Reviews of local pros in Round Rock, Texas

Very friendly staff (over the phone and in person). Very thorough and very informative. There was not a sales pitch for more business just honest work. Very much appreciated!
10/10 would recommend.

We recently had a new AC system installed. I started having issues with our old thermostat, and of course it was after hours. They still made a point to be out the following morning as soon as they possibly could, and technician Evan Anderson came by and had everything up and working in no time. So far have had a good experience with Koala Cooling overall.

Dustin and Isaiah saved the day at my house. The heater had stopped working and it was COLD! They now have the house warming up again and I'm thrilled. In addition to getting the heater up and running they were also very easy to chat with when they were explaining the problem. Management should give them a really nice Christmas bonus. 🙂

I had the opportunity to interact with Stacie and the team at Koala Cooling in a professional capacity, and they were incredibly responsive, generous, and knowledgeable. It’s immediately clear they are true experts in HVAC repair and installation. Their willingness to share insight and best practices speaks volumes about their professionalism and integrity. If their internal standards are any indication of how they serve customers, Koala Cooling is a top-tier operation.

Our schools have had a great experience working with this company. Isaiah did a very thorough job at both of our schools with our routine maintenance. Evan responded quickly to get us set up with a brand new unit. Dustin was very helpful in coordinating all our different projects. Mia always answers our questions and helps get us scheduled with a positive attitude. Everyone has been friendly, helpful and timely in communication. Highly recommend.

Exelente work Koala Cooling. I recently had a new air conditioner installed in my apartment by they and I’m extremely satisfied with their service. The installation was done professionally and efficiently. The team arrived on time, explained everything clearly, and made sure everything was working perfectly before leaving.
What I really appreciated is that they also offer additional maintenance services, which gives me peace of mind knowing I can rely on them in the future to keep my system running smoothly.
I highly recommend Koala Cooling to anyone looking for reliable and professional air conditioning services!

Great response time and quick install. Had a couple of small follow up issues but handled very quickly. Thanks for the awesome new system.

James was incredibly friendly and professional. He even gave recommendations to keep the house cool until the unit could be fixed.

Very professional HVAC Service with rapid response and to my Suprise, they don't charge Austin Prices. They are now our go to guys for HVAC Service.

A short delay in early install schedule but the folks worked hard when units were shipped to Austin. Emergency AC folks installed the units promptly and got them set up nicely. Both units are working and cooling the house. I recommend Emergency AC for your HVAC needs.

Very professional. Knew right away the problem with the AC but still even did a diagnostic to be sure nothing else: fastest company I could get to my house. Very reasonable price

Love this company! They’re great at communicating, and arrived the same day. I would definitely use them again.

The guys were great. They cleaned up after themselves and seem to have done a super job. The one who spoke English was personable and spent time explaining the new thermostat.

Emergency AC was prompt, professional, and satisfied my cooling needs. They are also very responsive and have stood by their warranty obligations 100%.

The technicians who installed my unit were very professional, Courteous and extremely polite. They worked in a very efficient manner. I would recommend them to others..

Ty was great. He pointed out the exhaust flu was disconnected and explained how he would fix it. He vacuumed out dust and cleaned up. My go to HVAC service!

The crews here at Emergency AC are awesome. They were on time and they kept me informed throughout the whole installation. The crew cleaned up after the work was done. They had the patients to go over our new system. We recommend EMERGENCY AC & THERE CREWS. YOU WANT IT DONE RIGHT AND FOR A FAIR PRICE. WE GIVE THESE GUYS & LADIES 5- STARS. ERNIE & KRISTY. ELGIN,TX

Very pleased with the service and speed of this group. They were able to help us same day and the tech they sent couldnt have been nicer.

Wonderful service and quality work. Used them several times. Ty very helpful and nice. Did great job this past Saturday November 23rd.

I can’t say enough good things about everyone with this company! Our AC wasn’t cooling the house and being 38 weeks pregnant, it felt like 100 degrees. They came out same morning and figured out it was the breaker super quickly. I am SO grateful to John who sold us the unit, Sam who came out today and the owner who helped it all happen! Can’t recommend them enough!!

Outstanding professional service from the initial contact by the comfort specialist, followed by an initial estimate, a site visit to confirm exiting conditions, a revised final estimate, an expeditious scheduling and the actual HVAC system replacement completed without a hitch by a competent installation crew. Well done!