HVAC reviews in Richmond, Texas

Terrific job from this reliable service provider who's kept me happy with regular maintenance on my AC and heating systems over the past couple of years.

My aircon just gave up on me at a weird time, but Terry's AC sprang into action with Sean showing up promptly after hours. He was friendly and sorted the issue out fast - even managed to cool down my sweltering home despite it being late afternoon. Highly recommend Terry's AC And Heating.

Terry's A/C & Heating consistently delivers top-notch service. Tech Sean Gray deserves praise for his expertise. The AC and heating system in my home have been trouble-free since the work was done, all thanks to Terry's reliable team.

I hired three HVAC companies to relocate my rooftop AC unit and was impressed that Terry's A/C & Heating showed up. They drove all the way from Richmond to take a look, which went above and beyond.

What really stood out was their transparency - they gave it to us straight without sugarcoating anything. After evaluating our situation, they told us that relocating the unit wasn't necessary, saving us money on unnecessary work.

I appreciated their professionalism and commitment to doing what's right. Although I ended up not proceeding with the move, I'd trust Terry's for any future HVAC needs in a heartbeat. It's rare to find a company that prioritizes honesty over making a sale - they're highly recommended.

Terry's team delivered top-notch services with impeccable timing. Honest, reliable, and exceptional - they truly stand head and shoulders above the rest.

Mr. Terry did an excellent job at our home. He's extremely competent, courteous, and prioritizes his customers' needs. His explanations are clear and transparent, never pushing anything we didn't want.

Sean arrived on schedule, just as advertised. He was friendly, answering all our queries. The work was completed efficiently, with clear explanations of what was done. A reliable employee from a reputable company.

I recently filmed a commercial for Terry's A/C & Heating in Richmond, TX. The staff are knowledgeable about their trade and have a wealth of experience with air conditioning and heating. They were professional, easy to work with, and made the process seamless. I highly recommend this business - they provide reliable, expert service that you can trust.

Kenny was great - friendly and knowledgeable. He broke down the pros and cons of ACs versus heaters in a way that made me want to learn more. Highly recommend Tweey's, no hesitation.

Great value for a top-notch repair job. The technician stuck it out until the weather turned bad, getting me the right part before the issue became critical. Extremely grateful for the work done.

Responded promptly to inquiries. Service arrived as scheduled. Clear instructions were provided. The technician was courteous and knowledgeable, presenting relevant alternatives.

Terry's crew nailed it on their first try - fixing both upstairs and downstairs AC units in one visit. Ken identified a leaking condenser last week and handled the warranty swap. Meanwhile, our upstairs unit was running hot, so I mentioned it to them. Today they arrived, replaced the condenser, diagnosed another issue, and fixed both units. Now we're cool again.

These guys really stepped up when I needed them most after our AC system failed. They were super accommodating, got here quickly, and showed great consideration. If I could give them ten stars, I would. Their team, Rob and Summer, are top-notch - they're genuinely sweet and very transparent about what they do.

However, it's worth noting that their work was affected by the shoddy construction of my home. They had to come back multiple times to ensure everything was secure and properly aligned after a leak developed due to a design flaw. Still, they did an excellent job in rectifying the issue once the new Evap coil was installed.

Kenny from Terry's A/C and Heating was courteous, friendly, and efficient. He clearly outlined the process and installed the smart thermostat flawlessly.

Great experience with this company. Had a breakdown in the morning and they were able to send someone over between 12-1 pm. They kept me informed through texts and arrived within the allotted time frame, albeit slightly delayed. The issue was resolved quickly and some maintenance was done on the unit as well. Their customer service is top-notch - friendly, professional, and willing to answer any questions I had. Even offered some helpful advice on replacing my old thermostat with a smart model.

Fair value for the work done. Friendly staff made it easy to set up, even surprised my partner with the new system - very happy indeed!

My issue was handled promptly and efficiently. The resolution was completed quickly and at a reasonable cost, which I appreciated. Since then, I haven't experienced any further problems with the system.

The issue with the heater was resolved promptly. Kenny arrived on time, demonstrated expertise, and provided a truthful assessment of the problem. His work was efficient and effective, ensuring a seamless resolution. Appreciate the company's commitment to quality service and customer satisfaction.

Had an excellent interaction. The issue was quickly identified. They didn't rush, ensuring accuracy before presenting a next steps plan to help manage potential costs. I'm confident in their service.

They arrived on the same day as my call and resolved the issue promptly. Having used their services multiple times, I've found consistent quality work and thorough explanations of the problem. Each time, they fixed the issue at a reasonable cost. I'll definitely use them again if needed and have no reservations recommending them.

I've had a positive experience with Terry's A/C and Heating, feeling well taken care of as a customer. Their professionalism and integrity are reassuring, and I trust them to do the job right. It's nice to have a reliable service like theirs when stress levels rise.