HVAC reviews in Richmond, Texas

Chris did a great job explaining the options to me. He's very knowledgeable and helpful - I'd definitely hire him again.

Pablo provided top-notch AC service, breaking down all necessary repairs. He clearly outlined the work to be done and the timeline, making it easy to understand. I took advantage of their promotional evaluation offer, securing a same-day appointment. Overall, I'm extremely satisfied with my experience and would highly recommend Pablo's services.

Our Daikin Fit HVAC system was installed with impressive professionalism from start to finish. The technicians took extra care to protect our hardwood floors and maintained a tidy workspace throughout the job. Their attention to detail and respect for our property earned us high marks - we'll definitely be recommending McWilliams Heating, Cooling & Plumbing to others.

The technician who visited to address an issue with my water heater was top-notch. They sent someone named Joseph who took the time to fully explain everything about my system, which was greatly appreciated. The interaction was very professional and courteous.

I recently hired McWilliams and Son for a plumbing problem, and I was impressed with their service. Their technician, Joey, was top-notch - he took the time to explain everything clearly before starting work. He did a great job efficiently and effectively. Overall, my experience was excellent and I would definitely recommend them to others.

This guy was top-notch - warm, professional, and got the job done right. I was pleasantly surprised by his extra effort, so I'll definitely be calling him again in the future. He deserves a significant pay bump and some well-deserved R&R!

Just had my water heater swapped out in the attic with McWilliams. They nailed it – always reliable scheduling, friendly staff, top-notch techs, and fair prices. Managing multiple properties, I've worked with some dodgy firms before, but Howell was a mixed bag after their sale. Then there's John Moore - avoid him at all costs. He'll push unnecessary work on you, charging triple the going rate, just to make a quick buck. On the other hand, McWilliams is spot-on – they assess your system and tell it like it is, without exaggerating or fleecing customers. I've switched from those scammers to McWilliams, and now I'm a loyal customer. What a refreshing change!

Jason did a top-notch job fixing my heater today. He's extremely knowledgeable and thorough, taking the time to clearly explain what was wrong and how it was fixed. His patience and professionalism shone through throughout the entire process. Overall, a great technician with an excellent experience - I'd highly recommend him for any HVAC needs.

Air Express did an excellent job for me. Their technician arrived promptly, assessed my shower issue, and explained it clearly. He made complex problems simple to grasp and gave straightforward next steps. The service was impressive, and I'd wholeheartedly endorse their work.

The techs from Air Express did a great job - very thorough with the diagnosis, upfront about what needed fixing, and really nice to deal with. The repair was quick and they stuck to the warranty without any issues. They genuinely seem like a solid outfit.

Terry dropped by while working on the adjacent business, and I only expected an estimate. However, he fit me in and serviced all my AC units that day. He's very knowledgeable and showed me photos of his work, which was helpful since you can't always see what's being done otherwise. It's refreshing to have a clear understanding of what's happening. Terry's professionalism made the experience more trustworthy, and I'd highly recommend him.

Pablo did a thorough service on my routine heater. He explained everything in detail and took photos of the checked parts. He was extremely helpful throughout. It's reassuring to know that McWilliams hires reliable technicians. I'm looking forward to getting my plumbing serviced by them too. Thanks, Pablo, for a top-notch job!

I hired McWilliams Heating, cooling and plumbing Service for a routine maintenance check on my HVAC system. The technician who came out was very knowledgeable and took the time to thoroughly inspect both my furnace and AC units. He even sent me detailed reports with pictures and repair estimates via email.

What impressed me most was how patient and explanatory he was during the service, answering all my questions and addressing any concerns I had. Throughout the appointment, he documented everything - including photos and videos of the work performed - which gave me peace of mind. Overall, I'm pleased with the service and will continue to use them for my plumbing needs.

I've had the pleasure of working with Terry, who recently serviced my home, and I can confidently say he's one of the most skilled technicians I've ever hired in my 30 years as a homeowner. What sets him apart is his incredible technical expertise combined with an exceptional work ethic and kind demeanor.

It's not often you find someone who effortlessly balances elite technical knowledge with genuine warmth and empathy. Terry didn't just fix the issue; he took the time to thoroughly explain everything, doing so with patience and clarity that truly impressed me. It's clear he takes immense pride in his work and genuinely cares about his customers' well-being.

Terry is a standout asset to your team, consistently representing your company with excellence. I'll be recommending your services to everyone I know, specifically suggesting they ask for Terry by name.

Got quick service from Hassan when my AC was backed up. He fixed the issue right away. Handy guy who did the job at a fair cost.

Kenny showed up on time and quickly put on shoe covers. He took photos to document his inspection of both units, but the one with loose contacts didn't function properly. He fixed it transparently without trying to overcharge. We talked about upgrading the system, and there was no push to do it immediately. The company is reputable, its staff are trustworthy, and honesty earns repeat business.

I've switched to another company after years of using them, largely due to their declining performance. The last two maintenance visits from All Cool highlighted this trend - they suggested a potential leak in the system but couldn't pinpoint it, and then charged it back up as usual. This year's final checkup yielded similar results, though my warranty had expired just a month earlier.

I brought the issue to another company for a second opinion, which confirmed the suspected leak but revealed that I'd lost significant amounts of refrigerant - a far cry from the "small" leak All Cool had initially suggested. The new company also pointed out that replacing my old unit was no longer cost-effective due to upcoming changes in refrigerant.

Notably, this other technician highlighted issues with my old system that All Cool had apparently missed or downplayed during our regular maintenance visits. Specifically, they noted that the unit hadn't been properly cleaned, and a capacitor was on the verge of failure. These revelations suggested to me that All Cool's standards have slipped over time.

Update x 2: still 5 stars!
Placing a zone to tackle the hot side of the house was spot on - it really made a big difference! The whole team did an amazing job, working tirelessly in the heat to get our home comfortable. They truly deserve my highest recommendation.

The crew addressed the issue with their code and installed new vents promptly. I was impressed by Michael, Jorge, Raul, and Machin's professionalism and punctuality. A special shoutout to Cody for taking great care of us. The team's work ethic was top-notch and they showed respect for every client.

This experience was incredibly impressive. I reached out with a simple inquiry and received a prompt response from Sarah, who provided the information I needed right away. She followed up with a couple of additional questions before offering to schedule the work for the next day. What struck me as particularly notable was her willingness to accommodate my needs - she even checked in about an earlier time slot becoming available.

When James and Justin arrived, they were both extremely friendly and professional. They quickly got to work on cleaning the condenser coils in the attic and showed me a photo of what they found. They also offered to inspect and clean the outside unit as well, which I appreciated their transparency about.

The whole process was completed efficiently and within my quoted price. If I weren't moving out of state, I would seriously consider switching from my current A/C company due to this exceptional service. If you need air conditioning work done, give All Cool a call - they truly deliver. Thank you again for the outstanding experience!

I've consistently had top-notch experiences with All Cool's team, led by Brian. They're highly competent, friendly, and get the job done efficiently. Fabian was particularly impressive from the start - a great sign of things to come. Keep up the excellent work; I appreciate their reliable service.

The service was top-notch. The technician arrived early, laid down protective covering on the floors, worked efficiently, and clearly explained each step. What impressed me most was that they even took care of vacuuming up after themselves, including my stairs. Their professionalism and attention to detail made for a seamless experience, earning them a strong endorsement from me.