HVAC reviews in Quitman, Texas

Super responsive. Made it out within a couple of hours with no heat. Did not try to upsell me for outrageous repairs. Super trustworthy

Ryan came out to check our HVAC system and was absolutely fantastic. He was super nice, respectful, and took the time to explain everything clearly. It’s rare to come across someone so friendly and professional—he made the whole experience easy and stress-free. Highly recommend!”

From John to Harold to J.J., excellent work! Prompt, professional, courteous, neat, and diligent! Please extend our thanks and appreciation to each of these men.

I haven't had their services yet (pending scheduling app) but I can tell them actually being from the 903 area, they will do the best they can to help. Plus, reading all these positive reviews really eases my mind. My Home Warranty sent out A/C people (NOT THIS COMPANY) and the owner was beyond rude and wouldn't even give me some type of diagnosis paperwork so if I chose to use his services, I would be able to explain it to my husband. (The way the A/C people spoke was almost like a second language lol) The owner just typed a simple email and had told me 1 thing in person then the email said something completely different. Beyond Frustrating.

My husband and I both work for EMS for the 903 area and I love that our community cares for first responders when WE are the ones in need.
For now I'll give them 5 stars and return after they schedule and update my review and rating! As of right now, they get a thumbs up in my opinion! :]

UPDATE:
I had my appointment and this whole company is a breath of fresh air. Scott came out and explained everything and listened to my concerns. He even wore little shoe covers to not dirty our house! Rochelle in the office was so sweet to schedule around my 3 year old's nap! The fix was very easy and emailed me the estimate while he was standing in my house. This company made it beyond easy and made us feel like family. Very much worth 5 star rating.

Cory took great care of us and was able to diagnose and fix our heater issue in 1 day!

Cotey was extremely knowledgeable about the AC unit and issues causing the HVAC to stop working. He walked us through the problem and repairs. Great service!

Edit: what I thought was a good deal, turned out to be worse. Things changed that didn't need to be. I trusted the recommendations and experience behind the proposal, but i wasn't explained the circumstances behind mixing blends. Basically ruining my system and significantly decreasing its life span. My system has failed two times since. We will be lucky to get through September. Mixing nu22 and r22 is not right. We were better off replacing the unit like we will be doing now.

Advice. Research and ask for explanations. Get itemized proposals to understand how and what youre paying for. Will be listed on BBB, so you dont have to learn the hard way.

John Contos repaired my furnace. He was knowledgeable, respectful, professional and got the job done in good time.

They were very prompt. The technician, John Contos, was very good at his job. Knew his stuff. Diagnosed and fixed issue quickly.

Scott and his crew were fantastic!! Easily explained everything and provided a solution for my A/C repairs. They made the process easy, fast, and fair. I would STRONGLY recommend NexGen Comfort Services for any A/C repairs. Thank you for being a trustworthy company and providing a great experience!!

Cotey and Kolton were great at quickly isolating my heating issue and quickly explaining and remedying what was needed. I liked them so much I purchased their maintenance package.

I was very pleased with the knowledge and professionalism of Mr. Contos and his response on my answers and requests. His ability to work within my means and still offer a quality product was my main reason for choosing NexGen Comfort Services to replace my HVAC system. The service technicians were equally professional and did excellent work.

Let me start with this! If I could give a negative star rating I would!

I have split unit for my house. Upstairs unit was not cooling. Filed a claim with Fidelity National Home Warranty. Technician from NexGen, Coaty came out to diagnose the problem. They came out to my house on 4/17/25 which was Easter weekend. My family was going to be out of town that weekend. Normally I like to follow the technician around while they are diagnosing the problem, however, I wasn't as we were leaving out of town for Easter. Technician was looking at the air handler and then went outside to look at the condenser outside. After being outside for approximately 30-40 minutes the technician came back into the house to tell me what was wrong. He stated I had a coil leak in my condenser caused by a rock hitting(from mowing and weed eating) my coil and which is considered secondary damage. The home warranty does not cover secondary damage. He took me outside to show me the leak. I definitely had a leak. He stated, "With the age of my unit it needed to be replace and you could not fix the condenser." I wanted a second opinion, so I had another company come out and take a look at it the next Monday. When we arrived back to our house on Sunday, now our downstairs unit was not working. So I had my "Second Opinion," HVAC company look at both units. After he came up with is diagnosis, he said, "this is not secondary damage! This is from someone drilling a hole in your coil! Not just one of your units, but both of them." After looking at the cameras at my house, it is evident that the Technician that came to my house from NexGen Comfort Services and was sent out by Fidelity National Home Warranty had purposely drilled hole into the coils of my condensers and wanted the commission off me buying not one but two new units! The video showed him working on both my upstairs and downstairs units when there was not a problem wiht my downstairs unit! This was going to cost me around 15-18 thousand dollars! I have filed a police report against the technician and NexGen Comfort Services as well as reported them to the BBB and TDLR! Thankfully my home owners insurance covers vandalism and they covered the expense to replace my units minus my deductible. My home owners insurance is also going after the technician, NexGen Comfort Services, and Fidelity National Home Warranty to retrieve my deductible and the cost they lost in my claim with them! I hope the technician, NexGen Comfort Service, and Fidelity National Home Warranty are no longer around at the conclusion of this investigation! The technician, NexGen Comfort Comfort Services, and Fidelity National Home Warranty are very crooked people and I hope they get what is coming to them! Be extremely cautious and vigilant on who you bring into your house to diagnose issues with major appliances and make sure you follow them around to ensure they are not the ones making small repairs turn into major replacements!

Michael and Armando were punctual and professional. They fixed the air conditioning unit and cleaned up. They are a great team and work well together. Thanks again for helping us!

Upgrading our 31 yr old furnace, went from a nightmare when it quit, with 27’ outside, to professional install finished, the next day with heavenly results. Courteous, Alert & willing to take time not just to get the job done, but to custom fit the new where the old was; then check & recheck, before all was left as if they were never there. WOW 🤩

Harold was professional and quickly repaired our unit at a fantastic price. We have found our new Hvac repair company. Thank you, Harold!

We had a great experience with Ryan and his team! They replaced our old HVAC unit with a brand new one, and the whole process was smooth and professional from start to finish. The team was on time, worked efficiently, and made sure everything was done right. They were also incredibly kind and respectful, which made the whole experience even better. We can already feel the difference in comfort, and we’re so glad we chose them. Highly recommend!

Armando was pleasant, knowledgeable, efficient, and clean. He knew what was wrong with our unit and explained it thoroughly. We have had so much bad luck since purchasing this home. Also health issues. It was an awesome experience at our time of need. If ever need hvac work again hope our tech is Armondo. Thank you Armondo and Next Gen.
Danny and Pam

My experience with next GEN was top notch. They came out as quickly as possible. They serviced us the next day Ben recommending everybody to them.

I had to have my AC venting repaired underneath my 112 year old house. There were local AC companies that refused the job because it was under the house. First, when I spoke to Crystal about the work, she handled the scheduling and followup (fantastic!). NexGen Comfort Services inspected the job, took pictures documenting the work needed and they provided me with 2 bids, 1 to repair and the other to replace the venting that was damaged. Their crews are professional and Eric and Omar were exceptionally diligent. It's difficult to find reliable and competent contractors - with this team, there is no doubt they are both.

Alex and Corey are awesome they literally just left my house and I have nothing but good things to say about them. Very knowledgeable and patient. Very good at explaining everything. Thank you guys again!