Reviews of local pros in Richardson, Texas

Always late and hard to reach. They spam you with phone calls to ask you to pay but they don't even finish their job. Person on the phone was rude.

Awesome smiling loving face , helpful in explaining my water damage and Ins claim !!! Kudos to Jessica !!!

Judith is the best! very knowledgeable and great customer service. If you have any questions, ask for her!

Completely disorganized in their warehouse. Everything was everywhere. Many things were mislabeled. Don't let them take your stuff. Things WILL go missing.

They did a fire damage clean up and their team came out and did an amazing job cleaning up. They came out in the middle of the night to access the damage. Would highly recommend!!!

Such a wonderful company who is truly worried about the customer and there feelings. kameron was very kind and helpful. 10/10 would recommend

Jessica was very professional on the phone when I called. She sent them out to do an estimate on a water damage the price they gave me was very reasonable.

Highly recommend Sevrpro of Richardson. They have helped me and my clients for years. The owners are hands on and stand behind their work.

My home had a roof leak. Servpro not only took care of my water inside my home they repaired my roof! Thanks for the quick turn around!

Great customer service. They are very prompt and helpful. Would highly recommend for anyone having to deal with the aftermath of fire/water damage!

Great service. The General Manager stayed on top of things until job was complete. I will definitely refer this company to family and friends.

My Grandmas hot water heater burst flooding her floors in a portion of her home. Kameron set up the equipment needed and had her floors dry and clean like nothing happened.

AJ and his crew did an amazing job. Very professional and he communicates well. I would highly recommend

Servpro great Job on our put back of our home. Great communication Bill and Jessica! They had our home put back together in 2 days! Thank you!

We had a water damage at our property. Jessica answered the phone in the middle of the night and sent the guys out quickly to my home. The workers were very friendly for it being 3am. Great service

Very quick to arrive during my emergency.
The general manager and mitigation team are the best I have seen in customer service in a long while. Great Job!5

Had a major water damage. Techs were very quick at getting the job done. Jessica in the office was awesome at keeping me updated every step of the way. Thank you guys would deff recommend to friends.

We had a back up at our home and water was going everywhere it was seeping out of our home. Servpro came at 5am and they were quick to help even though I was in a bad mood at the time. They came to my home everyday to check on the equipment left at my home and were out of there in 4 day! I will be calling you next time

Did not have a good experience, the office staff over promised and under delivered on service, would show up & work for a few hours and leave the job unfinished and wouldn't show up for days. After two weeks for the remediation it still wasn't complete and I fired them, I was told because they make more on leaving the equipment on site and dragging it out, they damaged my furniture and some of my items somehow grew legs and walked out the door.

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They came out and fixed a bunch of stuff! Wonderful customer service! Had the pleasure of meeting kameron he was very nice and hardworking! Great job guys! Will definitely recommend!

I was pleased to have worked with a sweet young lady name doris . She was very respectful and detailed about everything! She made a really bad day , bearable. She gives Servpro a great look! Doris should be CEO of the company .