Reviews of local pros in Richardson, Texas

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Top-Notch Service from Cool Experts Heating & Air!

I had an amazing experience with Cool Experts Heating & Air from start to finish. Their team was professional, punctual, and went above and beyond to make sure everything was done right. The quality of their work speaks for itself — my system is running perfectly, and the entire process was smooth and stress-free.

A huge thank-you to Suleiman, who was absolutely outstanding. He took the time to explain everything clearly, answered all my questions, and helped me find the best solution for my home and budget. His honesty, professionalism, and friendly attitude made a big difference — you can tell he truly cares about his customers.

If you’re looking for reliable, efficient, and trustworthy service, Cool Experts Heating & Air is the company to call — and Suleiman is the person you want to work with!

Hello if you need air conditioning service please use them. Mark was great!!! He call and texted me to see if everything was good. Where the status was and what to expect. When they came to my home they was fast and quick. They cleaned up and was courteous of our home. I recommend them 10 out 10. You want regret it. The best we have every use. Thanks again Mark

What a great experience. Giovani Aguilar was very personable and professional and was available when I had questions. He succeeeded my expectations as a contractor because he always followed through ON time with what he said he would do. His crew was very thorough. When I got my city inspection, the inspector said it looked great and passed with flying colors!! I’d recommend him to anyone!

Mark Shober with WM made a great Job, They sure exceeded my expectations, fast and very professional, Juan Ramirez and his team performed a clean reliable service, 100% recommended. WM, Mark Shober and Cool Experts Techs they are the GOATS.

We had an excellent experience with Cool Experts, especially working with Soleman Zazay. From start to finish, he was professional, knowledgeable, and extremely helpful. He guided us through the entire process of installing two AC units and made sure everything was done smoothly and efficiently.
Our insurance covered the installation, and Soleman made the process stress-free by explaining everything clearly and staying on top of the details. The installation itself was done on time, cleanly, and with great attention to quality.

We’re very happy with the results and highly recommend Cool Experts and Soleman Zazay to anyone looking for reliable, honest, and top-notch HVAC service.

Does not get better than truficient

Excellent service. Serious and professional.

Very fast service and at a great price! Highly recommend them.

Professional service provided on time as committed. Workers were extremely polite and explained the whole process in detail. Thanks

Great work at a great price job was done as quickly as possible and very professional even came the next day to check that everything was working fine

Tech was on time and very professional. He got my AC system running again quickly.

Amazing service and quality care. Highly recommended. Will use them again for future needs whether that is service repair or system replacement. We needed all of the above!!

I always know when I work with Truficient, I’ll get great service. They’re professional, great communicators, extremely reliable and an all around nice team.

This team is incredible! Trustworthy and quick to respond, which makes all the difference when you A\C misbehaves in August. Highly recommend them!

the job was done quickly and right at the quoted price. Were very patient with all my questions. Left everything clean when they finished.

Eric was very responsive and the on-site techs did a great job diagnosing and explaining the problem. Unfortunately it was shoddy workmanship by my previous installer, who I will not be using again.

Michael was very efficient and friendly! He installed a downstairs ecobee thermostat. And, he was very knowledgeable, explained some things about my ecobee I wasn’t aware of.

Eric and his crew are incredible and will make things rifht. Gary, Al, and the rest of his employees follow suit in great knowledge and customer service.

There are numerous HVAC people out there....... They most all tried to scare me into buying more and more.
Not these guys.. Straight up with no BS. Got the job done quickly and within quoted price.
Could not be more pleased.
Thank you E. for being a professional and honest.

Amazing service! Very honest, friendly and great people! They are very fast in helping you with any issues you may have. They installed my AC units quickly and professionally.

Definitely a company who knows what they are doing! Eric and his professional crew did what i call A TERRIFIC JOB! 100% satisfactory results plus excellent prices.Call him and this guy will exceed your expectations. Thanks eric.