Plumbing reviews in Richardson, Texas

I have used Pure Plumbing for several years, and my experience has consistently been excellent. From the first visit—when Jacob diagnosed a slab leak—to the most recent service call, the level of professionalism, honesty, and expertise has been outstanding. Jacob has always taken the time to explain the work, provide fair and transparent pricing, and ensure the job is done right. I trust their team completely and would highly recommend Pure Plumbing to anyone in need of reliable plumbing services.

I had the best experience with Jacob today! He is very knowledgeable, respectful and has phenomenal customer service skills! He helped me with my plumbing needs and answered all my questions! I would recommend using this company for any plumbing needs. I will definitely be using them again in the future. I was so happy with my service!

A huge thank you to Jacob and his team at Pure Plumbing!!

We are first time home owners and during the winter freeze, we had an exterior pipe burst. The Pure Plumbing team was quick in deploying Jacob to help us. From the initial inquiry to the fix of our pipe, it took just under 2 hours - to say we are grateful is an understatement. Thank you again Pure Plumbing team!

I’m a big fan of Dylan Burns at Pure Plumbing. He’s trustworthy and hardworking. I gave him a call a few days after he completed some work to fix something that occurred during install, and no questions asked he fixed it under warranty. Thank you for hiring quality guys like Dylan.

Dusten not only does fantastic work, but he's very kind and patiently explains everything he's going to do. Always on time, great communicator, trustworthy, and super clean. I'm thrilled with his service! He installed a gas fitting for my new portable generator, which he also picked up for me from Lowe's. He assembled the wheel kit and tested the whole system.

I am a long time customer of Pure Plumbing and they are great! They replaced 2 bathroom faucets and I signed up (again) for the Pure Plan (1970s house, lots of plumbing issues). Their prices are very reasonable. They notify you when they are coming, show up on time, give accurate estimates, keep you informed, are knowledgeable, polite and neat. Fantastic!

Job well done! Micheal and Dillon did an amazing job finding the break and planning the fix. The crews were dedicated to doing the job Right. Pure Plumbing was fairly priced for the work required. We are so grateful for all that was committed to a “Job Well Done”. God Bless this Company from the office to each member of the crews!