Reviews of local pros in Richardson, Texas

Highly recommend Rick and his team at Green Leaf. We needed to replace one of our AC units so we had multiple companies give us quotes. Green Leaf was by far the best we got, even half of what some other companies told us. We ended up with a Trane AC and Rick gave us options and went over in detail the pros and cons of different models. The crew that came out to install were on time, very polite and professional. They are a great, honest company.

I cannot be more pleased with the entire process.
Green Leaf is indeed a "one stop shop" from sales to installation, registration of my warranty and followup
from the team. One perfect
example Is that before the
final install was complete and no expectations of cold weather dropped to
44 outside and 64 inside.
After consulting with Rick
Landon and her husband drove into Dallas at 1145
Pm to bring a heater of theirs so I could sleep comfortably. That is 5 star
service personified! The entire team is to be commended.

My first experience with Green Leaf Air was about 2 years ago when it became necessary to replace the largest of my 3 HVAC systems.

I received several quotes that were were all over the place with costs, a very daunting experience to say the least!

Rick visited my home and explained the industry to me with transparent pricing as opposed to “let’s make a deal” based upon what the salesperson thought they could get out of me.

I have just replaced my other 2
systems with Green Leaf Air and also referred two of my daughters and a best friend to them for HVAV replacement.

I highly recommend this company!

Very happy with the service and price. Very friendly customer service. I got multiple quotes around town and this was by far the lowest especially for top I of the line.

Update: after getting the new HVAC installed I noticed the house was still having trouble cooling down on the hottest days (so far). So I contacted Greenleaf Air and they responded immediately and came out to troubleshoot. Rick and David were incredible. Rick is so kind, personable, and you can tell he truly cares about the customer—which is so unusual I feel like these days. He and David combed through the house top to bottom to get a better idea of what was going on. Through the whole process they kept me in updated with estimates and photos of issues they found (with ducts, seals, condenser drainage issues, etc). In the end they quickly did multiple repairs at what I think was a very reasonable cost. For much LESS work another company had quoted me a much much higher cost! Now I just need to see how the system withstands the super hot days and I’ll report back. All in all, I feel like I’ve found a real gem of a company that has the trifecta of reasonable costs, quality work, and excellent customer service.

Can’t say enough good things about Green Leaf Air! If you are looking for an AC unit replacement in DFW, you can stop looking and call Green Leaf. Seriously. They replaced two of our units last year, and just finished replacing a third unit for us this week. Calling them again this year was a no brainer! Polite, professional, timely, honest, great/best value (price + warranty), easy to get a hold of, etc. Worked with Rick and several people in their main office for each unit. They even installed a temporary fix on our third unit that needed to be replaced - at no cost to me - until they could come out for install after the holiday weekend! Amazing and unexpected, but very appreciated. Do yourself a favor and at least get a quote to try and win your business - you won’t be disappointed!!

I can't say enough great things about my experience with Green Leaf Air. They provided fair pricing and did not try to oversell you on more than what you needed. The warranty also goes beyond industry standard.

The crew that came out for the AC unit replacement, were on-time, fast, and courteous. They cleaned up the areas they worked. I am a very happy and satisfied customer.

I had my AC unit install completed about a week ago. I am very satisfied with new a/c unit. the price was cheaper than the quotes from other companies and they gave warranty with AC unit as well as labor. The total experience was good. If anyone needing to replace AC unit i recommend Green Leaf Air.

After a few shop around and getting quotes from different HVAC installation companies, we run into Green Leaf Air by accident and decided to go with them. Rick, Debbie and the installation crew did a wonderful job with AC/ Heating unit replacement. From quoting to ordering and installing the equipment the very next day, they were very responsive and professional with their work. They gave us the 10 years warranty on the system and 5 years on labor. Great services and prices. Thank you Green Leaf Air.

Green Leaf Air - Best prices and outstanding customer service!

Green Leaf was an absolute pleasure to work with! They responded quickly to my quote request and ended up being $3 to $4k lower than my other quotes for significantly better equipment. Stacey was beyond helpful and helped me with all of my questions. She also helped me with my rebate forms and warranty registration. Mario and his crew were the best I have ever seen! They showed up early and were professional and ready to go. They too answered my questions ( I had a lot) and they were extremely friendly and helpful. Mario is a master and knows exactly what he is doing so the whole installation went smoothly. I had a small problem a few weeks after installation and Mario came back out and chased down the issue under warranty in an hour. I will recommend Green Leaf Air to anyone that will listen. This kind of customer service is rare these days! Thank you to Rick, Stacey, and Mario!

