Reviews of local pros in Richardson, Texas

I recently had an issue with my AC at home. I called Cityline and was immediately scheduled to have someone out the next day by a very nice young lady named Nadia. The next day the technician (Jay) showed up and unfortunately determined I needed to replace my AC unit. I was kind of expecting the diagnosis since my system was very old, so I opted for a new one. Jay was able to get my new AC installed and running the same day! Very helpful from the girls answering the phones to their techs. Would recommend.

Jay was super. He was friendly, professional and patient while explaining our HVAC systems. Hopefully, he will be available if we ever need him.

Travis was a great technician and ensured our furnace is ready to go for the cold weather. This company is always quick to respond.

Alberto was friendly and very knowledgeable. Help me make the right decision for my HVAC repairs. I highly recommend this company.

I highly recommend City line to anyone who need someone to professionally do the work and has great customer service. I want to thank Sonya, Nadia and Jay Jones for the outstanding work that was done on my AC in the future. If I ever need any work done I will definitely call city line for immediate assistance. Thank you again Marla Smith.

Travis was great as always. Quick and easy tune ups for our system. Very happy.

Travis was outstanding. He walked me through everything and was so polite and professional. Highly recommend.

Alberto is amazing. He did my original installation and I only request him to come and do my quarterly inspection. He’s the best!

Travis did a wonderful job at fixing our heater. We called and he was here within the hour. Great service highly recommend!!

Highly recommend Alberto and the Cityline team! When our heating went out, Alberto was here the next day, diagnosed the issue and got us back up and running. We will for sure use them again if we have any other issues.

Alberto did a very good job in explaining all the upgrades available and the benifits of them. Great customer service and communication skills. Very professional.

Travis was great! He took the time to explain what was wrong and the next steps forward on how to go about fixing the issue. Would highly recommend!

Alberto fixed my AC quickly. He is very professional and thorough with his work

Thanks Alberto and Manuel for their prompt service and professionalism. They conducted a through inspection and provided explanation. We definitely recommend to others.

Alberto did an amazing job when he came to our him this past week. Explained everything thoroughly and answered all our questions. Will continue with this service and request him for our spring tune up.

Travis has been awesome ! Since we got our a/c and when he came today for the tune up. He is also so kind and informative.

Jay Jones arrived on time and volunteered to change our air filter on top of the normal service. He was thorough and detail oriented, providing specifics on all the relevant components of the system. I highly recommend his work.

Travis is Great! He was here for an A/C which wouldn’t turned on and fixed it in a professional manner. He is professional, knowledgeable, and friendly. Issue covered under warranty.

Travis was AMAZING, he arrived at the correct time and had our furnace up and running within 10 minutes! He stayed to assure all was well before he left. He is a very polite lifesaver!

Alberto braved the freezing temps and icy roads to make a service call. Complete honest professional who explained our issues in easy to understand layman’s terms! We will definitely be using them for all our HVAC issues.

Travis is Great! He was here for 20 Minutes and solved our issue with our new A/C furnish unit. He is professional, knowledgeable, and friendly. Issue covered under warranty.