HVAC reviews in Richmond, Texas

I hired All Cool A/C for a diagnostic and estimate, but ultimately decided against them due to their recommended solution not aligning with what my house needed. Despite this, I was thoroughly impressed with Cody and his team, which led me to wholeheartedly recommend them to others. They truly listened to my concerns and presented options that were both reasonable and affordable. When I brought a major issue to their attention after purchasing the home, they provided multiple proposals and worked closely with me to understand my goals. What struck me most was their willingness to genuinely address the problem, rather than just trying to make a sale. Their approach felt more consultative than transactional, which is why I'm confident in recommending them to anyone looking for reliable service.

We've relied on Terry's A/C and Heating for over 46 years, and it shows - they're rock-solid dependable and reliable. The team is top-notch, with professionals who are courteous, competent, and always up-to-date on the latest tech. Pricing has consistently been fair. Sean, in particular, was excellent - efficient, knowledgeable, and a pleasure to deal with. We can confidently say this company is the best A/C and Heating service around.

We've been pleased with the regular servicing of our home heating system by these guys - they're nice to deal with and get the work done efficiently.

We've relied on Terry's for both heating and cooling problems over the years, including a freeze in 2021, and consistently received excellent service due to their courtesy, commitment to customers, swift response times, and friendly demeanor - a combination that has earned our loyalty and ensured we always call them when issues arise.

Terry's A/C did an excellent job...their communication on arrival was top-notch, a comprehensive assessment of my system was conducted, and a follow-up email included useful photos and notes. I also appreciate their maintenance plans.

Kenny came out, diagnosed the problem, and explained it clearly. He presented alternatives and responded to all my queries thoroughly. The work was done exactly as agreed upon. Kenny's professionalism and communication impressed me; I'll definitely return to Terry's A/C and Heating for future HVAC needs.

Terry's AC & Heating did a great job. The technician arrived fast and knew what they were doing - explained everything in a clear way. Their team was very responsive, got the work done quickly and professionally. Would definitely suggest them if you need good HVAC service.

Kenny showed up promptly and efficiently diagnosed the problem with our downstairs AC unit, obtaining the necessary part to fix it quickly. We've relied on Terry's AC and Heating since 2020 and have consistently been satisfied with their service and professionalism. Their reliability makes them an excellent choice for any AC or heating needs.

Rob was very efficient and professional. Scheduling was quick, with an appointment the next morning. He arrived exactly on time. The diagnosis was thorough and explained clearly. Options were presented without any high-pressure sales pitches. Pricing was fair. Overall, a great experience that I would highly recommend.

We've relied on Terrys for years after moving to Fulshear. They're top-notch - Rob consistently shows up promptly, and his expertise addresses any issues with ease.

Had an amazing experience. The summer team were top-notch, especially when I called to book - super helpful and efficient. Then Sean was great, knowledgeable, speedy, and friendly, doing a fantastic job that left me feeling completely satisfied. Great service that exceeded all my expectations. 👍

I'd wholeheartedly suggest this business. The staff offered top-notch service, thoroughly explaining the work being done and even assisted with adjusting my thermostat.

If you need a reliable home services firm that gets the job done right, look no further than Terry's. They're punctual, informed and courteous – exactly what you want from a trustworthy partner.

We've recently switched to Terry's, and after losing heat in the dead of winter, we were desperate for a solution. Not one, but two other HVAC companies came by, claiming they couldn't diagnose the issue despite our freezing home. We were about to give up on finding someone who could help until a neighbor recommended Terry's.

The catch is that their prices are higher than most, but as my neighbor put it, they're upfront and honest. Terry's charges extra for afternoon and Saturday calls, which we didn't mind since we just wanted our heat back. Their technician, Mr. Hector, arrived at our doorstep and identified the problem in under 15 minutes. He even had to order a part on a Saturday, but he was back the next Tuesday to install it.

The total bill wasn't cheap, but we got our home warm again. What impressed us most was that Mr. Hector didn't try to sell us any unnecessary parts – unlike many other companies where technicians get incentives for pushing sales. This transparency is refreshing.

Fast-forward to this summer, and we scheduled a $99 mini-tuneup with Terry's. However, the technician assigned to our appointment, Mr. Sean, wasn't familiar with Hector, who had left the company. Luckily, Sean had some training under his belt – he'd completed a year of HVAC training at trade school before joining Terry's.

We appreciated that Sean showed up promptly and finished the tuneup in just 60 minutes. Given that our home is only 10 years old, it was reassuring to know Sean was familiar with our system. Overall, I'd highly recommend Terry's to anyone seeking a reliable and honest HVAC company.

Terry's AC is top-notch. They fixed my ac problem years ago and have been reliable ever since, keeping my heating system in great shape.

Received fast response to gas leak issue, which was quickly fixed. Appreciate the always-available customer support - it's much appreciated.

I needed urgent A/C repair after my unit stopped working overnight. Desperate for help, I searched online and found this company with great reviews. They answered my call same day and scheduled a visit promptly. Upon arrival, they conducted a thorough diagnostic on my system. After inspecting the issue further, they determined it was likely caused by a power surge. Thankfully, they were able to fix the problem and get my unit up and running again. Now I'm left wondering how their system actually works and what I should be keeping an eye out for in terms of maintenance.

They're very responsive with a proactive and professional staff who deliver meticulous work. After each inspection/maintenance, they provide detailed info. The customer service is top-notch. To be honest, they excel in everything. I only write reviews when I'm extremely pleased or dissatisfied, and Terry's falls on the better side of that spectrum. Thanks for the excellent service!

Called for a routine inspection after hearing unusual noises from my AC unit. Technician arrived promptly, ran diagnostics, and confirmed everything was working as expected. I've always been satisfied with Terry's A/C & Heating service - no complaints here.

Kenny's exceptional service left me extremely satisfied. He showed remarkable patience and expertise, making noticeable improvements right from the start. His work exceeded my expectations in a remarkably short time.

Kenny showed up on schedule, was polite and considerate, and accurately identified the issue (the stock AC capacitor had failed after 3 years). He offered a superior replacement with a longer warranty period of 5 years. The repair was completed promptly, and Kenny walked me through simple maintenance checks. He also provided a clear breakdown of costs and the final invoice, along with his report.