kind and professional. I highly recommend

Marco and Aurora did my move out cleaning today and did an amazing job! They arrived early and when I came back later, everything was spotless and shiny. Thank you!

I can’t say enough good things about Dallas Sunrise Maids. As a single parent with an incredibly busy schedule, having their help has been a lifesaver. My team, Esther and Hilcia, are absolutely fantastic—they are professional, thorough, and so kind. Coming home to a clean house gives me one less thing to worry about. Highly recommend!

If you need cleaners, let me save you the search.

Christina and Alondra come to our home every two weeks and absolutely crush it. Every time they leave, the house feels brand new. They’re detailed, reliable, professional, and just genuinely good at what they do.

Having them has been a game changer for our household.

10/10 Highly recommend.

Dallas Sunrise Maids did an absolutely outstanding job! A crew of two came out for a deep clean, and they went above and beyond in every room. They were professional, efficient, and paid attention to all the little details that make a huge difference. I came home to a space that was spotless, fresh, and genuinely sparkling clean.
If you’re looking for a cleaning service that delivers top-tier results and treats your home with care, I highly recommend Dallas Sunrise Maids. Worth every penny!

The ladies did an awesome job! They were prompt and immediately begin cleaning upon arrival. They did everything from the ceiling fans to the windows to the baseboards...and everything in between. I would definitely book with them again, 10/10 service !!

I have used Dallas Sunrise Maids many times for cleanings for our real estate listings and all of the clients are happy with the services received. Jason and Sandra do a great job of communicating the appointments and details and pricing that it makes it easy for me to communicate with my clients. They do a phenomenal job of cleaning and we use them for all our listings and recommend them to all our clients.

Lendy and Karen have been cleaning our home every other week for a few months now and each time they do a fabulous job. They constantly pay so much attention to detail and use products that make the whole house smell amazing. Each time they come I am always impressed by how hard they work. They are timely and efficient and I always recommend them! Dallas Sunrise Maids does a great job with making booking easy and they have been understanding with some last minute changes I have had to do. I also believe that their pricing is very fair. We also have 4 animals and they do a great job cleaning up their hair!

Dallas Sunrise Maids recently performed a full move‑out clean of the apartment I had lived in since 2015, and they truly delivered exceptional service. I waited to write this review until I received confirmation of my deposit return, and I’m happy to report that not a single cleaning charge appeared on my move‑out statement! Which means their work not only impressed me — it saved me money.
From the very beginning, the experience was outstanding. When I arrived to let the team into my apartment, the crew was already there waiting and ready to get started. They were respectful, efficient, polite, and incredibly hard‑working throughout the entire process. I felt completely comfortable trusting them with my home during such an important transition.
They even sent a quality‑control person near the end of the job to ensure everything was going as planned, which speaks volumes about their professionalism and standards.
After more than a decade in my apartment, I knew the move‑out clean would be a big job, but Dallas Sunrise Maids handled it flawlessly. I highly recommend them for any cleaning service — especially move‑out cleans where attention to detail truly matters. They earned every bit of this 5 star review!

Amazing job! Very punctual and my house looked brand new. I highly recommend them to everyone! Life saver during the holidays for sure! Thank you so much!

I couldn’t be happier with the house cleaning service! The team was right on time, professional, and incredibly detailed. Every corner of my home looks immaculate, and they didn’t miss a thing. I also appreciated their honesty and transparency with pricing—no hidden fees or surprises. Their attention to detail truly shows, and I can confidently recommend them to anyone looking for reliable, top-notch cleaners. Highly recommended!

Excellent client support! They addressed all of my inquiries and were courteous and competent.