HVAC reviews in Richmond, Texas
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We needed help with our system, so we called after hours on Thursday to get an appointment as soon as possible. They responded promptly, calling around 8am on Friday morning. The technician arrived before 9:30, which was great considering the short notice.
After inspecting our system, we decided to replace it entirely. However, instead of doing a full replacement, they worked with us to get the system installed, which showed their commitment to customer satisfaction.
To resolve an issue with our vent line blockage, we had previously called another plumber. But after having this system serviced by All Cool, everything is working well now and we are very pleased with the results.
We initially got a second opinion from All Cool after being told by another company that our 10-year-old system needed to be replaced. A friend had recommended them in the past, so we called them out. The technician was knowledgeable, professional, and courteous. He followed distancing protocols during his visit. In about half an hour, he informed us that our system is fine and doesn't need to be replaced now.
It turned out that the rust on the coils was caused by non-anodized screws when it was assembled. This discovery saved us a significant amount of money compared to what another company had proposed - replacing everything except the ductwork. Since we were getting a second opinion, there was no service charge. We can't say enough about how great this deal is.
We're now switching our services from the other company to All Cool and are happy with our decision. -
We've had them fix our place multiple times and it's been solid. Booking is a breeze, they show up on time, and keep us in the loop. They address our issues, provide options based on price, and we're consistently satisfied.
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Our technician, Fabian, was outstanding. He quickly identified the issue and provided multiple options to resolve it at an affordable price. As a long-time customer of All Cool, we've consistently received excellent service, which is why we'll continue to choose them for our home services needs.
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We had a great experience with Fabian from All Cool A/C & Heating. He was knowledgeable and provided excellent customer service. When our A/C stopped working, he explained what was wrong with it and presented us with options for replacement. He broke down the costs and other system features to help us make an informed decision. Additionally, he offered information on financing and gave us a specific installation date. The installation itself went smoothly and was completed on time, just as Fabian had promised. Overall, we're very satisfied with our service.
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We've stuck with them for ages and they've consistently delivered top-notch service with expertise.
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The key to a great experience is attention to fine points. Responsive team, swift scheduling, and polished execution set the tone for exceptional service. Attentive staff, tidy appearance, and thorough diagnoses all contribute to a top-notch operation. Overall, a fantastic company that delivers consistently.
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I had someone from All Cool come over this morning for a thermostat problem, which they fixed flawlessly. They were extremely courteous and efficient. I'd highly suggest them to anyone needing air conditioning services - great job! Thanks.
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We had our old air conditioning units replaced by All Cool A/C and Heating after 16 years. The job was done in under four hours over two mornings, so we didn't have to wait long at all. They arrived on time, were polite and efficient, and left everything tidy. We're very happy with the service and would definitely recommend them for installation and their reasonable prices.
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Fabian listened attentively to our concerns and showed genuine interest in fixing our AC problems. He demonstrated a strong understanding of the equipment and his expertise was impressive. Our experience has been positive, and we're happy to have chosen this company for our needs.
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Tony came across as very professional, delivering top-notch service that exceeded our expectations. He took the time to explain things clearly and was patient with our concerns. His work was meticulous and reasonably priced. We highly recommend Salinas for AC & Heating services without hesitation.
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We bought our place last summer and stuck with All Cool A/C & Heating because it was recommended by the previous owners, who got a system with them. We've been satisfied ever since - their customer service is top-notch, from annual contracts to speedy fixes during a heatwave. They exceeded my expectations, hands down, and I'd wholeheartedly endorse them to anyone looking for reliable home services.
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We recently had our home's heating system checked up on by All Cool, the same company that originally installed it. The visit was thorough and professional, with technician Fabian providing clear explanations of the maintenance process. His expertise was greatly appreciated.
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Great service, very tidy and well-executed work. They clearly know what they're doing, highly recommended.
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I've had the pleasure of working with All Cool A/C & Heating three times over the past four years, and I'm extremely satisfied with their service. Cody is a straight shooter who always keeps me informed - no hidden agendas or pushy sales tactics here. What impressed me most was when Kenny, the technician, came to assess my issue without charging me, just so I could get a second opinion and have peace of mind. Kenny took his time to evaluate the situation and ultimately proved that the previous company's claims were false. I've lost trust in other companies since then, and I won't be looking elsewhere for my HVAC needs again.
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I've had my HVAC needs met through their maintenance plan for over a year now. Their service has been top-notch, thanks to Fabien - he's incredibly professional, punctual, and takes pride in his work, even going as far as wearing shoe covers and explaining complex issues with pictures. His attention to detail is impressive, and the overall quality of his cleaning is spot on.
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I'm thoroughly impressed with this service provider. The staff were courteous, respectful of my schedule, property, and preferences. When they finished, the result was a fantastic outcome. If you're looking for someone to deliver excellent results, look no further.
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We had a fantastic experience with this company. They exceeded our expectations in every way, ensuring everything was just right. I'm extremely thankful for their exceptional service and want to thank the team, particularly James, who truly made a lasting impression.
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Prompt and efficient service for AC and heating system installation. Professional staff arrived on schedule and completed work quickly.
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Fabian did an excellent job. He showed up promptly and kept me informed about his schedule, which was greatly appreciated. His inspection of my AC system was thorough and he explained the issue clearly. The repair was done efficiently and effectively. Overall, I'm very satisfied with the service - it was professional, efficient and easy to deal with.
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I wanted to share my appreciation for the work done on our AC unit recently. The technician, James, was exceptionally helpful, professional, and took the time to explain everything clearly. He demonstrated excellent integrity and customer respect, making him a pleasure to interact with. His professionalism shines through in his work, and I have no hesitation in recommending ALLCool A/C & Heating to anyone in need of service.
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Our technician, Fabian, did a great job - very professional, knowledgeable, and fast with the repair. He arrived on schedule, was polite and explained things clearly. Super efficient and respectful of our home. It's clear that Fabian is a credit to the company, showcasing its high standards.