Home Services reviews in Prosper, Texas

4.7 based on 474 reviews Back to the listing
    5

    Very helpful nursery manager named Rhealee helped me make informative decisions on best plants to use. Sold job.

    3

    Great selection of plants. I think prices are a little high and it can be challenging waiting for someone who can answer questions.

    5

    Very knowledgeable staff and friendly! My wife and I were unsure of what plants would work best for fall and they guided us into the right direction and now our garden at home is thriving! Thanks!

    5

    Great experience. Clean store. Nice selection of plants. Sylvia, one of the managers helped me out with a price dispute.

    5

    Always super friendly and helpful. Can’t say enough great things about this location. The Prosper location is truly awesome. Great selection on all plants, trees and any maintenance items.

    5

    Great selection of plants for spring and summer right now!

    1

    Oh, I totally agree with the post made a few months ago. No friendly faces. They seem to dodge helping you. I couldn’t find the manager that was standing around when I first entered. One staff member had just wrapped up helping a customer, looked up and saw I was waiting for him, then re-opened a whole new conversation with the same customer, and even volunteered to show them something else on the floor! I was forced to go back to the unfriendly looking young lady that was watering the plants. She was incredibly rude and snappy with me, just as I imagined she’d be by her body language. As the customer stated on here a few months ago, I could clearly see bias in the way they communicated as well. I am African American.

    5

    Jordan was super helpful and she helped me with her suggestions . Only because of her I was able to make right choices in my selections. I would highly appreciate her kind nature and customer responsiveness.

    On the same lines I went for shopping again and requested for help . Chris the store manger was very rude and not even trying to answer any questions. He should be taught how to behave with customers.

    1

    I have got so many plants at this store, and like wise bought a plant last week along with other indoor plants. One plant of all was not doing good and could not see it suffer at home and went back to return with in a week, usually it is a 30day return policy. The lady at counter was nice and doing the transaction, but a guy with pony tail came out of no where just nodding his head sideways in discontent and threw the plant away in a trash ranting his frustration. Very bad experience here.

    5

    Very nice workers and knowledgeable. Manager Chris helped design my flowerbed and it is looking very good.

    5

    Thanking you for my beautiful blooms today .My lovely Peony , 2 years later she is still bringing me joy !

    5

    This will be my 3rd year. The selection is great and the staff are outstanding. I am 83 my husband 87 and don't move fast. They are so understanding, helpful and patient that we will shop here even if prices weren't reasonable.

    1

    The strawberry blonde male with the long hair in a ponytail is extremely hostile, unhelpful, and reeked of cigarettes. I will drive to the Little Elm location even though this store is five minutes from home.

    5

    TRAVIS and PEYTON were both wonderful in helping us pick plants for our garden. Both were helpful, knowledgable and patient.

    PEYTON may be a young high school kid but don’t underestimate him! His demeanour, temperament, expertise and interest in plants, and maturity in understanding the customers needs and responding accordingly, and his eagerness to help is a delight to see. The kids these days are alright!

    2

    bought 4 Echinacea in March..... it died. Talked to the store plant experts. This particular person was NOT interested in understanding the problem. She asked me to transplant. It still died. now i have nothing.

    I would have been okay with the dead plants, if not being patronized by the store's plant expert.

    My experience with this plant expert was same twice. therefore this review

    5

    Clean
    Organized
    Happy staff
    Helpful staff
    Prices are descent
    Unique plants
    Plenty of options
    I can be out here all day

    2

    My last two visits to this location has been very unpleasant. The manager is very flippant and the store isn’t well stocked compared to other locations. The manager doesn’t seem knowledgeable or willing to do to his job. Everything seems marked up or priced incorrectly. It’s a shame because this location is close to my home and I find myself going to the little elm or Lewisville locations for better selection.

    5

    Great well laid out nursery. There is everything here. Very knowledgeable and helpful staff. Varieties selection is amazing. Prices are better than Lowe's and Home Depot. I wish I'd known about this nursery months ago.

    5

    Actually went yesterday to the soft opening. This is a spectacular store and one we’re so glad to have in Prosper! Clean, spacious, and a great selection. Very friendly staff - this is a great Calloway’s!

    5

    Great place! Calloway's has lots of beautiful flowers and plants!
    The staff was very friendly, and the store is clean (considering it's a plant shop).
    5 stars!!! ★★★★★

    5

    Wonderful people. Our trees didn't make it but they made sure to refund as promised. They went the extra mile in every way. This location is worth the drive if they're not the closest one to you. Special thx to Sylvia. Today's pumpkin selection was amazing. We will see you at Christmas!