I have finally found an honest HVAC Company! We live in a 6,000 square foot home that is 30+ years old and have 4 HVAC units. We met with several HVAC companies.
Rick and his team just replaced our first unit which was worn out with a new Trane system. The installation crew was excellent. Their price was by far and above the best and their were no hidden or sneaky fees once the job was done . What they quoted was exactly what we paid.

Just had my AC system installed buy Green Leaf Air a week ago, and wow! These guys are amazing. Like everyone here, I was shocked to discover that Green Leaf quoted prices that were in many cases, half of what other companies were quoting us. At first, I just thought Rick was making a mistake: He didn't understand the complexity of my situation, or they didn't include some important component, or something! Nope, Green Leaf pricing really is better than most anything out there.

When it was time for the install, the guys showed up bright and early on a Saturday morning and went right to work. Within a few hours, they were done and had cleaned up after themselves. I did get a bit worried though, when after a few hours, the system wasn't cooling right. I texted Rick and he was on it! It was all hands on deck at our house trying to figure out what the issue was. Turned out, it was just an equipment issue, not an installation problem. By Sunday, they were out in force at our house and got the issue fixed. No excuses, no finger-pointing. Just prompt and polite service; the customer service by these guys is simply unmatched. From Rick who is so friendly and quick to respond, to the ladies in the office who are always available to help with questions. I cannot recommend Green Leaf Air enough.

Excellent service! Would recommend them to anyone requiring a new HVAC system.

My old A/C (2.5 ton) was struggling to cool my home. Electric bill was getting out of control. I had several companies quote me for a full system replacement for ~16k. Green Leaf Air worked with me and saved me almost half the cost of everyone else. Rick Baker from Green Leaf Air was excellent to work with. He was honest and transparent when discussing cost. The installation team was amazing. Super friendly and explained the entire process. Once the work was completed, they did a walk through with me and made sure my home looked exactly how it was before. My home is finally cooling properly, and my electric bill has been cut by half.

I had my install completed about a week ago. I am very pleased with new a/c unit. First, the price was unbeatable almost 3000 cheaper than the quotes from other companies which made me somewhat skeptical. Not only was the quotes better so is the warranty and the things included in the install that they other companies said they would not replace. The total experience was too notch. If you are needing to replace you unit there is not need to look anywhere else Green Leaf Air is the right choice don't waste you time with anyone else. 5 stars easy.

We had the very best experience with Green Leaf Air! Would highly recommend them if you need a new air/ heat system installed. From the initial meeting with Rick, to the installers and the office ladies, Emily and Debbie, this company aims to please and makes sure all is done right with you. We could not be more pleased. In this day and age Green Leaf Air is beyond exceptional and very professional! The best company we’ve dealt with in many years.

Rick with Greenleaf air conditioning was just fantastic. He came out and gave us an estimate on a complete new HVAC system. He was very honest and upfront. Two days later six fellas came out and installed the system. They were in and out in three hours. We were very satisfied with the installation. They did a really great job. We had a EasyStart on our old condenser and they transferred that EasyStart to the new condenser. Two months later, a good friend of mine has a elderly lady Neighbor and she needed a new system. She called Rick and two days later they installed her new unit and she’s very satisfied as well. Rick is fantastic guy and very trustworthy.

I was reading some Google reviews for HVAC companies in Richardson and noticed a few common complaints customers mention.

Just curious — do you ever look at competitor reviews to see what customers mention the most?

Using Green Leaf Air was the best decision I ever made for my home.

The sales process was friendly, professional, and personal. They did a great job evaluating my home, and made the best recommendations.

Their pricing was more than fair, and they have the absolute best warranty in the market.

I would absolutely use them again; and appreciate Rick, Debbie, and their installation crew for their service.

Green Leaf Air is the best HVAC company in DFW. I was able to get the best price and top brand. From the estimate to the installation, every step was smooth. Their warranty is also superb compared to others. Do noy hesitate to call them. Thanks, Green Leaf Air!

