Reviews of local pros in Rockwall, Texas

$53 for an $18 capacitor. Absolutely ridiculous. I simply cannot recommend a shop that has this kind of price gouging. Recommend going to grainger instead. Grainger had the part ($18.56 with tax for the exact same capacitor these guys were selling for $53) no price gouge and had it ready for pickup by the time I got there.

The way they treated me was awful. One of the guys talked to me from the end of the counter without looking at me.

Also, they didn’t give me the information I needed in order for me to make an appropriate decision on my purchase.
If I would know I needed an account with them to be able to do returns, I wouldn’t buy the product. They didn’t explain that to me at all. I didn’t use it at all and now I’m not able to return it.

These guys are super knowledgeable and friendly. I can't believe how good the customer service is. I will definitely be back.

I bought a 240VAC 30amp single pole fan motor contactor to replace the faulty one in my condenser unit from AACA Parts & Supplies in Rockwall, TX. It worked for about 5 weeks then failed. I returned with the faulty part and my receipt asking for an exchange. The manager made it clear that they would provide no exchanges and that all sales are final so I was forced to purchase another contactor. I replaced the faulty one with the new contactor the same day. It worked for about 24 hours, then the new one failed. I ended up taking the old contactor apart and cleaning out the internal components for a temporary fix. The AC is working - for now. This batch of Jard contactors they are selling have some kind of manufacturing flaw that's keeping the internal mechanism from working correctly. Made in China. They do not stand behind the quality of the parts they sell. Glad it was just a cheap contactor and not a whole HVAC system. I'll just take my losses and avoid getting any parts from them in the future.

Pleased with everything

Super

I don't have any confidence that what is told in the store is going to be true at the appointment time at home. I wasted time hoping to get a fair honest estimate for a small kitchen redo yet I felt like the guy who came out just did not care. 20 minutes is not enough time!

Always get great service here and unlike Lowes, I leave here feeling like I've learned something about my current project. I can always be directed easily and if I have questions then the staff is always helpful. Darrell in plumbing/irrigation IS THE MAN and verbally walked me through my entire irrigation system installation and I bought the parts and went home and did it!

They are very rude here. I'd advise going to a different homedepot, the one in Greenville is not to much further to go for good service. I asked someone for help and they were rude, acting like I was bothering them and looked at me like I was stupid when I told him I needed my wood pieces cut at a certain measurement and told me it was wrong... Even though I measured everything out by my self and knew I was right. Then messed up on cutting all the wrong pieces. They are sexist and rude here. So if yours lady and red help go to a different store.

Spend over $200 on Halloween decorations. Biggest waste of money on earth. This is where every Halloween decorations purchased from home depot belongs. What a massive pile of Garabage. Have pride in what you sell because you absolutely ruined Halloween for me and my family to the point we will never use home depot again. The "outdoor" decorations were ruined by the sprinkler. Completely rusting out and short circuiting after 1 run with my sprinkler. massive piece of crap. Makes me think everything HD is a massive piece of crap. Thank go there's always a lowes, or Ace.

NIGHTMARE!!! Purchased 11/30, Countertops removed 12/15, I wanted to modify the seam placement to be less obvious, Home Services quoted me in a Change Order signed but they failed to ensure 3rd party fabrication was in line with Change Order.
So on install day, the stone was not pre-cut according to design, so they removed everything partially installed. Home Services then told me they did not accurately quote Change Order and needed an additional almost 5k even though scope of work identified my changes in Change Order. This FAILED project resulted in a CANCELLATION with full refund due to miscommunication in properly identifying costs and ensuring installers were aware of updated design changes before fabrication. So, 3 months now I have been without a sink, dishwasher, ice maker, or any countertops & they have not returned to me original countertops, sink, & faucets valued around 4k so attorney involved.

We have used Solve it Green several times. They are our go to company for all our HVAC issues. Most recently they installed a new system in a rental property. Job done right on first call.

Solve It Green AC - HVAC Services has been our "go-to" service provider for the past 16 years. Scott Johnson is so knowledgeable and does what it takes to get the job done. He has always done right by us and we couldn't recommend him highly enough!

Prompt and very dependable service! I wouldn’t use anyone else!

Super easy to work with and very helpful!! Highly recommend!

When Ryan comes to my house he is very professional. I know without a doubt that the work that needs to be done will be done right.
Thank you
Dana Smith

We have used them for years. They are extremely professional and well versed on their products. Great prices and excellent service. Highly recommend.

Highly recommend Element . Followed up with us on an AC unit they installed in August . All running perfect and did a check of our old unit while they were here👍

They came out fast and on time! Didn’t make me wait. The technician was courteous and thoroughly explained the work. I definitely recommend them to anyone.

Recently had techs come to my house and service my AC system...they had previously repaired and did maintenance on my heating unit few months ago.

Excellent service, very reasonable rates and their techs are friendly and top-notch...Highly Recommend them eapecially if Supporting Local Businesses!

Our experience with Element Mechanical has always been great. They are honest. They go above and beyond our expectations.