Just had a new 16 seer Trane System installed and the whole process was one of the best contractor experiences I have ever had. I called and left a message on Wednesday evening. I received a call back at 7:30 pm and an appointment was set for the next morning. I have two 4 ton units so I wasn't dying. Gonzala showed up and took a thorough look at my existing 15 year old system. We discussed options based on what I desired for an upstairs unit. I wanted a mid priced unit and a return duct installed in the theater room. He quoted me a system including the duct work. I had one other quote and received another one after he left. His price blew the others away and they quoted 14 seer. I felt like I must have a relative working at Green Leaf. It was very easy to make my decision. The next morning I was contacted by Stacey and told her I wanted to go with Green Leaf. In minutes a docusign contract was on my computer. I had more contact with Stacey than anyone and she is a real jewel to work with. She set everything up and followed up many times keeping me informed. The installers, headed up by David, arrived just as stated, 10 AM and they were all business. Put down drop cloths from the front door to the install area. The install took 6 hours start to finish.

Buying an A/C System is not something you do everyday, so finding someone you trust becomes a big factor. I read there great reviews and that is why I called. The staff at Green Leaf is not only professional, they have a family feel. I will only need to call them when my other 4 ton unit crashes and at 15 years old, could be any day. If you need a new system or just a repair, you can feel comfortable with Green Leaf. I enjoyed my journey and I am sure you will to. I ended up with a top line unit at a mid price range. Felt they deserved my taking the time to share my experience.

I have been wanting to review a project like this for way to long, and I am excited and ashamed of myself it has taken this long to do so. I have always heard how expensive a complete rip and replace of an old A/C - Furnace System was. I live in McKinney TX and it can and will get both HOT (9 months of the year) and COLD (3 months of the year). My home was built in 1998 and I took ownership as the 2nd owner in 2006. Simple 2 story, 3,100 Sq. FT 4 BR (all upstairs) brick home. From the 1st day of ownership I noticed a little white fluffy floating armada from a Cotton Wood Tree behind my home in a neighbor’s yard zeroing in on my pair of units outside and the battle was on. The fight has been brutal, and I have lost 3 units, all have been the same upstairs machine. I have been limping by the last 2 summers with portable air conditioners in each bedroom and the time had come to fix my old and tired install. I over researched all the options available on the web (price, reviews, products & service) etc. until my head hurt. I asked a few to come out and Green Leaf Air was by far the only company that just felt right. From the consultant that came by to inspect my home, to the owner and project foreman who have OVER communicated throughout the entire process to the ladies in the office who have called and re-called to confirm dates and times along the way. I purchased 2 Carrier 4 Ton 16 Seer complete units. They were installed over 2 days to ensure we had air available to us always. Each install took about 8 hours, and the attention to detail by the crew ensuring carpet was covered and walls and doors looked the same when they left was appreciated. I am 100% satisfied with the final installation. Every appointment was kept and the arrival time for each appointment was meet or exceeded. Thank you for the time, effort and assistance along the way Green Leaf Air. I will recommend you without hesitation.

Found Green Leaf online while researching the Trane product that another company had advised. I was dumbfounded to discover Green Leaf Air offered the same equipment, installed for literally less than 1/2 the cost of my other quotes. I met with the same afternoon I contacted them. So this what I really appreciate about Rick and his sales method. He doesn’t really have one. He is very very knowledgeable and is going to give suggestions and recommendations. Having been through this process before one of the biggest selling points to me were “I can sell you that but here is why you don’t need it.” Who talks you out of an up sale. He does not keep you stupid. Everything we discussed he presented in a thoughtful, easy to understand way. I understood everything we were talking about and he explained everything I did not. I am more knowledgeable about my AC than when he arrived. I have enjoyed my experience so far. Install in 2 days. Will up date.
UPDATE 6/27/23
3 man install crew. They arrived mid morning as agreed. All in company attire. Spoke to lead showed him access and locations. There was little down time as they got to it. Completed phase one of install as part the unit I am installing is on back order. Install to be completed upon delivery. Install crew was efficient with their time. Work areas were clean of debris and lights off when they finished. Good job. Will update at final install.